The Senior Housing Specialist provides assistance to newly arrived refugees to ensure the best possible initial resettlement experience and the achievement of client self-sufficiency.

In coordination with the Resettlement team the Senior Housing Specialist oversees the provision, procurement, and quality control of pre-arrival and post-arrival resettlement goods and services for newly arrived refugees according to established federal guidelines. The Senior Housing Specialist is also responsible for providing additional support and completing administrative tasks for the resettlement housing team.

Responsibilities include supervision of the housing team staff, including the housing specialist/caseworker, caseworker assistants, and interns. The Senior Housing Specialist will handle all temporary housing arrangements and will assist with donation procurement and logistics for clients, including being the contact person for all Make It Home furnishing orders.

The Senior Housing Specialist will offer support with housing reports, housing data, monitoring preparation, and other projects. This position reports to the Senior Manager of Initial Resettlement.

Requirements

• Undergraduate degree, ideally in Social Work or an equivalent field of study.

Comparable related work experience may be substituted.

• Demonstrated relevant work experience (in addition to the above) in human services field, preferably in a non-profit or social services agency environment.

Experience should include a minimum of two years providing direct service to underserved communities. Prior experience working with refugee populations preferred.

• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Proven ability to contribute both independently and as a key team member.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Proficient in Microsoft Office.
• Strong organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, meet deadlines in a fast-paced environment.
• Excellent communications skills, with fluency in written and spoken English.
• Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area.
• The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct.

Responsibilities

Responsibilities include but are not limited to:

Property Management and Vendor Relations:

• Conduct apartment outreach and secure safe, appropriate, and affordable housing for refugees (prior to arrival in U.S.