Location:

Kandahar, Afghanistan
Salary:

negotiable / YEAR
Job type:

FULL_TIME
Posted:

2 months ago
Category:

Information and Communication Technology
Deadline:

04/09/2024

JOB DESCRIPTION

Purpose of the Job

The purpose of the ICT Officer position is to provide support on specific technical competences related to program and support development.

You can read more about this position at Job Description & NRC Grade Structure

Generic responsibilities

Ensure adherence with NRC policies, tools, handbooks and guidelines
Implement delegated support function portfolio according to plan of action
Prepare and develop status reports as required by management
Ensure proper filing of documents
Promote and share ideas for improvement of the support function
Ensure proper filing of documents

Specific responsibilities

Provide full IT support and Provide network solutions for NRC Kandahar Area Office, Active Directory structure, remote control/support, firewall, antivirus installation and other relevant software & hardware.
Pro-actively recognize requirements of NRC Kandahar, area Office employees and provide training for network users.
Ongoing network implementation occasioned by opening/closing of NRC Kandahar Area Office & Guesthouse.
Analysis of problems, finding and delivering permanent solutions to problems, pro-actively troubleshooting and providing durable solutions to re-current problems.
Submission of both weekly and monthly reports on all activities achieved during the past month/week.
Ensures IT procedures & policy are followed in NRC Kandahar, Area Office & Guesthouse.
Provides IT support & help desk facility.
Different software configuration and installation.
Maintain IT equipment and software inventory weekly and Filing IT item damage reports.
Handover of IT items; managing IT stock; taking the repairable IT items to workshop.
Back-up of data regularly/systems.
Online control of IT system in NRC Kandahar Area Office.
Server configuration guided by ICT Coordinator.
Trouble shooting and protection the NRC network systems against Mal wares, ad wares, Malicious & virus’
Update Windows, anti-virus/malware software, and other software with patches and new version
Implement and administer the office network according to HQ Field IT Policies and Procedures
Supervise installations performed by third parties such as cabling, Internet connection, etc.
Implement and enforce security on the network and prevent misuse of the IT resources
Set up and ensure reliable Internet connectivity
Configure and install workstations, printers, client software etc.
Regular service and maintenance of ICT Accessories in quarterly.
Control, management and tracking of all ICT assets.
Any other activities assigned by the supervisor

Generic professional competencies:

Bachelor in IT or Computer Science.
Three years’ working experience in IT field.
Experience from working ICT field in a humanitarian, INGO, UN agencies, ISPs
MCSE, MSCA, CCNA, CompTIA, MCP Course/Certification will be plus point.
Provide basic training to end users on both hardware and applicable software.
Very good knowledge and understanding of Windows 2003, 2008 2012, 2016 and 2018 Server, Active Directory, windows domain environment – DNS, DHCP, TCP/IP, remote control, Dell/HP, Cisco, Networking. Back up data system.
A+ Hardware with Networking.
Good knowledge of anti-virus and Cisco firewall / Devices software
Good Knowledge of Cisco & Microsoft network environment.
understanding of other IT matters – Office 2010,2016, windows 10, e-mail PST, OST, File knowledge
Having Ability to install and working with different Operating systems
Good communication, Organizational, team working and interpersonal skills
Fluency in English language – written and spoken (fluent), Pashto and Dari

Behavioral competencies

Critical Thinking
Analyzing
Empowering and building trust
Communicating with impact and respect
Planning and delivering results
Durable solution finder

We Offer

Monthly Salary based on NRC Afghanistan Salary Scale.
Mobile Phone with Top up Credit card.
NRC will cover staff plus four (4) depended for medical insurance.
Pension Allowances on monthly basis.
Leave and Holidays according to Afghanistan Labor Law.

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world’s most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity

• contribute to building a safe environment for all

• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)

• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

At NORCAP, we work to better protect and empower people affected by crises and climate change. With expertise in the humanitarian, development and peacebuilding sectors, we collaborate with local, national and international partners on finding solutions to meet the needs of people at risk. NORCAP is part of the Norwegian Refugee Council.

This job has expired.