Org. Setting and Reporting

This position is located in the Human Resources Management Section (HRMS), Programme Support and Management Services (PSMS), Office of the High Commissioner for Human Rights (OHCHR), in Geneva. The Human Resources Officer reports to the Chief of the Human Resources Management Section.

Responsibilities

Within delegated authority, the Human Resources Officer will be responsible for the following duties: General: -Provides advice and support to managers and staff on human resources related matters. -Prepares special reports and participates and/or leads special human resources project. -Keeps abreast of developments in various areas of human resources. Recruitment and placement: -Prepares job offers for successful candidates. -Supervises and monitors the work of the Human Resources Assistants in carrying out all human resources administrative transactions including preparation of personnel actions, maintenance of staffing tables, and processing of contracts. Administration of entitlements: -Provides advice on interpretation and application of policies, regulations and rules. Reviews and provides advice on exceptions to policies, regulation and rules. -Administers and provides advice on salary and related benefits, travel, and social security entitlements. -Determines and recommends benefits and entitlements for staff on the basis of contractual status. -Reviews policies and procedures and recommends changes as required. -Reviews and recommends level of remuneration for consultants. Staff development and career support: -Identifies and analyzes staff development and career support needs and designs programmes to meet identified needs. -Prepares monitoring reports on staff development and career support programmes. -Provides advice on mobility and career development to staff, particularly young professionals and staff in the General Service and related categories. -Designs, plans, monitors and provides induction orientation programme and briefing to new staff members. -Provides performance management advice to staff and management. Assists supervisors and staff with understanding and using the performance appraisal system (PAS). -Assesses training needs, identifies, designs and delivers training programmes to staff at all levels throughout the Organization. Other duties: -Advises and counsels staff in respect of rights, responsibilities, code of conduct and difficulties associated with work and entitlements. -Conducts and coordinates salary surveys assessing the labor market at Headquarters and in the field and establishes salaries and related allowances of locally-recruited staff. -Prepares classification analysis of jobs in Professional and General Service and related categories. -Provides guidance to programme managers on the application of classification policies and procedures and by undertaking whole office review. -Assists in preparing policy papers, position papers and briefing notes on issues related to examinations and tests.

Competencies

PROFESSIONALISM: Knowledge of human resources policies, practices and procedures and ability to apply them in an organizational setting. Ability to identify issues, formulate opinions, make conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education

Advanced university degree (Master’s degree or equivalent degree) in human resources management, business or public administration, social sciences, education or related field. A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of five (5) years of progressively responsible experience in human resources management, administration or related area is required. A minimum of two years of experience with the delivery of human resources services for complex, volatile and conflict or post-conflict environments is required. Experience in conducting research and synthesizing information on formal and informal human resources related requests is required. Experience with supervising a team is desirable. Experience with an Enterprise Resource Planning (ERP) system is desirable. Experience serving clients as an HR business partner is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the positions advertised, fluency in English is required. Knowledge of another UN official language is desirable.