• Implementation of the case management process and system in allocated operational locations, based on weekly and monthly plans.
• Individually manage cases, based on established work procedures and protocols.
• Make sure that identified children exposed to high levels of risk to their lives and safety are reported immediately to the Case Management Supervisor, for provision of necessary services (including Children at risk of violence, abuse, neglect, and exploitation).
• Together with the Case Management Supervisor, the Caseworker will set up and regularly update map services to which children and families can be referred and support the establishment of functional referral pathways.
• The Case Management Caseworker will have full duties of identification of cases, consent procedures, full assessment, documentation, referral (to relevant services), and follow-up of at-risk children and families.
• Under the supervision of the Case Management Supervisor, the caseworker must ensure that the development of case plans for each registered child is in place, and implementation is effectively carried out.
• Review the follow-up of cases together with the Case Management Supervisor, to ensure all cases are managed within acceptable timelines and capacity and according to the case plan.
• Make sure that confidentiality, ethical guidelines, Information management protocol, and CM SOP are followed when handling all cases.
• Ensure that files, registers, and data on children are used appropriately and correctly, and are properly documented and secured. Case Management caseworker is responsible for making sure that all files are safety-copied, kept safely, and updated in the central office.
• Collate data and submit case management reports on a weekly basis to the Case Management Supervisor on identified and registered cases as well as child protection needs and services.
• Feed into weekly, monthly, progress, and other reports including documentation of best practice, learning, and case studies, as required by the Case Management Supervisor.
• The case worker, along with the case management supervisor and case management specialist, will provide direct support to partner staff, offer training to enhance their skills, and act as a mentor in the field to improve coordination and efficiency in child protection case management.
• Work in close collaboration with the child protection team to strengthen the child protection community awareness and safe referral mechanisms, to support early identification of children at risk, and mitigate risks by providing safety messages (including participating in awareness community-based campaigns).
• Contribute to training in the technical field of child protection case management in emergencies, under the lead of the Case Management Supervisor and Case Management Specialist.
• Share information on field-level successes and challenges with the Child Protection Technical advisor. Ensure that major challenges are flagged early and addressed appropriately.
• Facilitate, collect, and report information regarding the overall situation of child protection risks in Save the Children operational areas.
• Support the Case Management Supervisor in the preparation of all procurement and administrative documents required for case management implementation.
• In agreement with the Case Management Supervisor and case management specialist, perform other required duties within reason (in line with your skills and experience)

Requirements: 

? University degree in psychological, medical or social work, social sciences or other relevant field

EXPERIENCE AND SKILLS

Essential:

• Experience preferably in working with case management procedures, humanitarian work, working with vulnerable and at-risk children, caregivers, communities, and individuals.
• Experience and/or understanding of child protection in emergencies, ways to provide child-friendly counselling and familiarity with humanitarian principles as well as the Convention on the Rights of the Child.
• Strong interpersonal communication skills, and capacity to adapt and sensitize language to cultural context when speaking to adults as well as children.
• Proficiency in computer use including Microsoft Office and basic Excel.
• Flexibility and willingness to change work practices and hours and spend time in the field, sometimes in difficult conditions and with limited resources
• Good knowledge of the Gaza area and fieldwork, as well as familiarity with working conditions in emergency situations.