Org. Setting and Reporting

Organizational Setting and Reporting Relationships: This position is located in the Law Enforcement Solutions team (LEST), Software Products for Member States Unit (SPMS), Digital Transformation and Solutions (DTS), Information Technology Service (ITS), Division for Management (DM), United Nations Office at Vienna (UNOV) / United Nations Office on Drugs and Crime (UNODC), in Vienna. The incumbent will work under the direct supervision of the Chief, Software Products for Member States Unit (SPMS), and the overall guidance of the Chief of the Information Technology Service (ITS) in Vienna. For more information on UNOV or UNODC, please visit the websites: www.unov.org and www.unodc.org

Responsibilities

The main focus of the Law Enforcement Solutions team is developing and supporting sustainable and affordable Intelligence Solutions for Law Enforcement and making these solutions available to UNODC programmes and to government institutions of Member States, including law enforcement, investigative, prosecutorial, intelligence, regulatory, anti-corruption, asset recovery and drug control authorities. Within assigned authority, the incumbent will be responsible for the following specific duties: • Participate in the planning, conceptualization, development and coordination of projects for the development and deployment of sustainable and cost-effective law enforcement IT solutions and the making of these solutions available to key anti-drug and anti-crime government agencies of Members States. • Coordinate or manage negotiations with law enforcement agencies regarding the development and deployment of applications; present and introduce applications to government agencies and donors. • Within the framework of the project, provide expert guidance on complex systems analysis and design for law enforcement agencies; identify the need for new systems or modifications to existing systems; provide support to the management of the development of plans for feasibility assessment, requirements specification, design, development and implementation, including project plans, schedules, time and cost estimates, metrics and performance measures. • Conceptualize, plan, enhance, develop, implement, support and/or monitor the expansion of the existing law enforcement solutions ‘goCASE’, ‘goIFAR’ and other products required by UNODC programmes globally. • Serve as the IT product manager by providing or otherwise securing the development/deployment of the new IT software products for law enforcement agencies. • Work closely with UNODC substantive experts at UNODC HQ, country and regional levels and provide technical support and guidance on IT solution for existing or new projects. • Undertake technical consultations with UNODC subject-matter experts and high level officials of Member States and international organizations (e.g. Anti-corruption commissions, drug law enforcement agencies, courts of justice, prosecutors-general, investigative bodies), potential beneficiaries of the UNODC goPortfolio’s law enforcement products, potential donors, and other participants working in the criminal justice systems; make technical presentations of the global products developed by the law enforcement solutions team in various fora as appropriate. • Participate in planning, preparation and reviewing of the project budget and the team’s work plan. • Ensure proper coordination with the development team, Quality Assurance Team (QAT) and coordinate proper planning of releases according to agreed timelines. • Within the scope of the existing Service Level Agreements, ensure that new requirements and/or technical support requested by the Member States are addressed and provided efficiently and in a satisfactory manner. • Manage the process of the Service Level Agreement for the deployment services carried out by the team; follow up on budgetary issues and provide updates; liaise with relevant sections in UNODC and substantive offices; monitor the funding status and liaise with the Division for Management to ensure proper recording of financial actions and payments. • Collect and analyze data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting. • Perform other work-related duties as may be required.

Competencies

Professionalism: Has very good knowledge of information systems and technology. Has knowledge of IT systems design and software development, management, implementation and maintenance of complex information systems. Has very good analytical and problem-solving skills and demonstrated ability to apply good judgment in the context of assignments given. Is able to effectively manage projects, lead a team and effectively coordinate and liaise with colleagues. Has proven ability to conceptualize business needs within an organization’s mandate and translate concepts into functional IT solutions. Has good understanding of the mandates of UNODC in the areas of drug control and crime prevention. Has ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. Accountability: Takes ownership of all responsibilities and honours commitments. Delivers outputs for which one has responsibility within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Supports subordinates, provides oversight and takes responsibility for delegated assignments. Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. Judgement/Decision-making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.

Education

Advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, statistics or related field is required. A first-level university degree in similar fields in combination with two additional years of qualifying information technology experience may be accepted in lieu of the advanced university degree.

Job – Specific Qualification

Not available.

Work Experience

A minimum of five years of progressively responsible professional experience in planning, designing, development, implementation and maintenance of complex computer information systems is required. Of the minimum years of experience, at least two years of professional work experience in managing, developing, installation, deploying and training of IT systems and solutions preferably in law enforcement, crime prevention, criminal justice, anti-corruption, drug control area or similar, with emphasis on investigative data and case management, are required. Experience in analyzing complex business problems and designing software solutions with emphasis on the .NET framework is required. Experience in complex database design and administration is required. Team leading experience is desirable. Experience in programme/project coordination and management is desirable. Experience in data analytics or related area is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of another United Nations official language is an advantage.

Assessment

Evaluation of qualified candidates may include an assessment exercise and a competency-based interview.

Special Notice

This is a project post. Filling of this position is subject to funding availability and the initial appointment will be for a period of one year. Extension of the appointment is subject to extension of the mandate and/or the availability of the funds. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. Applicants, who successfully go through a competitive recruitment process and are recommended for selection and/or inclusion in the roster of pre-approved candidates for subsequent job openings at the same level and with similar functions, may have their application information and roster status shared with other UN Organizations. Such applicants may be contacted by other UN Organizations for similar job openings, subject to the confirmation of their interest. Placement on the roster is no guarantee of a future selection. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. Vienna is classified in the H category (family duty station).

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.