Under the direct supervision of the Head of the Information Department, the incumbent is part of a team that is responsible for the timely and efficient provision of event management, protocol and communication services for the Court. S/he is responsible for providing logistical and administrative support to ensure the smooth running of the Information Department on a daily basis. S/he is the first point of contact with the outside world, comprised of the Diplomatic Corps, officials from other international organizations, non-governmental organizations, Dutch authorities, academic circles, legal professionals, media representatives and members of the public. 1. Administrative and Executive Support – Undertake the logistical, administrative and financial arrangements, to organize sittings, meetings, events, and workshops; Organize and attend sittings, meetings and events, prepare minutes and summaries; – Prepare and assemble briefing materials for the sittings, meetings, and other key events; – Organize and monitor the office filing system; – Follow up with the supervisor (Head of the Information Department) on deadlines and commitments. – Handle the department’s purchase requisitions and product deliveries in the ICJ’s ERP system. – Manage the Department’s calendar, and schedule of appointments and meetings; – Maintain roster of key external contacts; update electronic mailing lists; – Answer and screen calls and emails for the Department with tact and discretion; – Manage administrative files in the Department; research files, collect information and organize materials to meet the Department’s requirements; manages updates and further develops internal databases. 2. Protocol & Event Management – Organize and execute sittings and special events, coordinating with internal and external stakeholders to highlight and publicize key events, liaising with relevant ICJ departments/divisions, through collaborative and proactive relationships with counterparts and colleagues in partner offices; – Receive and greet high ranking officials/visitors; ensure protocol matters, receive and coordinate logistical arrangements related to visits. – Coordinate room reservations, prepare programs, arrange services, send out invitations, and, when necessary, supervise temporary staff assisting in those events. 3. Internal & Public Information – Facilitate the flow of information and communication between the Information Department and other Departments and Divisions within ICJ and external organisations (e.g. Corps Diplomatique; Government Departments; Universities); – Review, prioritize and route correspondence to and from the Information Department; take proactive follow-up action and keep the Head of Department informed; – Respond to and/or direct inquiries to appropriate units for timely action/response; – Prepare routine correspondence and interoffice circulars; review documents and reports to ensure spelling, punctuation and format are correct; – Maintain and organize up to date hard and electronic files for easy access and retrieval; ensure safekeeping of confidential materials; – Assist in the preparation and finalization of informal translations and information materials; provide guided tours as required. – Organize presentations about the Court’s activities and functions, and aide the Department in its public information work. – Manage requests for guided tours from inside and outside the organization, plan multiple presentations each year based on the Department’s schedule, identify speakers/presenters, and coordinate all necessary logistical arrangements (booking rooms, arranging technical equipment, etc.). 4. Other tasks – The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Information Department.