Our Ideal Candidate:

All NRC employees are expected to work by the organization’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and beliefs shall guide our actions and relationships. The role of the ICLA officer is to deliver high-quality information, counseling, and legal assistance services within the delegated thematic and geographical portfolio.

Key Tasks and Assignments:

• Ensure accurate information on Legal Identity, Housing, Land, and Property (HLP) rights, and beneficiaries’ entitlements to assist informed decision-making.
• Facilitate both individual and group legal counseling sessions through help desks, ICLA hubs, and mobile visits to ensure beneficiaries receive accessible legal assistance.
• Empower beneficiaries by equipping them with knowledge and tools to address their Legal Identity and HLP-related issues independently, promoting self-efficiency.
• Provide direct legal assistance for complex cases that beneficiaries cannot address on their own, offering continued assistance and guidance as necessary.
• Liaise and establish collaborations with local authorities and relevant stakeholders to enhance advocacy efforts and strengthen the assistance network for beneficiaries.
• Conduct or assist in training sessions on Legal Identity, HLP rights, and Collaborative Dispute Resolution (CDR) for NRC staff, stakeholders, and beneficiaries to build capacity and awareness.
• Facilitate mediation and Collaborative Dispute Resolution (CDR) processes to help beneficiaries resolve conflicts amicably and build constructive relationships within the community.
• Contribute to NRC-led monitoring and mapping exercises to identify and respond to the evolving needs of beneficiaries within the target areas.
• Coordinate with other NRC core competencies and assist units to develop integrated replies that address beneficiaries’ diverse needs comprehensively.
• Compile weekly protection reports, prepare monthly updates, and develop case stories to provide insights into program outcomes and beneficiary experiences, ensuring accurate and timely reporting.
• Deliver necessary inputs for various reports and documentation to maintain program transparency and accountability, ensuring alignment with donor requirements and organizational standards.
• Perform additional tasks as requested by the ICLA Coordinator or Project Manager to back the effective implementation of ICLA programs.

Key Education and Skills Requirements:

• A university degree in law (LL.B) from an accredited institution, with preference given to candidates holding an Advocateship License.
• Minimum of two years of experience in ICLA, Legal, or a similar project implementation role within an NGO or development context.
• Proven experience in delivering training sessions, demonstrating strong facilitation and communication skills.
• Proficiency in dispute resolution, with the ability to mediate and manage conflicts effectively in complex and challenging environments.
• Significant experience working with displaced or vulnerable populations, as well as with local government authorities, to provide tailored legal support.
• Prior experience working in complex and volatile environments, demonstrating adaptability and resilience.
• Highly proficient in both written and spoken English, demonstrating strong communication skills to convey information clearly, accurately, and professionally in diverse settings, including reports, presentations, and interactions with stakeholders.
• Strong computer skills, including proficiency in Microsoft Excel, Word, and PowerPoint, as well as other essential software for reporting, documentation, and data management, such as Microsoft SharePoint, Office 365, and data verifying tools like Power BI. Familiarity with case management software and database systems (e.g., Kobo Toolbox, CommCare) is also advantageous.

What we offer:

• Duty Station: Teknaf, Cox’s Bazar.
• Contract duration: 12 months
• 40% travel, approximately.
• Grade 5 in NRC’s Salary Scale, with accompanying terms and conditions. NRC offers an excellent compensation and benefits package. Group Insurance for staff and dependents, 24/7 Psychosocial assistant. Two festival bonuses, End service benefit, maternity allowance, various types of leaves (Annual, casual, maternity, paternity, etc.)
• NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Important information about the application process:

• Internal candidates: – log in with your official NRC email address or click on Opportunity Marketplace.
• This position is open to Bangladeshi Nationals only.
• When creating your profile, include your full name as per your passport/NID.
• Apply by completing all the system-required fields of your experience, employment history, and education in your application.
• Ensure to attach your latest CV.
• Submit your application and CV in English.
• Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. NRC is dedicated to building a diverse and inclusive workplace, so if you’re excited about this role and you meet most, but not all the requirements, we encourage you to apply anyway.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered.
• Unsolicited applications not related to this specific job advertisement will not be considered.

Only shortlisted candidates will be contacted. We receive many applicants for each vacant position. Unfortunately, we do not have the resources to give detailed feedback to applicants who have not been shortlisted.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organization helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

NRC works in Cox’s Bazar in response to the Rohingya crisis, and in areas such as Sylhet in the north-east addressing the impacts of climate change. Alongside partners, our integrated operations include shelter and water, hygiene and sanitation (WASH), responding to weather-related emergencies, ensuring education continuity through in-person and digital learning, and scaling up information counseling for refugees and host Bangladeshis, reaching over 150,000 people per year. Our approach to humanitarian action focuses on principled aid delivery and promotes the agency and dignity of impacted populations.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• Do demanding and professional work, often in challenging contexts.
• Join a work culture that empowers every employee to share ideas and take responsibility.
• Be part of a welcoming and assistanceive community committed to human dignity.

Learn more about NRC here