With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

This position leads teams of finance and process specialists who are responsible for providing support and services to multiple support offices or departments across the World Vision partnership. Teams and staff under this position’s organisation provide dedicated finance-related support to World Vision Support Offices (SO), and other departments or offices that may be assigned.

This position is also responsible for leading, and ensuring the efficient and effective operations of the United Nations Finance Hub which manages financial processes on behalf of all SOs participating in United Nations grants

This position will also be responsible for reviewing, identifying and implementing that will improve operational efficiencies, embed continuous improvements, and ensure business continuity in both the team he/she manages and the larger Global Finance Solutions (GFS) team. A large piece of this is learning, enhancing, proposing, and implementing new systems, processes, tools and templates for financial processing, reporting and analysis, and compliance and audit. This requires a thorough understanding of World Vision’s (support office, field office and global centre) finance data structures and requires a mindset for partnership, continuous learning, and customer-focus.

As part of the management team, this position will be assigned to or will lead special projects and initiatives as identified by leadership, including building high-level, complex reports and analysis, participating in working groups/committees, capacity building, and operations management.

MAJOR RESPONSIBILITIES:

LEADERSHIP

• Lead and manage multiple teams that support and/or provide dedicated, hosting and/or centralized services to WV SOs, and other offices/departments as assigned
• Set-up the department, and establish new or improve processes (simplification, efficiency, accuracy) to support the growth of the United Nations Hub
• Mentor, train and develop team leaders/managers so they can support their teams and the functional/matrix managers and customers that their teams supports

MANAGEMENT

Arrange and manage the legal, financial and administrative set-up with GFS management, and GC and local P&C and Legal teams

In all types of service arrangements,

• Support and address needs of the staff and their line manager or customer group
• Coordinate and ensure proper onboarding of new staff
• Coordinate and ensure learning and development of staff
• Train staff on technical skills and identify resources they need to get the work done
• Manage, monitor and coordinate budget and expenses

As solid line manager: Manage all aspects of an employee life cycle – hiring, onboarding, developing, performance management. retention, separation

As dotted line / hosting manager: Play a role in hand-offs of tasks from the line manager to the staff, as needed

• Ensures that the department has the right structure, people, skills and resources to operate efficiently and successfully, and to deliver excellent customer experience
• Develops and establishes business continuity and backfilling plans.
• Maintains operating procedures and documentation.
• Develops and/or participates in implementing contingency plans

STAKEHOLDER ENGAGEMENT AND MANAGEMENT

• Build new partnerships, and maintain/develop existing relationships with functional/line/matrix managers (or business point of contact depending on the type of agreement or contract) and various stakeholders across the partnership
• Continuously and proactively engage with the matrix/functional managers of the team in order to plan, strategize and anticipate future needs such as resources and training; Ensures that the needs of the customers are integrated in GFS Business Plans, and are acted upon
• Collaborate with stakeholders and customer groups for continuous improvement, and/or expansion of services. Once agreement is in-place, hand-over to the Team Leader/Manager who will be providing the day-to-day management of the staff and the relationship.
• Arrange and manage the legal, financial and administrative set-up with GFS management, and the GC and local P&C and Legal teams
• Serve as escalation point for customer and stakeholder groups.
• Assesses, proposes and works with teams within and outside the department in order to effectively align resources across multiple priorities

CONTINUOUS IMPROVEMENT AND INNOVATION

• Plan and implement processes and strategies to increase productivity and accuracy by doing more with less through automation, Lean Six Sigma, and other improvements and innovations
• Identify inefficiencies in the current processes and recommend operational improvements and changes
• Review and coordinate efforts, processes and skillsets of the staff and identify areas where efficiencies can be achieved; Organize or assign individuals to the right clients, as allowed
• Recommend and implement processes, projects or outputs that will maximize productivity and efficiencies
• Devise, create or formulate new standard and value-adding products and services (e.g. reports)

CAPACITY BUILDING

• Support efforts within and outside of finance to build skills and expertise in Power BI, Power Apps/Automate (or similar technologies promoted by the organisation), data analytics and continuous improvement
• Continuously learn, research and monitor advancements and best practices in business intelligence and data analytics, and communicate recommendations based on learnings. Be able to share and transfer knowledge.
• Lead and/or participate in projects and initiatives as assigned
• Assist FD&C and the rest of GFS Leadership in various assignments, initiatives and projects.
• Represent the team/FD&C/GFS, attend or participate in meetings, conferences, workshops, etc.
• Attend and participate in meetings, conferences, workshops, etc.
• Attend and participate in chapel services, daily and group devotions
• Promote World Vision’s values through example and hold others accountable for the same across the team

Lead and/or participate in projects and initiatives as assigned

Assist FD&C and the rest of GFS Leadership in various assignments, initiatives and projects.

Represent the team/FD&C/GFS, attend or participate in meetings, conferences, workshops, etc.

Attend and participate in meetings, conferences, workshops, etc.

Attend and participate in chapel services, daily and group devotions

Promote World Vision’s values through example and hold others accountable for the same across the team

QUALIFICATIONS

• At least 6-8 years managerial experience preferably in a global or international development, multilateral or multinational organization or the like
• At least 6-8 years of experience on large data analytics, complex financial reporting, analysis, and audit
• At least 5-6 years of experience working with and partnering with Support Offices, donor organisations and other departments or stakeholders
• Must have substantial and demonstrated experience in managing multiple teams, stakeholders, and projects
• Must have substantial and demonstrated experience working across functions and departments, and across cultures, geographies and levels in the organization
• Proven experience in effectively communicating with all levels of the organization (verbally and in writing) and external stakeholders (i.e. consultants, donors, SO counterparts)
• Substantial experience working successfully both in-person and in a remote set-up
• Excellent skills and proven experience in business analysis and improvement, people management, project management, stakeholder engagement, time management, problem solving, interpersonal relations, decision-making, and oral and written communication
• Demonstrated experience in leading the design and establishment of new teams, processes or business units

Education/Training:

• Bachelor’s or University degree in business, management, finance or accountancy or equivalent work experience
• Advanced knowledge and background on PowerBI, dashboards, and other business intelligence applications
• Proven knowledge and understanding of World Vision partnership culture, and the accounting and finance environment

Good-to-have:

• Certified Public Accountant or Certified Management Accountant (preferred but not required)
• Strong technical/IT training experience
• Experience working with finance or programmes team in Field Offices and projects within World Vision is an advantage

Applicant Types Accepted:

Local Applicants Only