ROLE PURPOSE:

Under the direct supervision of the MAKANI Project Coordinator, the Social and Behavioral Change (SBC) Officer will be responsible for implementing activities aimed at fostering social and behavioral change within the community. The primary focus of the SBC Officer is to ensure a strong and effective linkage between the community and the community center. This role is critical in enhancing community engagement, promoting positive behavioral changes, and ensuring that the community center’s resources are utilized effectively to meet the community’s needs.

CHILD SAFEGUARDING:

Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

SCOPE OF ROLE:

Reports to: Makani Project Coordinator

Staff reporting to this post: N/A

Budget Responsibilities: N/A

Role Dimensions: Flexibility, detail oriented, follow up on medium to high-risk cases, individual and group sessions, concise frequent feedback and reporting, creativity, outreaching, agility, level of self-autonomy, communication with different community stakeholders.

KEY AREAS OF ACCOUNTABILITY

Programme implementation/management:

The Social and Behavioral Change Officer will:

Community engagement:

• Develop and implement strategies to engage the community in the activities of the community center.
• Organize and facilitate community meetings, workshops, and events to raise awareness about the community center’s programs and services.
• Build and maintain strong relationships with community leaders, local organizations, and other stakeholders.

Behavioural Change Management:

• Design, plan, and execute SBC programs aimed at promoting positive behaviors within the community.
• Use evidence-based approaches to develop SBC campaigns that address key issues such as health, education, hygiene, and social inclusion.
• Monitor and evaluate the effectiveness of SBC activities and make necessary adjustments to improve outcomes.

Training and Capacity Building:

• Provide training and support to community volunteers and staff on SBC methodologies and best practices.
• Organize capacity-building workshops to empower community members with the skills and knowledge needed to drive behavioral change initiatives.
• Create and disseminate informational materials such as brochures, flyers, and social media content to promote the community center and its programs.
• Conduct outreach activities to inform the community about available services and encourage participation.
• Serve as a liaison between the community center and the community to ensure open and effective communication.

Monitoring and Reporting:

• Collect and analyze data related to SBC activities and community engagement.
• Prepare regular reports on the progress and impact of SBC programs and present findings to the MAKANI Project Manager.
• Ensure all activities are documented and aligned with project goals and objectives.

Collaboration and Coordination:

• Work closely with other project team members to integrate SBC activities into the overall project plan.
• Collaborate with external partners, NGOs, and government agencies to enhance the reach and impact of SBC programs.
• Participate in coordination meetings and contribute to the development of project strategies and action plans.

Resource Management:

• Ensure efficient use of resources allocated for SBC activities.
• Maintain accurate records of expenditures and manage the budget for SBC programs

Team management and capacity building

• Work closely with other sectors/ partners to ensure capacity of identification and referral skills.
• Submit weekly reports concerning implemented outreach activities, case load and related challenged.
• Work as a member of a team ensuring fluid communication of relevant information to make sure that work with individual cases is of quality.

External relationships/Representation

• Close coordination with other CP/EDU/FSL actors as needed to ensure appropriate implementation of activities in line with national policies, procedures and standards.

General

• Ensure a strict adherence to the principles of child protection and child safeguarding at all times, including respect for confidentiality and always acting in the best interests of the child.
• Comply with Save the Children policies and practices with respect to child protection, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.
• In agreement with the line manager, perform other required duties within reason when needed (in line with skills and experience).

BEHAVIOURS (Values in Practice)

Accountability:

• holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition:

• sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
• widely shares their personal vision for Save the Children, engages and motivates others
• Future orientated, thinks strategically and on a global scale.

Collaboration:

• builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
• values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to.

Creativity:

• develops and encourages new and innovative solutions
• Willing to take disciplined risks.

Integrity:

honest, encourages openness and transparency; demonstrates highest levels of integrity

QUALIFICATIONS

• Bachelor’s degree in social work, social sciences, or other related fields.
• Fluency in written and spoken Arabic and English.

EXPERIENCE AND SKILLS

• Educational background in social science (sociology, social work, psychology, etc).
• Excellent communication skills and ability to work with people, build and maintain relationships with local stakeholders.
• Experience in working with local communities on right of refugee children and youth to education and inclusion of people with disabilities.

Additional job responsibilities

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities

The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding:

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Safeguarding our Staff:

The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.

Health and Safety

The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.