Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by NSs with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.

IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.

The IFRC office in Dakar is the hub to support the Red Cross National Societies of Cape Verde, The Gambia, Mauritania and Senegal.

Job Purpose

The PMER officer is responsible for ensuring planning, monitoring and evaluation and reporting (PMER) for the programmes covered by the cluster office and provides technical assistance and support to IFRC project managers and Red Cross National Societies (NS) in PMER.

Job Duties and Responsibilities

The PMER officer will have the following responsibilities:

Planning

• Provide technical assistance in programme planning and annual reviews and the review of all relevant documents such as the logic model, unified planning, performance measurement framework, which includes indicators and monitoring and evaluation plan, and project implementation plans
• Develop capacity in these areas within the IFRC and NS teams
• Coordinate the effective implementation of needs assessments, gap analysis or baseline survey where required
• Enforce the implementation of IFRC policies and tools for planning, monitoring, evaluation and reporting
• Ensure lessons learned, and best practices are integrated into projects and plans, promoting a learning culture within the IFRC cluster and the national societies.

Monitoring

• Support IFRC and NS staff in the development or enhancement of monitoring plans and systems.
• Support the design/development and maintaining of project monitoring and evaluation (M&E) systems to ensure smooth measurement of the indicators according to the needs of the project, the IFRC policies and the requirements of donors.
• Support the design/review and implementation of data collection systems to measure the indicators;
• Support the organization of various surveys (base line, CAP) and data collection in project and programme areas
• Ensure the regular updating of the indicator monitoring table and disseminate the results for decision-making purposes
• Take part in field missions to ensure that projects are carried out properly.

Evaluation

• Participate in the design and management of evaluations activities for the Cluster, including hiring and management of consultants where required.
• Participate in mid- term and final project evaluations including operational audits of project/program activities when required.
• Contribute to the development of terms of references, inception reports and data collection tools. Review and provide feedback to draft evaluation reports
• Ensure effective and concrete participation of NS staff in the evaluations, promoting a participatory approach.
• Monitor and support the implementation of the recommendations from the evaluations and report the status on a regular basis.
• Conduct lessons learned reviews for DREFs and other programmes as will be needed.

Reporting

• Provide technical assistance to IFRC program teams and NS in results-based reporting
• Lead the preparation of projects narrative reports and consolidate inputs from different stakeholders when required
• Assist in the review of the various narrative reports, aligning with financial reports as may be necessary
• In coordination with project managers and SPRM in Nairobi, follow up on overdue pledges aiming for minimal and acceptable overdue pledge balances and preparing a monthly report of the same.
• Documenting good practice and lessons learned

Pledge Management

• Coordinate with Budget Holders ensure that renegotiation of pledge requirements takes place on time as and when required.

Translation

• Translate documents from and into French and English when requested

Education

• University degree or equivalent, in relevant discipline (International Relations, Humanitarian Affairs, etc.).
• Relevant professional training or relevant experience in monitoring, performance-based management, planning and evaluation.

Experience

• Minimum of 3 years work experience in planning, monitoring, evaluation and evaluation.
• Minimum of 3 years work experience in a non-profit organisation.

Knowledge, Skills and Languages

• Superior writing and editing skills
• Excellent communication and inter-personal skills.
• Excellent relationship building skills; ability to build and strengthen internal networks.
• Expertise in planning processes.
• Conducting and/or supervising needs assessments and surveys, data analysis.
• Ability to work within a multi-cultural, multilingual, multidisciplinary environment.
• Fluent spoken and written English and French.
• Good command of spoken and written Portuguese and other IFRC official languages (Spanish or Arabic).

Competencies, Values and Comments

Values: Respect for diversity; Integrity; Professionalism; Accountability.

Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust.