Position Purpose

Under the guidance and supervision of the Operations Manager, Administrative Associate and/or other direct supervisor, the Driver provides reliable and safe driving services ensuring high accuracy of work. The Driver demonstrates a client-oriented approach, high sense of responsibility, courtesy, tact and the ability to work with people of different national and cultural backgrounds.

The Driver provides driving services to Country Office management, operations and programme staff, consultants and experts, and UN staff on mission.

UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.

1.)    Provide reliable and secure driving services using office vehicle for Country Office to programmes and operations staff, experts and consultants, and UN officials and visitors.

Example of Duties:

•            Transport authorized personnel.

•            Deliver and collect mail and documents; and perform other messenger responsibilities.

•            Meet official personnel and visitors at the airport and assist with visa and customs formalities arrangements when required.

2.)  Ensure cost-saving through proper use and day-to-day maintenance of the assigned office vehicle.

Example of Duties:

•            Maintain accurate daily vehicle logs.

•             Provide inputs to preparation of the vehicle maintenance plans and reports.

•            Make timely minor repairs and/or arrange for major repairs

•            Ensure timely changes of oil, check of tires, brakes, car washing, etc.

3.)  Ensure availability in the assigned vehicle of all the required documents, supplies and necessary spare parts.

Example of Duties:

•            Keep current in vehicle documents such as vehicle insurance, vehicle logs, office directory, and map of the city/country.

•            Ensure vehicle first aid kit is adequately stocked with standard medical supplies.

4.) . Take all immediate actions required by rules, regulations, and laws in case of involvement in accidents.

5.)   Perform other duties within incumbent’s functional profile as assigned and deemed necessary for the efficient functioning of the office and Organization.

Example of Duties:

•            Additional duties may include assisting with pouch, procurement, workshops, and other administrative tasks.

Supervisory/Managerial Responsibilities – None

Core competencies 

Achieve Results

LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.

Think Innovatively

LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.

Learn Continuously

LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.

Adapt with Agility 

LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.

Act with Determination    

LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner

LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships.

Enable Diversity and Inclusion

LEVEL 1: Appreciates/respects differences, aware of unconscious bias, confronts discrimination

Cross-Functional & Technical Competencies 

Administration & Operations      

Vehicle management        

•            Knowledge of policy & procedures on fleet management

Administration & Operations

Registry & correspondence management      

•            Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives

Business Management     

Communication

•            Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience

Ethics            

UN Policy Ethics

•            Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity.

Business Management      

Customer Satisfaction/Client Management

•            Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs.

•            Provide inputs to the development of customer service strategy.

•            Look for ways to add value beyond clients’ immediate requests.

•            Ability to anticipate client’s upcoming needs and concerns.