This job description is a direct response to UNDP’s improved business model in Rwanda. It envisions a new office structure adapted to current and future needs of the country, underpinning its advisory and programmatic offer while at the same time delivering solid implementation support. It also promotes a more collaborative approach to work across the office and with external partners.

The new structure defines the skillsets required to position UNDP in the new country context, adding substantive value through thought leadership and innovation, mobilizing strategic resources and ensuring projects are implemented in a smooth, efficient and transparent manner. This also entails engaging on the most pressing and transformational development challenges of the country.

Through its portfolio, the Country Office (CO) has tailored localized integral solutions to specific sustainable development issues and is crafting methodologies and toolboxes to deploy and escalate them across the country. This strategy requires excellent programme management and an organizational structure that reinforces the entire programming life cycle including planning, implementation, oversight, monitoring and evaluation, communications, and efficient operations. The new structure will strengthen UNDP´s role as a learning organization ‘fit-for-purpose’ to deliver on Agenda 2030. It is designed to provide the foundation for the whole public policy life cycle with a special emphasis at sub-national level that, as an engagement strategy, is expected to allow new areas of joint work and resource mobilization.

Context

Under the guidance and supervision of the Administrative Associate, the Driver provides reliable and safe driving services ensuring high accuracy of work. The Driver demonstrates a client-oriented approach, high sense of responsibility, courtesy, tact and the ability to work with people of different national and cultural backgrounds.

The Driver provides driving services to Country Office management, operations and programme staff, consultants and experts, and UN staff on missions.

UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.

Incumbent is expected to display innovation, initiative, and a strong client orientation that encourages and rewards the timely delivery of services for all clients and partners. S/he might be required to undertake emerging tasks and additional duties as requested by direct supervisor or senior management.

Provide reliable and secure driving services using office vehicle for Country Office to programmes and operations staff, experts and consultants, and UN officials and visitors.

• Transport authorized personnel.
• Deliver and collect mail and documents; and perform other messenger responsibilities.
• Meet official personnel and visitors at the airport and assist with visa and customs formalities arrangement when required.

Ensure cost-saving through proper use and day-to-day maintenance of the assigned office vehicle.

• Maintain accurate daily vehicle logs.
•  Provide inputs to preparation of the vehicle maintenance plans and reports.
• Make timely minor repairs and/or arrange for major repairs
• Ensure timely changes of oil, check of tires, brakes, car washing, etc.

Ensure availability in the assigned vehicle of all the required documents, supplies and necessary spare parts.

• Keep current in vehicle documents such as vehicle insurance, vehicle logs, office directory, and map of the city/country.
• Ensure vehicle first aid kit is adequately stocked with standard medical supplies.

Take all immediate actions required by rules, regulations, and laws in case of involvement in accidents.

Perform other duties within incumbent’s functional profile as assigned and deemed necessary for the efficient functioning of the office and Organization.

• Additional duties may include assisting with pouch, procurement, workshops, and other administrative tasks.

• Knowledge of policy & procedures on fleet management
• Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives
•  Ability to manage communications internally and externally, through media, social media and other Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience; appropriate channels.
• Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity.
• Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients’ immediate requests. Ability to anticipate client’s upcoming needs and concerns.