In order to effectively support the coordination of the humanitarian response, OCHA Cameroon is working to strengthen emergency preparedness and response, to help advocate for people in need, to reinforce humanitarian access and to be able to provide support to humanitarian partners who assist the most affected and vulnerable populations.

OCHA Cameroon has established office in Yaoundé and field offices in the Far North (Maroua and Kousser, in the Southwest (Bueand Northwest (Bamend.

The National Associate Humanitarian affairs office will be part of the Bamenda suboffice to facilitate coordination in the NorthWest region.

The National Associate Humanitarian Affairs Officer requires to have comprehensive knowledge of the SouthWest and NorthWest regions of Cameroon, OCHA and, humanitarian roles and mandates. The HAO will provide regional knowledge and networking essential to the to the work of OCHA.

Position Purpose

• Humanitarian situation analysis.
• Organization and facilitation of coordination meetings
• Information collection/sharing in support of informed response.
• Reporting and monitoring of the humanitarian response

Duties and Responsibilities

• Support monitoring of the humanitarian situation
• Review and analyze incoming field reports, prepare summaries of field activities
• Actively contribute to the preparation of the Humanitarian Response Plan (HR, Humanitarian Needs Overview (HNand HRP MidYear Review and Endyear Review processes, and any other strategic planning and field analysis initiatives that involve field input and analysis.
• Gather and analyze information on issues affecting the humanitarian situation and response, emphasizing opportunities for response.
• Support the update of OCHA information management tools.

• Support coordination mechanisms and forums.
• Support the collection of field information to support and improve humanitarian response, coordination activities and information products.
• Proactively share information relevant stakeholders on relevant humanitarianrelated issues.
• Identify and analyze information that will assist with coordination and organizational decisionmaking with a particular focus on improving humanitarian response.
• Prepare reports on the key humanitarian issues in the regions and engage with partners to provide analysis and messages on response gaps.
• Establish and maintain constructive relationships with key and relevant stakeholders, in areas of operation to ensure humanitarian information flow and support humanitarian access and response

• Identification and synthesis of best practices and lessons learnt
• Sound contributions to knowledge networks and communities of practice

Achieve Results: LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work

Think Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking

Learn Continuously: LEVEL 2: Go outside comfort zone, learn from others and support their learning

Adapt with Agility: LEVEL 2: Adapt processes/approaches to new situations, involve others in change process

Act with Determination: LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously

Engage and Partner: LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships

Enable Diversity and  Inclusion: LEVEL 2: Facilitate conversations to bridge differences, considers in decision making

• CrossFunctional & Technical competencies 

EthicsEthics: UN policy knowledgeethics

Partnerships ManagementPartnerships Management: Ability to build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies

Building Strategic PartnershipsPartnerships for coordination: Ability to build and maintain an established network of contacts. Establishes and nurtures positive communication with partners

Job Knowledge/Technical ExpertiseFundamental knowledge of own discipline: Understands and applies fundamental concepts and principles of humanitarian affairs. Demonstrates good knowledge of information technology and applies it in work assignments

TeamworkInterpersonal skills: Strong interpersonal skills, including ability to operate effectively across organizational boundaries; ability to establish and maintain effective working relations with people in a multicultural, multiethnic environment with sensitivity and respect for diversity

Customer Satisfaction/Client ManagementCustomer Satisfaction/Client Management: Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs. Provide inputs to the development of customer service strategy. Look for to add value beyond clients’ immediate requests. Ability to anticipate client’s upcoming needs and concerns.