Org. Setting and Reporting

UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. Supervisor: The incumbent is reporting to the Project Officer. Supervisee: The incumbent supervises the protection social workers.

Responsibilities

In accordance with established Agency policy and procedures the incumbent: A. Provides technical support and supervision for staff under his supervision; offers the CIU Project Officer (Ptechnical support in managing the unit; B. Monitors and enhances services, particularly case management services and referrals; ensures staff are property using assessment forms and other required forms; monitors quality of services and data collected; carries out regular visits to monitor the project staff and activities as needed and according to RSSP guidelines. C. Supports the PO in developing action plans, budgets, proposals, reports and other documents; Provides daily and regular reports to the PO on incidents, assessments and response. D. Supervises and manages financial payments to beneficiaries; reviews payment requests and offers his/her recommendation from a technical perspective to the Project officer; follows up the issuing and delivery of approved payments and other types of assistance. E. Organizes and leads community assessments and Focus groups, monitors implementation. F. provides related reports and recommendations to the Project Officer; follows up implementation of approved communitylevel activities and preventative activities; recommends, executes, follows up and monitors feedback mechanisms. G. Responsible for planning, facilitating, and offering technical capacity development trainings with a clear needs assessment and focus on outcomes; H. Follows up and maintains productive working relationships and communication channels with project stakeholders and team members at the areas’ level to ensure the smooth implementation, cooperation and support of the project in the local community; leads coordination and follow up with affected communities and other stakeholders, under the supervision of the direct supervisor, to ensure efficient implementation of the project’s activities. I. Coordinates work with Protection and Neutrally Department in terms of determining affected communities, recommending priorities, referrals, organizing field visits and other day to day issues. J. Provides support to the Programme Support Office and Protection and Neutrality Department in creating communication and visibility materials. K. Performs such other duties as may be assigned.

Competencies

UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. (Leadership and ability to organize and manage teamwork. (iEffective decisionmaking. (iiPositive attitude and strong analytical skills; (iEffective in handling people, work relations and situations. (Demonstrated competence in problem solving skills. (vHighly developed verbal and written communication skills, including the ability to explain difficult issues, (viPatience, common sense and dedication to the aims and polices of the Agency and the United Nations, tact, diplomacy, and strong personality. (viiComputer skills Including spreadsheet applications such as Excel and Access. (iStrong reporting and planning skills. (Ability to work under pressure. (xWorking knowledge of the refugee community and their socioeconomic conditions and customs. (xiKnowledge of the habits and customs of the refugee community. For guidance on how to prepare for competencybased interviews: https://careers.un.org/lbw/home.aspx?viewtype=AY

Education

A university degree in social work, sociology, social sciences or any related field of specialization.

JobSpecific Qualification

Not available.

Work Experience

Five years’ experience in implementing humanitarian/ emergency response, out of which two years of experience in case management and cashbased programming is required. Oneyear supervisory experience in managing teams is required.Please confirm if you live/ reside in West Bank or Jerusalem? And if you have West Bank or Jerusalem ID. please to mention its number down, as it is desirable.

Languages

Excellent command of written and spoken English and Arabic.

Assessment

Evaluation of qualified candidates may include an assessment exercise which will be followed by a competencybased interview.

Special Notice

Type of Contract: Limited Duration Contract (LD, Band F. The Limited Duration Contract applies to external candidates and UNRWA internal candidates on LDC. Duration of Contract: One yearwith the possibility of further extension, subject to the availability of funds, satisfactory performance and continuing need. Grade & Salary: LDCBand F monthly basic salary ranges JOD (1,30) Other Benefits: Other benefits include compulsory medical insurance, 30 days of annual leave prorated to the duration of the contract where less than one year, and family allowance (if applicabl. Additional benefits:2 days of sick leave for each completed month of service.Maternity Leave, upon meeting eligibility requirements.2 weeks paternity leave. upon meeting eligibility requirements. * Other requirements: Valid driving license. This vacancy notice is open to internal candidates on LDC contract and external candidates. Only candidates residing in West Bank or Jerusalem, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in West Bank/ Jerusalem, and without a valid work permit, the appointment may be rescinded. Preference will be given to registered Palestine refugees and candidates of the underrepresented gender to assist the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post in the future should suitable vacancies become available. Only applications that have been fully completed in UNRWA’s online erecruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under “Category” RLG, scroll down to see all categories, then select their local grade. Please find below the link to a video that guides applicants on how to apply to Job Openings: https://drive.google.com/file/d/1MHIYA6Y8kxA1fgao5qyTV8VwNajgx4u/view? usp=sharing Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. The Agency may disqualify applicants whose name appears on the UN Sanctions List, or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations. The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org/

United Nations Considerations

Staff members are subject to the authority of the CommissionerGeneral of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UNwide gender agenda and strongly encourages applications from qualified applicants from underrepresented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and nonviolent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a nonsmoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyperlink on the upper right side of the inspira accountholder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York timon the deadline date.

No Fee

THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWDOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDIN. UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.