Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified MEAL Officer.

About the job

The Monitoring, Evaluation, Accountability and Learning Officer will support the effective monitoring and evaluation of DRC programmes in Tunisia. To this end, the Monitoring, Evaluation, Accountability and Learning Officer will be responsible for conducting monitoring visits, data collection and analysis, supporting tool design and collecting M&E information from field sites and activities, as well as supporting DRC partners through monitoring visits and technical capacity building.

Your main duties and responsibilities will be:

• Monitoring and Evaluation:
  • Conduct data collection related to program activities in accordance with the M&E plan, including use of various monitoring and assessment tools, such as surveys, focus group discussions, interviews, and pre- and post- training questionnaires.
  • Provide a first analysis of data collected, including data verification and data cleaning.
  • Contribute to the design and translation of M&E tools.
  • Update programme indicator performance tracker on a monthly basis.
  • Ensure monitoring schedule, data collection targets, and reporting deadlines are adhered to.
  • Draft and share with the PDQM/MEAL Coordinator the daily/weekly/monthly work plan.
  • Uphold the professional standards related to the provision of humanitarian assistance, as well as DRC’s Code of Conduct, and ensure their compliance within project activities.
  • Liaise with programme teams to regularly organize and conduct monitoring visits to target communities to monitor implementation quality and progress.
  • Support DRC partners with monitoring visits and technical capacity building and other initiatives as coordinated with the MEAL Coordinator/PDQM.
  • Assist with other duties as required by the line manager.
• Accountability
  • Support the implementation and operation of DRC’s beneficiaries’ feedback and complaints mechanism.
  • Support the piloting of accountability tools and activities.
  • Support the mainstreaming of Core Humanitarian Standard (CHS) on accountability.
  • Support the implementation of participatory and community-based approaches.
  • Sensitize beneficiaries, staff and stakeholders on accountability activities of DRC including feedback and complaint mechanism and its guidelines and procedures.
  • Ensure that programme activities are compliant with DRC accountability framework and principles.
  • Ensure beneficiaries are treated with respect, confidentiality and informed consent.
  • Contribute to solving problems and conflicts that might occur during activities and respond to minor complaints coming from beneficiaries, in line with DRC policies and standards.;
• Learning:
  • Contribute to organizational learning through support of programme in learning documentation.
  • Document lessons learnt based on monitoring activities.
• Reporting:
  • Draft monitoring reports recording results of monitoring activities (progress and quality).
  • As necessary, contribute requested inputs towards monthly or quarterly donor reports.
• Operations : Complete all necessary operations support tasks (relating to role), including related to administration, finances and logistics, in compliance with internal directive and policies as communicated by the line manager.
• Other:
  • Facilitate links between M&E and programme department activities as necessary.
  • Conduct other tasks as requested by the line manager for the effective implementation of DRC’s project.

About you

To be successful in this role we expect you to have:

• Minimum 2 years M&E experience with an INGO or NGO providing humanitarian assistance.
• Sufficient knowledge and understanding of Core Humanitarian Standard.
• Skills and experience in project/program planning, reporting, monitoring and evaluation.

Moreover, we also expect the following:

Required

• Willingness to travel and visit field.
• Self-motivated and organized with a demonstrated capacity to manage time and personal work plan.
• Experience using survey and/or database software and tools.
• High-level of computer literacy (knowledge of MS Excel and Word).

Desirable

• Experience with monitoring reporting and data analysis.

In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: 12 Months

Band: H

Duty Station: Zarzis, Tunisia

Start date: 01/08/2024

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to drc.ngo under Vacancies.

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 09/07/2024

For further information about the Danish Refugee Council, please consult our website drc.ngo.