PPD Africa/MENA manages the Strategic Partnership with Africa and MENA Missions to the UN in New York, in close communication and consultation with UNICEF country offices, regional offices, the other teams within the Public Partnership Division and other programme divisions in UNICEF Head Quarters. Therefore, the Knowledge Management Consultant will support the overall knowledge management in relation to the partnership with the Africa/MENA missions in New York, on the inward and outward facing media, including mainly the UNISON. Main tasks include:

1. Conduct a comprehensive mapping of PPD Africa MENA’s internal Share point to identify documents that are relevant for linking to UNISON (Salesforce).
2. Design and deliver customized training sessions for Africa MENA team members on how to use UNISON, and ensure that the team feels comfortable and proficient in navigating the platform.
3. Collaborate with the team members to plan and use the knowledge management platforms (including reflecting on resources and income) updating UNISON/Salesforce and creating interactive dashboards showcasing Africa MENA’s support for mobilizing RR.
4. Connect with other teams in PPD to discover the most effective strategies/best practices in using UNISON and knowledge management. Assist the Africa MENA team in implementing and building on these identified best practices.

The work will entail a mix of desk research and stakeholder engagement, team members capacity building and interest generation, as well as monitoring, consolidation and reporting on opportunities, initiatives and campaigns, guidance on the way forward and reporting.

Requirements:

• An advanced university degree in knowledge/information management, international relations, communications, business administration, or another related field is required. Alternatively, a first-level university degree, with an additional 2 years of relevant professional work experience will be accepted in lieu of an advanced university degree.
• Certification/knowledge in Salesforce (UNISON) is highly desirable.
• A minimum of eight (8) years of progressively responsible work experience in business analysis, knowledge management, planning and implementation, resource mobilization, partnership, and donor coordination initiatives is required.
• Experience in reporting, planning and coordination and data processing is a strong asset.
• Fluency in verbal and written English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is an asset.

Other Skills:

• Demonstrated ability to build strong working relationships with internal and external partners is required.
• Ability to manage multiple projects under time pressure with strict attention to detail is required.
• Excellent communication skills, (both written and oral) to translate complicated business requirements into technical based language, and vice versa is required.
• Strong analytical skills and problem-solving mindset is an asset.
• Passionate and energetic team member with a genuine interest in working in the international aid and development sector is an asset.