Operations support and Logistics (OSL) Lead

  • Salary:
    $77,326 - $100,881 / YEAR
  • Job type:
    TEMPORARY
  • Posted:
    21 hours ago
  • Category:
    Administration, Procurement, Supply and Logistics
  • Deadline:
    19/11/2024

JOB DESCRIPTION

OBJECTIVES OF THE PROGRAMME

The mission of WHO’s Health Emergencies Programme (The Programme) is to help countries, and to coordinator international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.

DESCRIPTION OF DUTIES

During deployment, the duty station may change, and duties may be modified, based upon the technical needs of the Programme.
Strategy & management
 Actively participate in the overall management of the WHO emergency response through providing the incident manager with an OSL strategy to ensure the effective integration of logistics operations into WHO’s and the health ‘ ‘cluster’s overall incident management system. Plan an end-to-end, timely and efficient provision of quality and adequate equipment and consumables to support emergency response operations, aiming to reduce the consequences of
crises on health systems and populations.
 Establish partnerships, operational synergies, and coordination of the logistics response at the national level to ensure effective management of an outbreak and/or health emergency incident, ensuring close engagement with the national authorities and partners in both the Health and Logistics Cluster (or similar coordination structures).
 Lead and manage the OSL field incident management team, ensuring compliance of the services provided with the OSL procedures and the WHO/OSL quality standards.

Supply chain management:
In compliance with the WHO rules and regulation, based on a comprehensive forecast of the supply needs and whenever possible with the support of the UN partners present (WFP and logistics cluster):
 Assist with planning and overseeing the effective procurement of goods, transportation, and delivery, for WHO’s incident management operations in the field.
 Liaise with responsible officials for the timely transportation, and reception of international supplies; and ensure robust inventory/stock control management mechanisms are in place.; As identified, assist with developing and maintaining data and inventory monitoring tools and reporting systems.
 Liaise closely with WHO HQ and regional teams to drive a culture of continuous improvement, where supply chain bottles necks are identified. As required, subsequent strategy is designed, agreed upon, and executed to mitigate supply chain disruption through initiatives such as driving a collaborative culture of striving for operational excellence.
 Supervise the maintenance of the required stockpiles of essential incident management equipment, e.g., personal deployment material, radios, satellite telephones, IT equipment, etc.
 When required, support the National Authorities in leading and coordinating the national distribution plan of essential items to the health facilities network.

Operation’s support:
 In close collaboration with the WHO Administrative Officer, coordinate the required field offices and telecommunication network capacity to comply with WHO rules and procedures.
 Ensure adequate staff transportation means and organizational setup. In compliance with WHO standards, supervise the fleet management procedures, including planning, maintenance, monitoring, and reporting.
 In close cooperation with the Field Security Officer, ensure that appropriate living conditions are provided to the WHO deployed staff and responders.

Health logistics:
 Manage a robust organizational model and adequate means to support WHO mobile/ambulatory health activities.
 Oversee that health facility supported by the WHO are adequately set and equipped up to standard to sustain the medical activities conducted.
 Provide adequate support to the laboratories (supported by WHO), including an adequate supply of renewable items and safe transportation of samples when required
 Ensure that for all health activities supported by the WHO, water, sanitation, and infection control required activities are in place and up to standards.

Security support:
 Cooperate with the Field Security Officer in ensuring the well-being, security and safety of the WHO team members and responders providing the organization with the required means and setup to ensure applicability of the WHO site event risk reduction policy.

Assessment and monitoring:
 Proactively participate in regular field assessments to monitor supply management, stock movements and storage conditions.
 Conduct field visits to assess locations/buildings to be selected to establish of WHO field offices in compliance with MOSS rules and procedures.

Human Resources Management:
As a specialized agency of the United Nations, the World Health Organization (WHO) embodies the highest aspirations of the peoples of the world, and the requirements of international civil servants bind its staff. Therefore, the highest standard of conduct, competence, and performance is
expected of all staff in order to reflect WHO’s ethical principles.
 To behave in accordance with ethical principles, and act in good faith, intellectual honesty, and fairness
 To take responsibility for one’s actions, decisions, and their consequences
 To conduct oneself with the interests of WHO, and to ensure that personal views and convictions do not compromise ethical principles, official duties, or the interests of WHO
 To respect the dignity, worth, equality, diversity, and privacy of all persons
 To demonstrate a high level of professionalism and loyalty to the Organization, its mandate, and objectives

Other:
 Perform any other related incident-specific duties, as required by the functional supervisor.

REQUIRED QUALIFICATIONS

Education

Essential: An advanced University degree in Supply Chain Management, Logistics, Engineering, or Healthrelated field.
Desirable: Professional certification/qualification in transport, distribution, or supply chain management. APICS – Certified Supply Chain Professional (CSCP) Or CIPS

Experience

Essential: At least seven years’ related experience, at the national and international levels, in managing logistics operations and supply operations in international organizations/institutions, part of which in the field supporting emergency humanitarian operations.
Desirale: Prior working experience with WHO, UN agencies, health clusters partners, recognized humanitarian organizations or with an international nongovernmental organization. Experience or knowledge of import/export and customs administration

Skills

 Excellent analytical skills with the ability to coordinate activities and multitask.
 Excellent interpersonal skills with ability to negotiate with and convince officials with tact and diplomacy.
 Ability to write in a clear and concise manner, and to present factual information.
 Knowledge or understanding of WHO mandate and goals in the emergency incident management context.

