Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

Mercy Corps works to achieve real and lasting impact in the world’s toughest humanitarian emergencies. We save lives and help people live with dignity in crises of all kinds. At the same time, we create the conditions to pivot to recovery quickly and effectively. We work wherever local capacity is overwhelmed, connecting people to the opportunities they need to strengthen their community in recovery. Whether it is a sudden shock or a slowly emerging crisis, whether the threat is natural or manmade, Mercy Corps is committed to rapid, needsdriven assistance. Mercy Corps supports a response that is marketdriven and leverages the capacities of both traditional and nontraditional aid partners—and ultimately gives people the ability to make their own decisions and secure their own lives and livelihoods.

The Global Emergency Response Team (ERprovides the agency with timely and effective leadership to prepare for, respond to, and learn from humanitarian emergencies, develops sharp, welltimed and influential humanitarian analysis to inform program design and implementation, and supports agency leadership and regional and country teams with safety and security expertise.

The Director, Systems and Policy Review for Emergency Response (SPREis a critical new position on the Global Emergency Response Team and will provide oversight and leadership to lead a global systems and policy review process to ensure Mercy Corps core policies are adapted appropriately for emergency and humanitarian response. Reporting to the Vice President of Emergency Response, the Director will be responsible for developing the review methodology, workplans, working group and stakeholder consultations for the systems/policy review processgenerally overseeing efforts related to the streamlining of our toplevel systems and policies to make us more efficient and effective in emergency response. They will collaborate and coordinate with key actors and stakeholders across the agency (global, regional and country leveto ensure that this workstream, which is an important action as part of the organization’s FY25 priorities, is adapted to the needs of our teams on the ground. This role will interact heavily with members of the senior leadership team.

The Director will need to successfully build strong working relationships with the working group members and stakeholders and drive the working group forward and stay on task in order to undertake the necessary policy reviews and adjustments that span multiple domains. This role also directly contributes to the strengthening of Mercy Corps’ global policies and systems and ultimately enabling more effective emergency and humanitarian response in order to support people impacted by crises.

PROJECT MANAGEMENT

REPORTING AND COMMUNICATIONS

LEADERSHIP AND FACILITATION

External consultants or interns brought on to support the initiative and facilitate the working group.

Reports Directly To: Vice PresidentGlobal Emergency Response

Works Directly With: Global Emergency Response team, Department heads (People, Finance, Global Procurement and Operations, Legal, Compliance, Program support unit, Regional and Country leaders and stakeholders.

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

The successful candidate will translate the strategic vision into an actionable and implementable

work plan, which can be managed and validated via accountability mechanisms. They are an

effective communicator both verbally and in writingas well as a good listener, able to understand

different perspectives, open to feedback, and importantly able to identify realistic and workable

compromises. They are also a strong influencer with the ability to effectively help shape Mercy

Corps’ strategy and decisions, and equally strong conveners and facilitators with the ability to

meaningfully engage and leaders and their teams in key processes and changes designed to

deliver on our Pathway to Possibility as well as build true ownership of the strategy by all and

maximize effectiveness in the required changing behavior.

The position is based in the US, UK/Europe, Africa, MENA or other remote location where Mercy Corps has an established and registered presence. The role may require up to 20% travel, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited.

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all incountry venues.

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS statu, marital status, military veteran status or any other protected group in the locations where we work.

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline ([email protected]).

Mercy Corps has determined that, in an effort to protect the health, safety, and wellbeing of all Mercy Corps employees working in the United States, all U.S.based employees must be fully vaccinated for COVID19, regardless of prior COVID19 infection status. This policy is necessary to ensure not only the safety of our workforce, but the ongoing functionality of the organization.

This policy will be revised as needed to comply with federal, state, and local requirements, and to respond to changing guidance from public health authorities.

For new employees this requirement goes into effect within 10 business days of employment. Team members that travel are expected to comply with hostcountry requirements, including vaccinations. Failure to comply may impact your employment. Proof of vaccination or exemption must be provided.