Responsibilities

Within delegated authority, the incumbent will be responsible for the following duties: • Leads the strategy, planning, development and implementation of large, transformative and complex communications campaigns (e.g. comprehensive review of the compensation package and other initiatives with high visibility), public information programmes, broad-reaching subject-specific issues, etc.); where appropriate, partners with other departments and organizations that are part of the United Nations common system to develop and implement campaigns system-wide and to incorporate the campaign message and themes into all relevant events and outcomes of the Commission; • Prepares/revises a diverse range of information communications products related to the work of the International Civil Service Commission (including newsletters, periodicals, reports and books, speeches or remarks, op-ed articles, video messages, talking points, press statements and questionnaires), coordinating with the Divisions as needed, in support of major campaign initiatives led or supported by the Commission; guides the development of the ICSC website and the introduction of modern platforms to better serve constituents of the Commission;

• Provides advice and expertise to the Chair, Vice-Chair, Executive Secretary, other staff of the International Civil Service Commission on a range of public affairs issues, methods, and approaches and prepares relevant briefing materials; • Anticipates and guides management in resolving communications/public relations issues/problems by preparing, identifying, researching, analyzing, gathering and organizing information. • Reviews reports and existing publications and proposes ways to enhance cohesion and impact, including through data visualization methods or proposing revisions to organization of content. • Makes presentations at meetings and other fora on assigned topics/activities and develops strategic partnerships with key constituencies to elicit support for and maximize impact of promotional objectives; serves as a spokesperson/principal liaison to media organizations, governmental bodies, national groups, private sector organizations, educational organizations, international organizations, etc. to raise the visibility of the assigned topics/activities in a demonstrable and effective manner. • Participates in duty station missions, drafting mission summaries; • Advises external consultants and common system organizations on projects under his/her responsibility, proposing follow-up actions; • Develops strategies to incorporate research-driven market insights by collecting and analyzing relevant data; evaluates impact and facilitates decision-making on any improvements needed by explaining trends and attitudes towards the Commission’s activities. • Performs other duties as required.

Competencies

Professionalism: • Knowledge and understanding of global strategic communications, theories, concepts and approaches relevant to particular sector, functional area or another specialized field. • Ability to monitor and identify issues, analyze and participate in the resolution of issues/problems from a communications and visibility perspective. • Ability to conduct data collection using various polling and survey methods. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases. • Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. • Ability to observe deadlines and achieve results; • Persistence when faced with difficult problems or challenges; • Knowledge of different aspects of public information and communications both traditional and digital. • Ability to address a range of issues in the context of political developments, public attitudes and local conditions. • Ability to conceptualize, design and implement major information campaigns. Ability to rapidly analyze and integrate diverse information from varied sources.

Communication: • Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. • Asks questions to clarify and exhibits interest in having two-way communication. • Tailors language, tone, style and format to match the audience. • Demonstrates openness in sharing information and keeping people informed. Planning and Organizing: • Develops clear goals that are consistent with agreed strategies; • Identifies priority activities and assignments; • Allocates appropriate amount of time for completing work; • Foresees risks and allows for contingencies when planning; • Uses time efficiently. Creativity: • Actively seeks to improve programmes or services; • Offers new and different options to solve problems or meet client needs; • Promotes and persuades others to consider new ideas; • Thinks “outside the box”: takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.

Education

Advanced university degree (Master’s degree or equivalent) in Communication, Programme Management, Human Resources Management, Journalism, International relations, Public Administration, or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of seven years of progressively responsible work experience in Strategic Communications, Programme Management, Human Resources Management, Journalism, International relations or Public Administration is required Successful completion of both degree and non-degree programs in project management, data analytics, business analytics, communications or journalisms is desirable Prior experience working on large-scale global events, or in the United Nations System or other similar international organization is desirable A minimum of two years of experience establishing and maintaining relationships with counterparts in United Nations entities or other international organizations is desirable

Languages

English and French are the working languages of the United Nations Secretariat. For the position(s) advertised, fluency in English is required. Knowledge of one or more official United Nations language is desirable.