Responsibilities

Within delegated authority, the Chief of Service, Supply Chain Management D-1 will be responsible for the overall management of supply chain activities which includes planning, guidance and coordination of all supply chain areas. These integrated supply chain areas include planning and execution including guidance and policy of acquisitions, procurement, warehousing, asset and inventory management, supply chain business intelligence, transportation and freight planning (air, land, sea), expediting movement and tracking distribution as follows: Management: • Participates in the planning process, with particular attention to supply chain areas and contributes to an integrated approach and consistency in the implementation and operationalization of supply chain within the mission’s supported activities. • Initiates the development and implementation of the supply chain work plan, including supply chain forecasts, priorities and anticipated requirements. Implements policies and procedures to facilitate achieving work plan goals. • Ensures coordination and monitoring of overall strategies and programmes for the supply chain activities of the supported missions and takes the lead in consolidating the required human and financial resources for the service. • Rapidly redirects the work plan to accommodate and support major operational changes in the mission. • Develops and implements a service optimization programme to promote continuous improvement in the quality and delivery of supply chain activities to mission clients. This includes a regular review of critical and key supply chain processes to identify and resolve bottlenecks, delays and inefficiencies. This also includes the establishment of relevant strategic supply chain performance indicators which provide data and analysis for review by senior management.

• Ensures that all processes and systems in place are relevant and cost effective. Through collaboration with all stakeholders, he/she also ensures implementation of the end-to-end supply chain programme. • Establishes priorities and sets management performance goals for staff. Recommends and coordinates training programs for supply chain staff. Actively engages in management performance duties and ensures the provision of management, guidance, development, training, feedback, performance evaluation and appraisal, administrative support and other management functions to staff in the areas of his/ her responsibility. • Ensures good order and discipline of staff under his/her overall supervision. Develops initiatives to promote the welfare and well-being of mission staff. Budget and Finance: • Ensures that the supply chain budget, human resources, and assets are optimally budgeted and allocated to support effective and cost efficient supply chain services across all mission component}s and provides advice on any re-prioritization of resources during the budget period, in line with priorities that support effective mandate implementation. • Establishes a set of robust policies, procedures, practices, standards and tools for the management of the supply chain that are consistent with UN regulations, rules, policies and practices in order to ensure proper budget, accounting, procurement, financial, assets and human resources management and control of supply chain expenditures. • Assumes responsibilities of a Certifying Officer for the mission supply chain budget. Advisory: • Provides strategic advice to the Director on the necessary managerial, logistical and administrative support required to fully implement an integrated supply chain. • Maintains active communication with UN headquarters and the global and regional service centers supporting the mission in relation to supply chain management activities. • Works collaboratively with Service Delivery and Operations and Resources Management Services, and other Mission Support functions to achieve shared objectives. • Actively engages with civilian, police and military components within the missions to ensure coordinated, high quality supply chain support in accordance with their operational requirements. Provides effective management of human, financial and material resources of the supply chain. • Liaises, negotiates and coordinates with national authorities with respect to supply chain matters. Provides guidance, support and supervision to senior administrative and logistics support staff within the supply chain service as well as audit and evaluation services, as appropriate. • Carries out other duties as assigned and deputizes for the Director when called for.

Competencies

PROFESSIONALISM: Knowledge of the substantive field of work in the areas of supply chain management. Ability to provide seasoned effective specialized advice in a broad range of supply chain, logistical, and administrative areas to the Director and senior mission staff; ability to ensure adequate preparation of reports or rational with respect to key logistic and administrative decisions; strong negotiation and conflict-resolution skills. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges. Remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.

PLANNING & ORGANIZING: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently. CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client. LEADERSHIP: Serves as a role model that other people want to follow. Empowers others to translate vision into results. Is proactive in developing strategies to accomplish objectives. Establishes and maintains relationships with a broad range of people to understand needs and gain support. Anticipates and resolves conflicts by pursuing mutually agreeable solutions. Drives for change and improvement; does not accept the status quo. Shows the courage to take unpopular stands. JUDGEMENT/DECISION-MAKING: Identifies the key issues in a complex situation and comes to the heart of the problem quickly. Gathers relevant information before making a decision. Considers positive and negative impacts of decisions prior to making them. Takes decisions with an eye to the impact on others and on the Organization. Proposes a course of action or makes a recommendation based on all available information. Checks assumptions against facts. Determines that the actions proposed will satisfy the expressed and underlying needs for the decision. Makes tough decisions when necessary.

Education

Advanced university degree (Master’s or equivalent) in supply chain management, business administration/management, or related field. A first-level university degree with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.

Job – Specific Qualification

Certification in Project/Programme Management methodology by an accredited body (e.g., PMP, PGMP, PMI, PRINCE 2 Foundation Project Management certification or practitioner level) or equivalent is desirable.

Work Experience

A minimum of fifteen years of progressively responsible experience in at least three supply chain management functions: acquisition, procurement, supply chain planning, logistics, warehousing, asset and inventory management, passenger and cargo transportation, or contract management is required. At least five years of management experience in supply chain management, of which at least three years of managing supply chain operations in an international environment is required. Experience in planning, sustaining and managing complex supply chain management operations in a conflict or post-conflict environment with scarcity of resources is desirable. Experience in leading a change management initiative, programme or project in the area of supply chain is desirable. Experience in negotiation, communication and collaboration with diverse stakeholders and clients is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in oral and written English is required.