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Building and promoting partnerships across the organization and beyond
Producing results
Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Working knowledge of another WHO official language would be an asset.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 77,326 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 4362 per month for Jerusalem duty station, and USD 4182 per month for Gaza duty station. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test and/or an asynchronous video assessment may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
  • According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
  • Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int
  • An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
  • WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
  • The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
  • Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • In case the website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click this link for detailed guidance on completing job applications: Instructions for candidates

Qualifications

OBJECTIVES OF THE PROGRAMME

The mission of WHO’s Health Emergencies Programme (The Programme) is to help countries, and to coordinator international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.

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DESCRIPTION OF DUTIES

During deployment, the duty station may change, and duties may be modified, based upon the technical needs of the Programme.
Strategy & management
 Actively participate in the overall management of the WHO emergency response through providing the incident manager with an OSL strategy to ensure the effective integration of logistics operations into WHO’s and the health ‘ ‘cluster’s overall incident management system. Plan an end-to-end, timely and efficient provision of quality and adequate equipment and consumables to support emergency response operations, aiming to reduce the consequences of
crises on health systems and populations.
 Establish partnerships, operational synergies, and coordination of the logistics response at the national level to ensure effective management of an outbreak and/or health emergency incident, ensuring close engagement with the national authorities and partners in both the Health and Logistics Cluster (or similar coordination structures).
 Lead and manage the OSL field incident management team, ensuring compliance of the services provided with the OSL procedures and the WHO/OSL quality standards.

Supply chain management:
In compliance with the WHO rules and regulation, based on a comprehensive forecast of the supply needs and whenever possible with the support of the UN partners present (WFP and logistics cluster):
 Assist with planning and overseeing the effective procurement of goods, transportation, and delivery, for WHO’s incident management operations in the field.
 Liaise with responsible officials for the timely transportation, and reception of international supplies; and ensure robust inventory/stock control management mechanisms are in place.; As identified, assist with developing and maintaining data and inventory monitoring tools and reporting systems.
 Liaise closely with WHO HQ and regional teams to drive a culture of continuous improvement, where supply chain bottles necks are identified. As required, subsequent strategy is designed, agreed upon, and executed to mitigate supply chain disruption through initiatives such as driving a collaborative culture of striving for operational excellence.
 Supervise the maintenance of the required stockpiles of essential incident management equipment, e.g., personal deployment material, radios, satellite telephones, IT equipment, etc.
 When required, support the National Authorities in leading and coordinating the national distribution plan of essential items to the health facilities network.

Operation’s support:
 In close collaboration with the WHO Administrative Officer, coordinate the required field offices and telecommunication network capacity to comply with WHO rules and procedures.
 Ensure adequate staff transportation means and organizational setup. In compliance with WHO standards, supervise the fleet management procedures, including planning, maintenance, monitoring, and reporting.
 In close cooperation with the Field Security Officer, ensure that appropriate living conditions are provided to the WHO deployed staff and responders.

Health logistics:
 Manage a robust organizational model and adequate means to support WHO mobile/ambulatory health activities.
 Oversee that health facility supported by the WHO are adequately set and equipped up to standard to sustain the medical activities conducted.
 Provide adequate support to the laboratories (supported by WHO), including an adequate supply of renewable items and safe transportation of samples when required
 Ensure that for all health activities supported by the WHO, water, sanitation, and infection control required activities are in place and up to standards.

Security support:
 Cooperate with the Field Security Officer in ensuring the well-being, security and safety of the WHO team members and responders providing the organization with the required means and setup to ensure applicability of the WHO site event risk reduction policy.

Assessment and monitoring:
 Proactively participate in regular field assessments to monitor supply management, stock movements and storage conditions.
 Conduct field visits to assess locations/buildings to be selected to establish of WHO field offices in compliance with MOSS rules and procedures.

Human Resources Management:
As a specialized agency of the United Nations, the World Health Organization (WHO) embodies the highest aspirations of the peoples of the world, and the requirements of international civil servants bind its staff. Therefore, the highest standard of conduct, competence, and performance is
expected of all staff in order to reflect WHO’s ethical principles.
 To behave in accordance with ethical principles, and act in good faith, intellectual honesty, and fairness
 To take responsibility for one’s actions, decisions, and their consequences
 To conduct oneself with the interests of WHO, and to ensure that personal views and convictions do not compromise ethical principles, official duties, or the interests of WHO
 To respect the dignity, worth, equality, diversity, and privacy of all persons
 To demonstrate a high level of professionalism and loyalty to the Organization, its mandate, and objectives

Other:
 Perform any other related incident-specific duties, as required by the functional supervisor.

REQUIRED QUALIFICATIONS

Education

Essential: An advanced University degree in Supply Chain Management, Logistics, Engineering, or Healthrelated field.
Desirable: Professional certification/qualification in transport, distribution, or supply chain management. APICS – Certified Supply Chain Professional (CSCP) Or CIPS

Experience

Essential: At least seven years’ related experience, at the national and international levels, in managing logistics operations and supply operations in international organizations/institutions, part of which in the field supporting emergency humanitarian operations.
Desirale: Prior working experience with WHO, UN agencies, health clusters partners, recognized humanitarian organizations or with an international nongovernmental organization. Experience or knowledge of import/export and customs administration

Skills

 Excellent analytical skills with the ability to coordinate activities and multitask.
 Excellent interpersonal skills with ability to negotiate with and convince officials with tact and diplomacy.
 Ability to write in a clear and concise manner, and to present factual information.
 Knowledge or understanding of WHO mandate and goals in the emergency incident management context.

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Building and promoting partnerships across the organization and beyond
Producing results
Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Working knowledge of another WHO official language would be an asset.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 77,326 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 4362 per month for Jerusalem duty station, and USD 4182 per month for Gaza duty station. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test and/or an asynchronous video assessment may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
  • According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
  • Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int
  • An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
  • WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
  • The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
  • Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • In case the website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click this link for detailed guidance on completing job applications: Instructions for candidates