JOB DETAILS:

United Nations High Commissioner for Refugees PSP Officer Hong Kong UNHCR Jobs 2024

United Nations High Commissioner for Refugees looking for “PSP Officer”. Applicants with an Advanced degree may apply on or before 22-Jul-24.

The United Nations High Commissioner for Refugees has published a job vacancy announcement on 10/07/2024 for qualified applicants to fill in the vacant post of PSP Officer to be based in Hong Kong , Hong Kong . For more jobs, please visit https://unjoblink.org

Company Name: United Nations High Commissioner for Refugees

Job Title: PSP Officer

Duty Station: Hong Kong , Hong Kong

Country: Hong Kong

Application Deadline: 22-Jul-24

Responsibilities:

U (unclassified)

Family

Family

NOC

National Professional Officer

Reason

Regular > Regular Assignment

No

2024-09-02

July 22, 2024

Private Sector Partnerships Officer

Organizational Setting and Work Relationships
The Private Sector Partnerships Officer is a managerial position within a given Private Sector Partnerships (PSP) country or multi-country operation and is part of a larger PSP team expected to manage, advise and support PSP markets in their respective area of responsibility (AOR). The PSP Officer will be supervised by the senior PSP staff in the country, multi-country office or HQ. The PSP Officer is responsible for meeting the income targets within the given budget set by the senior PSP staff at HQ, MCO levels.

The incumbent will prepare budget estimates for new markets in development, as well as for existing markets in the AOR under the supervision and agreement of the supervisor. On this level, the responsibilities correspond to a medium to large size AOR, with steady markets and corresponding stable growth in income. The incumbent has staffing and fundraising activities under the supervision.

The PSP Officer is responsible for the development, planning and implementation of the fundraising programs related to both Individual Giving (IG) and Private Partnerships and Philanthropy (PPH). The incumbent oversees the PSP fundraising communications functions, as applicable.

Following guidance from the supervisor, the incumbent will encourage and facilitate the engagement of senior UNHCR staff members in the AOR, Bureau and in relevant Divisions and Entities in HQs to support PSP activities and donors. In addition, the incumbent ensures that the PSP fundraising and related activities are well-integrated in the local context and fosters a solid working relationship with the country Representative and the Operation. The PSP Officer will develop and support actions aimed at strengthening the relationships and keeping UNHCR stakeholders aware of PSP activities.

The PSP Officer will contribute to the overall management of PSP activities in the respective location by managing PSP staff under supervision and administering the PSP office efficiently.

The position provides regular and timely information on developments in relation to administrative matters within the domain of its geographical area of responsibility to the supervisor. Subject to specific operational, socio-economic or security developments in the AOR, and in close alignment with the country Representative, the incumbent will direct and guide the PSP team in taking appropriate course of action.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties
– Develop and implement a strategic plan for Private Sector Partnership in the market, reflecting the country advocacy strategies and global PSP strategies.
– Ensure coordination with programme, livelihoods, durable solutions and other key UNHCR staff in the AOR, as applicable, to identify programme areas for PSP to support; collaborate to structure donor proposals and secure donations from PPH partners.
– If delegated, manage and/or oversee the PSP budget in the AOR, supervise PSP (UNHCR regular and affiliated staff) in order to ensure National Growth Fund (NGF) projects operate within approved budget.
– Contribute in the effective implementation of the Organization’s global private sector fundraising strategy within the AoR.
– Oversee the development of an individual giving acquisition program which could include Face to Face, Direct Mail, print ad, Digital or DRTV in addition to other methods determined to be appropriate.
– Oversee donor development, supporter experience and donor care programs to increase donor retention and improve life-time value of donors in the AOR.
– In consultation with the supervisor, provide advice on PSP investments (NGF) on the different fundraising channels, bringing maximum return on investment to the Organization at minimum risk.
– Cultivate and maintain cordial relations with relevant corporate donors and media partners when it is related for fundraising in order to seek their increased financial and other types of support for UNHCR.
– Oversee the development and maintenance of a donor database, in which financial supporter’s private information and donation history are saved.
– Oversee the development, maintenance, updating and enhancement of all the fundraising communication messages and materials for print and internet-based online outlets in order to maximize the loyalty of the donors for UNHCR.
– Provide regular and quarterly reports to the relevant internal recipients inside UNHCR (country, regional and HQ level).
– Ensure the compliance with the relevant domestic law related to fundraising practice, fundraising licencing and data protection.
– Manage PSP activities and staff in the AoR to ensure efficient fundraising operations meeting expected income growth targets.
– If delegated by the supervisor, give approval to national and/or regional PSP implementation of activities within agreed budgets, staffing plans and annual plans.
– Ensure the compliance with UNHCR corporate brand and its delivery for public engagement within the AoR and following PSP global guidelines.
– Coordinate and work closely with Representative(s) and Communications team to integrate plans as it relates to events, public engagement initiatives, campaigns, communications and outreach.
– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).

– Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For P3/NOC – 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education
business/marketing; social sciences; or other relevant field.

