Job Summary: You will look after the design, development and maintenance of the deployed functionalities in the BMC platform, in line with industry best practices and regulations. You will report to the Head of Admin Suite Unit and will have regular contact with colleagues in other Directorates, notably with Enterprise Architecture, IT Security, Integration and other IT teams. You will also cooperate with counterparties in client directorates in the functional areas covered by the Transversal Solutions Unit and have frequent contact with external suppliers.

Responsibilities:

• Participate to new and existing initiatives delivering code, configuration and scripts related to BMC Digital Workplace Advanced, BMC Digital Workplace Catalog, BMC SmartIT, BMC SmartReporting, BMC Dashboards, BMC ITSM, Discovery and CMDB in close collaboration with the relevant internal and external stakeholders
• Take project management responsibilities and contribute to the preparation of documentation and reporting involved for delivering new or enhanced solutions
• Ensure continuous improvement of the application landscape implementing standardization and agile delivery model in line with the IT enterprise architecture guidelines and recommendations, best practises and operational and audit needs
• Manage and provide 2^nd level user support for end-users
• Liaise with the test manager to prepare and execute test scenarios, analyse test results on database impacts, errors or bugs, and usability
• Coordinate the IT application consultants to the highest standards, project discipline and accountability
• Participate in special initiatives that can go beyond the strict boundaries of own domain
• Remain up-to-date with the last trends in the IT market

Qualifications:

• University degree (minimum an equivalent to a Bachelor) preferably in Engineering, Information Technology or a related field.
• Minimum 3 years of relevant professional experience, including experience involving requirements analysis, software design, development, 2nd level support, implementation and maintenance of IT Service Management Applications (ITSM) such as ServiceNow, ideally with BMC/ Helix Digital Workplace Advanced, BMC Digital Workplace Catalog, BMC SmartIT, BMC SmartReporting, BMC Dashboards, BMC ITSM, Discovery and CMDB
• Alternatively, minimum 3 years of relevant professional experience with general programming language (C#, Java or Python), and willingness to specialize in BMC Helix platform
• Experience working with multicultural and international teams
• Good technical background in Object Oriented Design Programming (C#, Java), scripting languages (Unix shell, Python, PL-SQL) and DBMS Systems (Oracle and/or MSSQL and/or MySQL)
• Good knowledge of cloud principles
• Able to work with various counterparts and disciplines (HR, financial, operations etc), understand and translate their requirements into software solutions in line with their needs
• Excellent knowledge of English and/or French (**), with a good command of the other.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: 36