Office/Unit/Project Description
The United Nations Development Programme (UNDP) actively supports Jordan in achieving sustainable development, leading to transformative change and tangible improvements in people’s lives. This is achieved through the design and implementation of policies and programs that address the country’s development challenges. UNDP emphasizes considerations such as Gender Equality, Private Sector Engagement, Environmental Sustainability, and Innovation, aligning local development solutions with the 2030 Agenda.
Collaborating with the European Union, UNDP aims to enhance the social and economic well-being of vulnerable refugees and host populations in Jordan, reducing relative inequalities. This collaboration focuses on effective funding planning, coordination, and management, strengthening institutional capacities at the Ministry of Planning and International Cooperation (MoPIC) to manage Humanitarian, Development, and Syria Crisis Response (HD&SCR) efficiently. The Project seeks to align funding management with national priorities, international commitments, and responses to the Syrian crisis, accelerating Jordan’s progress toward human and sustainable development.
The objective will be achieved through: (1) Supporting strengthening human, institutional, digital, and technical capacities for HD&SCR funding coordination and management within MoPIC, targeting, namely, Foreign Funding Unit and Humanitarian Relief Coordination Unit. Support will also be extended to MoPIC related departments and sections, including the Aid Coordination Section (ACS); (2) Enhancing alignment of aid with national priorities and international commitments through dialogue, empirical data, and research; (3) Strengthening partnerships, communication, and ODA diplomacy.
Additionally, in acknowledgment of the challenges posed by the Syrian crisis, Jordan has been significantly affected, with an unprecedented influx of refugees straining resources and infrastructure. Since 2016, the Government of Jordan has actively responded through the “Jordan Response Plan for the Syria Crisis” (JRP), rolling out a plan consolidating efforts to respond and mitigate the crisis’ impact. The Jordan Response Information System for the Syria Crisis (JORISS) serves as the primary online platform for stakeholders, facilitating the submission, tracking, monitoring, and reporting of JRP-related projects.
As measures to support Jordan hosting Syrian refugees will continue to be funded as part of the overall EU response to the Syrian Crisis, the Project will encompass outreach, media, and communication for the JRP, regularly releasing funding status updates through user-friendly reports and press statements, communication, outreach, and media engagement for the humanitarian and Syrian Crisis response aid funding will be strengthened alongside visibility around development aid.
As part of the EMFF project, there is a critical need to enhance communication strategies and outreach efforts to ensure effective dissemination of information, engage stakeholders, and promote transparency and accountability in aid management.
Scope of Work
Under the project, the Communication Officer shall undertake the following responsibilities:
1.Ensure effective communication and material development:
2.Contribute to capacity building and knowledge sharing.
3.Ensure effective reporting and monitoring:
4.Promote Communication Engagement and tools:
5.Enhance analytical communication:
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization
Institutional Arrangement:
The Communication Officer will work under the guidance of the Governance and Peace Pillar Team Leader and in collaboration with the Project’s Team at UNDP and the Ministry of Planning and International Cooperation.
Competencies
Core | |
Achieve Results: | LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline |
Think Innovatively: | LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements |
Learn Continuously: | LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback |
Adapt with Agility: | LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible |
Act with Determination: | LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident |
Engage and Partner: | LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships |
Enable Diversity and Inclusion: | LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination |
Cross-Functional & Technical competencies
Thematic Area | Name | Definition |
Digital and Innovation | Behaviour change Advertisement
communication/communication for development |
Knowledge of appropriate digital communication methodologies for development and behavior change, and ability to apply them practically |
External relations and advocacy | Public relations | Ability to build and maintain an overall positive public image for the organizations, its mandate, and its brand, while ensuring that individual campaigns and other communications and advocacy initiatives are supported in reaching the public |
External relations and advocacy – Communications | Graphic design | Ability to communicate visually and create appealing UNDP graphic products |
External relations and advocacy -Communications | Media Relations | Ability to develop media relations across all aspects of media work including relationships with media and preparing media materials such as messages |
External relations and advocacy -Partnership management | Relationship management | Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust, and mutual understanding. |
Digital & Innovation | Social Media | Knowledge of social media and ability to advise the use of social media for development outcomes. |
Business Management | Communication | Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
Ability to manage communications internally and externally, through media, social media and other appropriate channels |
Minimum Qualifications of the Successful Candidate
Min. Education requirements | Advanced University degree (master’s degree or equivalent) in Mass Communications, Journalism, International Relations, or any other related field is required.
Or A first Level university degree (bachelor’s degree) in the areas mentioned above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree. |
Min. years of relevant work experience | Up to two (2) years (with a master’s degree) or minimum two (2) years (with a bachelor’s degree) of relevant experience in communications, public relations, and administration preferably in the field of international development or humanitarian projects is required. |
Required skills |
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Desired skills in addition to the competencies covered in the Competencies section |
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Required Language(s) | Fluency in English and Arabic is required. |