Within the delegated authority and depending on location, the Information Systems Officer may be responsible for the following duties: ? Manages projects involving feasibility studies, systems analysis, design, development and implementation of new, moderately complex systems, and/or, participates as a member of a development team with responsibility for major components of the more complex systems. ? Performs consulting assignments, in collaboration with the client and assisting in developing the action plan the client will use to manage the change. ? Develops detailed system and other functional specifications and user documentation for major systems. ? Provides specialized advice to users, analyzing users’ requirements and translating these into new applications; determines application systems integration and linkage issues. ? Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc. ? Oversees the development and maintenance of computer programs that require integration of many interrelated systems and program elements; ensures appropriate data security and access controls considering both local and wide area issues. ? Develops training materials, operating and user manuals; trains staff in assigned systems. ? Develops disaster recovery plans and ensures appropriate planning and training of those responsible. ? Researches, analyzes and evaluates new technologies and makes recommendations for their deployment. ? Participates in writing reports and papers on systems-related topics, system requirements, information strategy, etc. ? Assists in policy development, including the review and analysis of issues and trends, preparation of evaluations or other research activities and studies. ? Handles all aspects of contract administration including establishment of service level agreements with vendors and chargeback policy for users. ? Provides guidance to, and may supervise, new/junior staff, consultants, etc. ? Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting. ? Performs other related duties, as required.

Requirements:

Education

Advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, statistics or related field. A first-level university degree in combination with an additional two (2) years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage.

Job – Specific Qualification

Certification in a project management discipline (e.g. PRINCE 2 or Agile), is desirable.

Work Experience

A minimum of five years of progressively responsible experience in planning, design development, implementation and maintenance of computer information systems or related area is required. Experience in digital technologies, such as cloud computing, artificial intelligence, ERP, automation, and digital platforms is required. At least two (2) years of experience in designing, securing and/or managing cloud-based solutions at-scale is required. Experience in preparation of Digital or ICT cost estimates/budgets and reporting on Digital or ICT budget/programme performance is required. At least two (2) years within the last five (5) years of international field experience within the context of humanitarian or development affairs is desirable. Experience supporting the implementation of digital or ICT policies, governance frameworks, and compliance procedures is desirable. Experience configuring solutions with lo/no-code platforms (such as Office 365, Salesforce, Trello, JIRA, Power Platform) versus building custom, self-hosted solutions, is desirable. Experience in managing or working on cloud environments such as Azure or AWS is desirable. Experience in building or managing the development of web applications using open-source technologies (e.g. Drupal) is desirable.

Languages

French and English are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of another UN official language is desirable.