Position Title: Reporting and Information Management Officer (DTM)

Duty Station: Goma, Congo, Democratic Republic of the

Classification: Professional Staff, Grade P1

Type of Appointment: Special short-term graded, 6 months with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 11 December 2024

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following non-represented member states:

Antigua and Barbuda; Barbados; Comoros; Congo (the); Cook Islands; Guinea-Bissau; Holy See; Iceland; Kiribati; Lao People’s Democratic Republic (the); Madagascar; Marshall Islands; Micronesia (Federated States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Samoa; Sao Tome and Principe; Solomon Islands; Suriname; The Bahamas; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.

Context:

The Displacement Tracking Matrix (DTM) is IOM’s main operational tool for gathering and analyzing data to disseminate critical multi-level information on the mobility, vulnerabilities and needs of displaced and mobile populations. DTM enables decision-makers and stakeholders to provide these displaced populations with better, context-specific assistance.

Under the overall supervision of the DTM Programme Coordinator and the direct supervision of the Data Analyst, the Reporting and Information Management Officer (DTM) will assist with the production of DTM information products, and will be responsible for specific information management and tasks related to the timely production of DTM reports to present the results of the IOM’s DTM programmes in the Democratic Republic of the Congo.

Core Functions / Responsibilities:

1. Maintain and update organized databases and repositories of narrative reports of all information collected.
2. Under the close guidance of the DTM Programme Coordinator, and in close coordination with the Data Analyst, participate in the production of timely and accurate DTM reports and dashboards by researching and preparing preliminary analyses, and drafting segments and proposing edits of required materials in line with DTM standards. Assist with post-distribution monitoring.
3. Analyze methods for programme formulation and design, and the operational set up of DTM programme activities in field missions when relevant, and recommend possible improvements or changes.
4. Develop, in close coordination with the Data Analyst, specific templates capable of visualizing the DTM data. These templates should encompass graphics and maps that are easily comprehensible for both specialized and non-specialized audiences.
5. Share DTM findings with relevant clusters and working groups within the inter-agency in the country and adopt methodologies for improving the utilization of DTM products.
6. Assist in development of the project proposals by providing relevant information and updates on DTM deployed activities and results. Assist in compiling mid-term and final reports to donors.
7. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Business Administration, Economics, International Relations, Political Science, Communications, Information Management, Computer Science or a related field from an accredited academic institution; or,
• University degree in the above fields with two years of relevant professional experience.

Experience

• Experience in data collection, research, and report writing;
• Experience writing technical documents, translating/planning specifications to technical briefs for data capture/analysis, and compiling diverse datasets;
• Experience in using visualization tools such as lnDesign, Illustrator, PowerBi;
• Experience in Data Management and Analysis (software – SPSS and basic statistics);
• Experience working in the region is an advantage;
• Experience working in international organizations and the humanitarian community;
• Experience in relevant issues such as migration, displacement, and humanitarian assistance would be an asset; and,
• Prior experience with DTM a strong asset, prior experience with similar data collection systems a requirement.

Skills

• Ability to work under pressure while maintaining attention to detail;
• Knowledge of Microsoft applications, spreadsheets, and word processing;
• Good communication skills in written English; and,
• Good ability for teamwork.

Languages

IOM’s official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.

For this position, fluency in English and French is required (oral and written). Working knowledge of Kiswahili and/or other local languages is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.p df

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and background verification and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.