Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Finance System & Reporting Team provides support to Mercy Corps’ HQ and field operations in the areas of finance systems, integrations, and processes, reporting, and knowledge management. Our mission is to increase the level of knowledge and the availability of tools and resources to promote the highest possible standard of financial accountability, transparency, efficiency, and donor compliance. The team is responsible for leading and coordinating the implementation of Mercy Corps global financial accounting and reporting solutions and for supporting integration with a growing suite of applications.

This role will support the implementation of finance systems to improve business processes. The role will support the team in meeting its priorities to automate and improve existing processes and to continuously improve MC’s capacity to allocate donor resources. The Project Manager will liaise with multiple stakeholders with a broad range of technical knowledge and a variety of requirements, thus the ability to communicate effectively to a diverse audience will be essential.

• Liaise with internal stakeholders and external consultants to ensure selected systems are implemented in line with requirements and integrate effectively with other systems as required.

• Support the development of training curriculum for new/improved systems

• Document project implementation/system specifications as well as procedural/maintenance requirements

• Troubleshoot issues reported by users and coordinate resolution with other stakeholders.

• Other duties as assigned.

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

• Mercy Corps team members are expected to support all efforts towards accountability, specifically to our partners and to international standards guiding international relief and development work, while actively engaging partner communities as equal partners in the design, monitoring and evaluation of our field projects. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work

• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members

• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options

• Knowledgeable and experienced planner that can assist teams in refining requirements to achieve critical objectives

• Ability to manage multiple projects simultaneously

• Experience writing technical proposals and project documentation

• Familiarity with budgeting and workforce planning in a donor-funded organization

• Familiarity with not-for-profit GAAP and general not-for-profit compliance requirements. USG grant management experience a plus.

• 3 to 5 years progressive experience with use, design, implementation, and support of financial accounting and planning systems in a medium to large organization

• Experience working with IT to design and manage data/system integrations, data ETL processes, and reporting systems. Experience working with cloud solutions a plus.

• Excellent verbal and written communication, analytical, organizational, and prioritization skills

• Demonstrated proficiency writing technical business cases, functional requirements specifications, and process and procedure documentation

• Intermediate SQL experience is preferred

• Experience with reporting tools is a plus, especially PowerBI or Jet Reports

• Experience with Sylogist (Serenic) Navigator and Adaptive Planning preferred.

The Project Manager is a fully remote position based in the current Mercy Corps US/Europe location. Base location requires connectivity to enable remote work from home.

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.