JOB DETAILS:
Mercy Corps Jobs 2024 – United States
International Jobs. Mercy Corps looking for “Senior Data and Reporting Analyst – People Systems Team – US Remote”. Applicants with a Bachelor’s degree may apply on or before 11-Jul-24.
Mercy CorpsSenior Data and Reporting Analyst – People Systems Team – US Remote Jobs 2024
The Mercy Corps has published a job vacancy announcement on 26/06/2024 for qualified applicants to fill in the vacant post of Senior Data and Reporting Analyst – People Systems Team – US Remote to be based in , United States.
Company Name: Mercy Corps
Job Title: Senior Data and Reporting Analyst – People Systems Team – US Remote
Duty Station:, United States
Country:United States
Application Deadline:11-Jul-24
Responsibilities:
PEOPLE DATA AMBASSADOR
- Support the implementation of the holistic global people data and reporting strategy that contributes to organizational and People team goals.
- Identify and include enhancements to the people data strategy.
- Be an ambassador of people data and reporting across the agency.
- Partner with the Data Reporting & Analytics team, developing strength in knowledge of complex data and systems topics, functional reporting and analysis capabilities, and stakeholder engagement skills.
- Build relationships and partner with global/agency wide teams to assess what the needs, opportunities, and challenges are and how people data can support.
BUSINESS ANALYSIS AND ENGAGEMENT
- Work with global teams to help them identify the questions they want to answer and problems they want to solve using People data.
- Analyze business processes and systems, identifying opportunities to improve data quality and integrity through system configuration and user training.
- Design and monitor engagement, communications, and training efforts to increase organizational understanding and utilization of People data.
- Update, enhance and maintain internal documentation, user guides, and training content related to data and reporting within people systems.
- Develop a suite of training assets in line with strategic goals in partnership with System Admin & Operations function (guides, manuals, videos, etc.).
- Supports system admins and end users on newly implemented functional and ongoing process improvements.
REPORT DEVELOPMENT & ANALYSIS
- Oversee the development and maintenance of People data reports that identify trends throughout the employee lifecycle, including but not limited to recruitment, onboarding, internal movement, performance, turnover, and diversity & inclusion.
- Partner with the People Systems and Analytics Team, subject matter experts, and system vendors to design and develop data, integration, and reporting products
- Partner with PSTA Director to develop and improve complex reports in UKG Cognos that meet stakeholder requirements, with a focus on solutions that can be consistently produced on demand and that can track key metrics over time.
- Develop and improve data visualizations and dashboards directly in UKG Cognos and external tools including Power BI.
- Manage data conversion and systems integration (extraction, transformation, load, validation).
- Manage the configuration, testing, and deployment of reporting and business intelligence capabilities based on approved designs in collaboration with partner systems admins, SMEs, and IT.
PRODUCTION SUPPORT
- Oversee the intake and prioritization of report requests in Jira, defining and maintaining criteria and service level agreements for the development of new reports.
- Coordinate resolution of system and report defects with the People Systems team, other system owners, and external vendors
- Provide support to the broader People Systems team for system support requests during high volume periods.
SYSTEM/DATA SECURITY AND PRIVACY
- Maintain integrity for the privacy and security of people’s data, identifying risks and creating structures and safeguards to protect team member information.
- Maintain compliance with security procedures and policies as determined by IT and operational leadership.
- Implement improvements to people data security, privacy, and retention policies and procedures
- Develop user guides and training materials on the proper access and use of People systems and data with knowledge of data protection laws across the countries we operate.
SAFEGUARDING RESPONSIBILITIES
- Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work
- Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members
- Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options
Requirements:
- Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field.
- 4+ years of professional experience in process analysis and/or systems implementation in a global analyst role.
- 3+ years of experience in reporting, information analysis, and problem-solving within an HR and/or systems environment.
- Experience in UKG Pro, Jobvite, Informatica, or Cognos BI is required.
- International/multi-country/continent HCM experience is strongly preferred.
- Experience with an HR, recruiting, or learning management system is preferred.
- Demonstrated experience in enhancing data strategy and implementing data strategies.
- Proven history of strong stakeholder and vendor management.
- Proven history of providing excellent customer service.
- Ability to communicate with technical and non-technical users, and an understanding of cloud-based applications, data governance, and BI are required.
- English fluency is required.
- Ability to follow procedures, complete tasks with high-quality outputs, meet deadlines, and work cooperatively with team members.
- Effective organizational and interpersonal skills; strong written and verbal communication.
- Experience or certification in project management is a plus.
- Proficiency in SQL, C# or JavaScript is a plus.