DEADLINE FOR APPLICATIONS

16 October 202423:59GMT+03:00 East Africa Time (Djibout

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusioand working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcemen.

Job purpose:

To provide technical support for the deployment and scaleup of SCOPE in Djibouti, and ensuring that the necessary technical and design activities for deployment and support of SCOPE are carried out.

Responsibilities

Under the supervision of the head of ICT, the incumbent will perform the following tasks:

Understand both Cash Base Transfer “CBT” assistance and familiarize her/himself with the technical aspects of electronic delivery mechanisms, especially WFP system SCOPE. Ensure that each unit’s roles and responsibilities are understood and adhere to the WFP Cash Base Transfers Business Process Model (BP. Familiarize her/himself with the requirements, demand, and available supply to manage expectations. Provide technical advices and 1st level support, and escalate issues following the established processes. Coordinate the procurement of SCOPErelated infrastructure together with the Regional SCOPE Coordinator (RS, Activity Manager, and Head of IT. Provision of registration, distribution planning, and retailer trainings as required. Communicate new functionalities released, and minimize disruption during downtimes; Provide technical support to Country Office “CO” units, suboffices, on the use of SCOPE, including backstopping for CBT activities. Seek guidance and support from, and develop productive relationships with SCOPE teams Coordinate and draft SCOPE SOPs appropriate to the operations in the country: registration, distribution, SCOPECARDs management, redemption/disbursement, retailers’ settlement, reconciliation, reporting, etc. Provide inputs to documents produced around SCOPE such as concept notes, option papers, implementation plans, project plans, strategy documents, etc. Foster cooperation and engage with other colleagues and partners Represent CO’s technical position in discussions, feedback, decisions, and agreement seeking internally across units. Report on SCOPE status in the CO when and where required Support the CO in conducting IT Macro and Micro Assessments including Beneficiary Information Assessments, to ensure IT contribution in the selection of transfer modalities and delivery mechanisms;

Skills and abilities

• Willingness to learn and develop new skills.
• Dedicated and able to work to deadlines.
• Ownership and followup skills.
• Able to work both as part of a team or under own initiative.
• Able to take responsibility for own actions and performance.
• Ability to respond appropriately to client queries and deal with complaints.

• Ability to anticipate client needs.
• Ability to prioritize, organize, and manage a complex and sometimes conflicting workload, and to work well under pressure.
• Presentation and report writing skills

Minimum Qualifications

Education

University degree in computer science or telecommunications engineering with relevant work experience. Training and knowledge of business analysis philosophies and methodologies would be an asset

Experience

At least 1 year of responsible professional experience in information technology, telecommunications or information/data management and analysis such as:

Knowledge

Working knowledge of WFP Programmes and projects at the field level, preferably with handson experience in project design and implementation; handson experience in cash and voucherbased programming in humanitarian contexts; Awareness of technologies used in the delivery of cash and vouchers in humanitarian contexts; IT experience.

Language

Fluency in both oral and written communication in French (advanced leve, a good understanding of English (intermediate leve. Knowledge of the local language is an added advantage.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at global.inclusion@wfp.org. Our DEI team is here to ensure your full participation in our recruitment process.

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicabl.
• Once your profile is completed, please apply, and submit your application.
• Please make sure you upload your professional CV in the English language
• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
• Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application
• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACAB, International Civil Service Commission (ICS, FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIand other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.