Certificates and/or Licenses
Not specified.
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
– Multiyear private sector fundraising experience in a not-for-profit organisation.
– Proven and successful multi-year track record in private sector partnerships (fundraising).
– Experience with developing and implementing private sector fundraising plans and budgets.
– Proven ability to meet fundraising targets and to negotiate and secure corporate and foundation partnerships for a monetary value of the one noted in the Operational Context.
– Proven experience in developing and implementing PSP plans and budgets.
– Proven ability to meet fundraising targets.
– Proven experience in managing high level meetings
– Proven ability in understanding how to reconcile the needs of the Organization with those of the donor.
– Experience with organizing workshops, trainings and coaching staff.
– Proven ability to write, draft, and edit letters, proposals, appeals, reports, acknowledgements, briefings, and donor correspondence when appropriate and ability to explain complex issues to external donors and present the Organization and diverse operations in an appealing and concise manner.
– Proven experience in managing growing teams; Excellent Leadership/Managerial skills and high emotional intelligence
– Proven ability to work with a variety of stakeholders.

Desirable
– Experience of working within the UN system, either in headquarters, a field operation or in a fundraising position.
– Experience in emergency fundraising for a humanitarian organisation.
– Experience in handling ‘Corporate Social Responsibility’ programs and corporate recognition programs.
– Experience with raising funds from large groups of individuals through direct marketing techniques.
– Excellent computer skills with particular reference to word, excel and PowerPoint.
– Ability to work independently and take initiative.
– Ability to solve problems creatively and efficiently.

Functional Skills
CO-Strategic Communication
CO-Drafting and Documentation
PS-Fundraising – High Net Worth Individuals (HNWI)
PS-Fundraising-face to face, mass appeal, digital, emergency, DRTV, etc.
PS-Management of Private Sector Fundraising Investments in new markets
PS-Middle donor programme development and management
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

It is essential that the candidate has a proven track record in raising funds both from IG and PPH streams, and in mobilizing/advocating for other forms of support from corporate actors in favor of UN, humanitarian or other charitable causes. The candidate should also have a solid understanding of the socio-economic factors that impact refugees, asylum-seekers and stateless persons to be able make strong evidence-based proposals on their behalf when pursuing shared value partnerships. Adherence to the values of UNHCR, and leadership to drive a team of functional experts, are critical to meet the ambition of this position on a fundraising market bearing high potential.

Experience in the not-for-profit sector, ideally including experience in the UN system, and proven track record playing a key role in the successful delivery of a multi-year fundraising strategy, encompassing management responsibility of a fundraising team and program encompassing Individual Giving and Private Partnerships (Corporate, Foundations, Major donors) is mandatory, and familiarity with one or several markets in the Asia region is desired. Additional experience in external communication is desirable and would be strong assets for the position.

English

,

Chinese

,

Cantonese

,

,

Operational context

Occupational Safety and Health Considerations:

Nature of Position:

The PSP Officer acts as the Head of PSP in Hong Kong and engages with the private sector for the benefit of persons of concern. S/he plays a key role in defining and implementing PSP strategies and annual plans in Hong Kong, based on the PSP Global Strategy, leading a dynamic team of specialists in Individual Giving (IG) and Private Partnerships and Philanthropy (PPH). Key responsibilities include: a) expanding IG acquisition portfolio and donor development strategies; b) identifying, securing and cultivating partnerships with the private sector (companies, foundations, major donors and philanthropists); c) delivering a consistent fundrasing communication strategy, that maximizes on global and regional campaigns and initatives; d) ensuring a consistent and professional usage of the donor database and CRM ecosystem. S/he actively engages with external stakeholders e.g. vendors, partners, donors, and is a focal point for any global partners of UNHCR with operations and presence in Hong Kong.

The incumbent reports to, and is under the functional supervision of, the Head of PSP Asia. S/he works closely with subject matter experts in the PSP Asia Regional team, and the PSP HQ team. S/he regularly consults and updates the Representative in Beijing and Head of Office in Hong Kong, in particular to align PSP’s fundraising and training, communications, and stakeholder engagement activities with the overall advocacy and outreach strategy and plans of the relevant units in the Office. S/he will also consult and work closely with the Representative and Head of to assess the implementation of PSP activities within the broader political sensitivities of the environment in which UNHCR operates, to mitigate any risks that may arise impacting UNHCR’s protection work.

Specifically, the incumbent will:

• Lead the long-term expansion of the F2F and digital acquisition programs, test and implement new acquisition programs, deliver a year-on-year net increase in the number of individual donors.
• Drive the delivery of an integrated donor development program across multiple channels, aiming at maximizing donor satisfaction, retention, and long-term net income per donor.
• Maximize new business development and manage private sector partnerships in Hong Kong to achieve the annual fundraising objectives of the team, with a focus on high-net-worth individuals, corporates, and foundations, working with the wider PSP team in the region and at headquarters to deliver long-term, sustainable, and impactful partnerships.
• Ensure that IG programs and PPH partnerships are developed and managed in accordance with UNHCR procedures as well as UN and industry best practices.
• Supervise the administrative team of UNHCR in Hong Kong.

Living and Working Conditions:

Additional Qualifications

Skills

CO-Drafting and Documentation, CO-Strategic Communication, PS-Fundraising-face to face, mass appeal, digital, emergency, DRTV, etc., PS-Fundraising – High Net Worth Individuals (HNWI), PS-Management of Private Sector Fundraising Investments in new markets, PS-Middle donor programme development and management

Bachelor of Arts (BA): Business Marketing (Required), Bachelor of Arts (BA): Social Science (Required)

Certifications

Competencies

Accountability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Innovation & creativity, Judgement & decision making, Managing performance, Managing resource, Organizational awareness, Political awareness, Stakeholder management, Teamwork & collaboration

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

This position doesn’t require a functional clearance