• Adhere to NRC policies, tools, handbooks, and guidelines.

• Responsible for organizing and delivery of tasks in line with priorities and standards.

• Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team.

• Use initiative in daytoday problem solving in line with agreed procedures, priorities and standards for the area of work.

• Actively promote PSEA (Prevention of Sexual Exploitation and Abusstandards & principles within NRC and amongst beneficiaries served by NRC.

Specific responsibilities

• Responsible for the recruitment process of IBVs and issuing their volunteering agreement package this includes advertising & registration, longlisting, testing, checking eligibility, documenting, filling, and following up on their personal and recruitment files and tracker.

• Responsible for issuing ID and NRC emails for volunteers and delivering NRC visibility.

• Responsible for the induction and training sessions for the new volunteers when requested.

• Responsible for following up on the personal files for all volunteers under the HRIBV unit and filing and archive all IBV relevant documents soft and hard copies.

• Responsible for maintaining accurate data for all volunteers under the HRIBV unit, this includes the Ewallet data for monthly salary.

• Support in exporting payment information monthly.

• Ensure submitting the volunteers WDPs and achieving them in a timely manner.

• Regular follow up and reporting on IBVs dropouts and agreements extensions with relevant NRC and UNHCR staff.

• Following up on IBVs leave trackers with programs and ensuring that that all relevant IBV SOPs are implemented and adhered to.

• Support HRIBV unit in building trust and safe environment for IBV to be able to support them in a professional manner.

• Represent NRC in relevant meetings upon request.

• Focal point for volunteers in camps.

• Support in HR Personnel for the Camps national staff when needed.

• Other tasks assigned by the line manager.

Critical Interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are.

• Relevant core competency implementation staff

• Support teams, Finance, HR, Admin and Logistics

• Protection staff

• M&E department.

Scale and scope of position

• Staff: None.

• Stakeholders: INGOs, beneficiaries, UN agencies.

• Budgets: None.

• Information: Office 365

• Legal or Compliance: Code of Conduct, Internal Regulations.

Competencies 

Competencies are important in order for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional Competencies

Generic professional competencies for this position:

• Experience in working within technical expertise area in a humanitarian/ recovery context.

• Knowledge and experience within a relevant administration, craft or technical field and ideally a relevant vocational qualification.

• Previous experience of working in complex and volatile contexts.

• Documented results related to the position’s responsibilities.

• Good knowledge of English.

Context/specific skills, knowledge, and experience:

• Qualification requirement: Vocational/Tawjihi degree or equivalent

• Years of Experience: 1

Behavioral Competencies (max 6)

• Handling insecure environments

• Planning and delivering results.

• Communicating with impact and respect

• Coping with Change

• Managing resources to optimize results.

• Initiating action and change

Performance Management 

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

• The Job Description

• The work and Development Plan

• The NRC Competency Framework