Security Operations Center Assistant
-
Location:
-
Salary:$8,950 - $12,100 / YEAR
-
Job type:FULL_TIME
-
Posted:7 days ago
-
Category:Security and Safety
-
Deadline:26/12/2024
JOB DESCRIPTION
BACKGROUND
UNDP is committed to achieving workforce diversity in terms of gender, nationality, and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
ORGANIZATIONAL CONTEXT
A Security Operations Centre (SOC) is a cost-shared resource, established to support the safety and security of personnel, premises, assets and operations working for organizations of the United Nations Security Management System (UNSMS) in Guinea-Bissau. The SOC monitors, facilitates and coordinates the data and voice communications and applications using the Security Communications System (SCS) in both operational areas – Bissau and Regions except for Bissau. Additionally, responsibilities can include maintaining administrative data supporting security communications, such as aggregating contact data for UNSMS personnel, offices, vehicles, and emergency services.
POSITION PURPOSE
This position will be supporting key functions and operations of the United Nations. The role of a SOC Assistant can be challenging and unpredictable as they may be required to respond and assist callers in need of immediate assistance. They will have the responsibility to pass key information and instructions in a timely and calm manner to UNSMS personnel and others, as required. At times, the work will be fast paced and intense, but highly rewarding as the Assistants will be part of a response and support team which contributes to the work of the United Nations. The selected candidate will gain valuable experience and skills while working with people from a broad range of cultures and professional backgrounds.
Under the overall supervision of the most senior security professional6 in the operational area, the SOC Assistant is responsible for supporting the UNSMS with the daily operations of the SCS.
KEY DUTIES AND ACCOUNTABILITIES
| 1.) | |
| Example of Duties: |
On receipt of notifications of security and safety incidents, escalates these via the appropriate and defined channels for follow-up and support. |
| 2.) | |
| Example of Duties: |
Notifies the respective UNSMS organization or NGOs security focal points when their personnel are involved in a security or safety incident. |
| 3.) | |
| Example of Duties: |
Undertakes personnel headcount in accordance with instructions from the Designated Official /Area Security Coordinator /Senior Security Professional (as applicable), or an established SOP in a timely and accurate manner. |
| 4.) | |
| Example of Duties: |
Verifies the operational status of the SCS to ensure that personnel can use or access the SCS and that the SCS is functioning properly. Reports any anomalies to the appropriate authority for further action or guidance. |
| 5.) | |
| Example of Duties: | Administrative:
|
Perform other duties, as directed by the most senior security professional.
Supervisory/Managerial Responsibilities: None
REQUIREMENTS
| Education |
| Secondary Education is required. · University degree (bachelor’s) in Political Science, Military Studies, Security Management, Management, or a relevant field will be given due consideration, but it is not a requirement. · Applicable security, police and/or military training is desirable. |
| Experience, Knowledge, and Skills |
Other skills and requirements:
|
Expected Demonstration of Competencies
Core
| Achieve Results: | LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline |
| Think Innovatively: | LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements |
| Learn Continuously | LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback |
| Adapt with Agility | LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible |
| Act with Determination | LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident |
| Engage and Partner | LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships |
| Enable Diversity and Inclusion | LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination |
Cross-Functional & Technical competencies
| Thematic Area | Name | Definition |
| Business Management | Communication | Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience · Ability to manage communications internally and externally, through media, social media and other appropriate channels |
| Business Management | Customer Satisfaction/Client Management | Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs. · Provide inputs to the development of customer service strategy Look for ways to add value beyond clients’ immediate requests. · Ability to anticipate client’s upcoming needs and concerns. |
| Business Management | Operations Management | Ability to effectively plan, organize, and oversee the Organization beyond processes to convert its assets into the best results in the most efficient manner. · Knowledge of relevant concepts and mechanisms |
| Security Services | Security advice, planning and coordination | Ability to provide with authoritative advice and guidance on security management, plan and coordinate security activities |
| Security Services | Security information management | Analytical capabilities to process diverse security information and develop recommendations |
| Security Services | Security risk management | Ability to assess threats and risks, identify and oversee implementation of mitigation measures, including ability to design and test security plans |
| Security Services | Physical/premises security design, implementation, and management | Ability to conduct accurate premises assessments on UN facilities to ensure appropriate mitigation measures are in place. Ability to design, support the implementation and test physical security systems for UNDP premises |
KEYWORDS
Security risk management, Person centered security, Mainstreaming security, Crisis management and response, Physical security.
DISCLAIMER
Please (apply)/(complete the P11 form) in the language in which the vacancy is published.
Female candidacies are strongly encouraged.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Workforce diversity
UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence. We strongly encourage female candidacies.
Scam warning
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: No requirements
Related job
