Introduction

About Better Work

We mobilize global brands, governments, factory owners and workers to improve working conditions, drive

competitiveness and create a more equitable, more prosperous world.

The Power of Convening

As a partnership between the UN’s International Labour Organization and the World Bank Group’s International Finance Corporation, we know how to bring diverse groups together to create positive action that improves working conditions while stimulating productivity and competitiveness.

A Proven Approach

We create lasting, measurable change by empowering factories to improve the working conditions in their facilities. Our assessments are the global gold standard for rigour and integrity. Our training programs and advisory services change attitudes as well as behaviours.

National Action/ Global Influence

Through our comprehensive, university-led research, and by sharing best practices from our on-the-ground

experience, we are able to shape the agenda well beyond the countries in which we work, influencing governments, brands and policy makers to make improving working conditions a top priority

Purpose

Our work and our research have demonstrated – to employers, unions, global brands and governments – that improving working conditions and defending the rights of workers benefits all of us. We’ve improved the lives of more than 3 million workers, and millions more family members, while enhancing the profitability of their employers. There is no trade-off between better work and better business.

For more information about Better Work please see www.betterwork.org

Reporting line

The positions will work under the direct supervision of the Programme & Operations Officer of Better Work Pakistan under the overall guidance of the Programme Manager of Better Work Pakistan. The Country Director of the ILO Office in Pakistan (CO-Islamabad) is the Responsible Chief. Judgement, initiative and creativity are required in translating project tools and approaches into training materials. The work product is controlled by the supervisor for technical soundness and appropriateness.

Specific Duties

• Coordinate the development of training and capacity building activities and support mate-rials and ensure that they are applicable to the Pakistan apparel sector needs;
• Oversee, coordinate and deliver a range of remediation training and capacity-building ini-tiatives, including classroom-based training activities for improvement purposes;
• Liaise with the Better Work Global Learning Team to ensure the quality of service provi-sion and sharing of materials and best practices;
• Liaise and maintain contacts with international buyers and other ILO/UN programme part-ners on a range of training and capacity building and labour law-related matters;
• Collaborate with technical specialists and consultants on various project activities;
• Monitor the quality of delivery of the training programmes and provide regular feedback to the service provider;
• Provide high-quality enterprise-level services designed to improve enterprise perfor-mance, including coaching, facilitating management and worker management improve-ment committees, and providing technical advice;
• Participate in the preparation of periodic implementation reports, work plans, and technical progress reports;
• Establish and help maintain relevant databases, and collect, organize and collate infor-mation and disseminate information when required;
• Based on identified needs, provide high-quality, enterprise-level advisory services de-signed to improve enterprise performance;
• Assist with monitoring and evaluation of project implementation;
• Other duties as required by the Programme Manager.

Education

University degree in adult education, international development, human resource management, law or other relevant fields.

Experience

At least two years’ work experience in a training or capacity-building role, including one year with an international agency or in the private sector, corporate social responsibility (particularly in the field of labour standards compliance and remediation) or other relevant fields.

Languages

Excellent English and Urdu. Other native languages will be an added advantage.

Competencies

Good knowledge and experience of the design and application of monitoring and evaluation frameworks and modalities, as well as of application of monitoring and evaluation concepts and techniques;
Good knowledge of development and use of indicators;
Good knowledge and experience of results-based management and reporting for results;
Good knowledge of programme and budget, project formulation, implementation, monitoring, review and evaluation; Knowledge and Competencies (technical and behavioural)
Knowledge of resource mobilization.
Political awareness and understanding of socio-economic factors.
Knowledge of methods and techniques for designing and assessing quality and efficiency of process execution.
Good knowledge of PC software (including word processor, spreadsheet and presentation software) such as Microsoft Office.

In addition to the ILO core competencies [Integrity and transparency, Sensitivity to diversity, Orientation to learning and knowledge sharing, Client orientation, Communication, Orientation to change, Takes responsibility for performance, Quality orientation, Collaboration], this position requires:

Ability to interpret and work within applicable rules, regulations, policies and procedures.
Research and analytical skills.
Drafting skills.
Ability to maintain effective working relationships with key stakeholders.
Ability to manage competing priorities.
Ability to adapt quickly to new software and systems.
Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.