UNV’s Management Services hold the responsibility for the strategic planning, managerial leadership, oversight and quality control of an integrated platform of operational services ensuring timely, effective and efficient delivery according to corporate performance standards and in compliance with the UN Regulations and Rules and UNDP´s accountability framework.

The Human Resources Section (HRS) provides a full range of HR services to the organization and its workforce. As part of the Human Resources Section, the Capacity Development Team (CDT) designs capacity development and learning programmes for UN Volunteers. The team supports the implementation of the UNV Learning Portfolio which consists of five comprehensive learning experiences: 1. onboarding 2. skills surge 3. empowerment for change 4. connect and learn 5. career craft.

Under the supervision of the Team Leader, Capacity Development and Learning, the Capacity Development Associate coordinates and implements the delivery of capacity development projects, services and learning solutions for UN Volunteers globally.  She/he works in close collaboration with staff members and managers across UNV as well as with UNDP/OHR in planning and delivering complex capacity development programmes and learning solutions. She/he also collaborates closely with UN agencies hosting UN Volunteers, external vendors and consultants. She/he implements training for UN Volunteers globally and promotes a client-oriented service environment as well as innovative approaches to achieving results.

1. Volunteer capacity development and learning 

• Prepare and deliver capacity development programmes and learning activities for UN Volunteers;
• Develop Standard Operating Procedures (SOPs) for efficient logistical and administrative arrangements for capacity development activities taking place onsite and online, such as events, workshops, trainings, webinars and online communities;
• Ensure that support is provided through her/his team to participants, trainers and consultants to facilitate their involvement before, during and after onsite and online learning events;
• Coordinate communications with external consultants and service providers to plan and support the delivery of training activities, advisory services and other capacity development projects;
• Independently research, compile and assess information, trends and materials for the implementation of new and innovative learning technologies, special training needs, and enhancement of existing processes;
• Guide UN Volunteers on the capacity development programmes of UNV.

2. Coordinate the delivery of youth workshops

• Support the preparation of annual needs assessments and compile global youth workshops calendar;
• Coordinate with UNV Regional Offices and Field Units to identify priority countries for youth workshops.
• Coordinate, through her/his team, the support to participants, trainers and consultants to facilitate their involvement before, during and after onsite and online learning events;
• Communicate with external consultants and service providers to plan and support the delivery of training activities, advisory services and other capacity development projects;
• Coordinate the preparation of briefing materials for participants and trainers;
• Coordinate the recruitment of external trainers and facilitators from a pre-approved pool of facilitators.

3. Management and administration 

• Prepare terms of reference, scope of work and business requirements documents for the team’s procurement activities;
• Prepare, carry out and compile evaluations of capacity development activities to produce statistics and reports;
• Forecast, monitor, and produce reports on the UNV’s learning and capacity development budgets and expenditures, process payments and invoices, and perform the corresponding functions in the ERP system;
• Advise the Chief of HRS on budgetary-related issues;
• Coordinate the team’s day-to-day operations, administration, communication and client service.

• Share innovative practices and knowledge in capacity development and learning within HRS and across UNV;
• Contribute to UNDP knowledge networks and communities of practice;
• Participate in UN-wide learning and capacity development networks, and exchange and share information with the learning and development teams in UN agencies and other relevant organizations.

Learn Continuously

• Go outside comfort zone, learn from others and support their learning

Adapt with Agility

• Adapt processes/approaches to new situations, involve others in change process

Act with Determination

• Able to persevere and deal with multiple sources of pressure simultaneously

Engage and Partner

• Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships

Enable Diversity and Inclusion

• Facilitate conversations to bridge differences, considers in decision making

People Management 

UNDP People Management Competencies can be found in the dedicated site.

Cross-Functional & Technical competencies 

• Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system

• Ability to animate individuals and groups, internally and externally, and to design and facilitate activities, to share and exchange knowledge, information, and ideas.
• Knowledge of tools and approaches to stimulate active participation, contribution and exchange

Digital Awareness and Literacy

• Ability to monitor new and emerging technologies, as well as understand their usage, potential, limitations, impact, and added value.
• Ability to rapidly and readily adopt and use new technologies in professional activities, and to empower others to use them as needed. Knowledge of the usage of digital technologies and emerging trends

L&D planning

• Ability to identify organizational learning priorities aligned with the business strategy using key stakeholder involvement to ensure appropriate learning and optimal return-on investment

Digital L&D

• Knowledge of digital learning methods and ability to design and develop digital learning programmes

• Only short-listed applicants will be contacted.
• The successful candidate will hold a UNDP letter of appointment.
• This post is for local recruitment only. It is open to citizens of the European Union (EU) member states or holders of residence and unlimited work permits for Germany. All travel, interview and relocation costs, if any, incurred to take up an appointment at the duty station in Bonn are at the expense of the applicant.