Program Director, Workforce

  • Salary:
    $117,000 - $221,000 / YEAR
  • Job type:
    FULL_TIME
  • Posted:
    11 hours ago
  • Category:
    Project Management
  • Deadline:
    05/01/2026

JOB DESCRIPTION

FHI 360 is a nonprofit organization that mobilizes research, resources, and relationships so that people everywhere can access the opportunities they need to lead full, healthy lives. Our staff of more than 2,000 experts work in over 50 countries around the world.

FHI 360’s National Institute for Work and Learning (NIWL) is improving lives in lasting ways by furthering work and learning outcomes for communities, systems, and individuals. We build bridges between work and learning by promoting shared goals and common understanding and expanding research-based strategies.

JOB SUMMARY

This position reports to NIWL’s Director of Learning & Workforce Development and will lead a multi-million-dollar workforce development portfolio, including an array of corporate-funded, Department of Labor, and Department of Justice projects. This leadership position will provide technical direction to workforce projects and oversee a team of 8-10 staff to ensure continued high performance, quality project delivery and responsiveness to donors and sponsors, partners, and government agencies. It will identify workforce trends, support business development and strategic growth with a focus on private sector and US federal/state government funding opportunities to position NIWL as a thought partner and expert in responding to the changing workforce development needs and expanding opportunities for populations in underinvested communities.

Responsibilities include but are not limited to:

Project Direction / Quality Assurance

  • Accountable for the overall quality and operational and financial success of the projects in the workforce portfolio, overseeing all management functions, including management/staffing, scopes of work, timeline, budget, and compliance with FHI 360 policies and procedures.

  • Provides leadership and technical direction to several existing Departments of Labor and Justice projects and new workforce projects, ensuring strategically coherent project direction, compliance with funder regulations, high-quality and timely deliverables, and well-managed growth.

  • Identifies areas for improved efficiency or effectiveness and develops process improvement initiatives including staff training to ensure compliance within prescribed parameters.

  • Grows the funding, relationships and partnerships to increase our workforce portfolio including career and technical education, apprenticeship, work-based learning opportunities, and justice workforce programming

  • Utilizes project management tools, such as Jira and salesforce, as a tool to capture and share information across teams.

  • Identifies trends for workforce development to remain current and position FHI 360 for federal, state, tribal, local, corporations, and foundation investments.

  • Coordinates with other members of the leadership and management team on appropriate management, compliance, and performance standards, as well as effective systems for budget management, knowledge management, research, and best practices associated with the projects.

  • Ensures the project teams collect, document, and disseminate lessons learned and best practices, incorporating these into new project designs.

  • Forges and maintains solid cooperation with partner organizations through regular communication, joint decision-making, and sustainability of efforts.

  • Leads workforce development thought leadership events and development of external publications and white papers.

  • Leads project implementation with quality and communications expectations with team members to meet project goals.

Technical Leadership

  • Ensures technical deliverables are consistent with best practices in the industry / subject and meet client / funder contractual obligations.

  • Provides strategic leadership and technical direction within the workforce development portfolio, including knowledge of key workforce strategies, such as apprenticeships, pre-apprenticeships, credentialling/certifications, policy, and justice/reentry projects.

  • Guides the development and continual refinement of frameworks, tools and resources, monitoring and learning approaches, and advocacy actions.

  • Starts new workforce projects and trains staff on program design and implementation of said project.

  • Recommends solutions to management on strategy, operational, and business decisions.

  • Develops a sound understanding of the portfolio and can professionally represent FHI 360 and NIWL to implementing partners, the government, and create new business.

  • Contributes to NIWL’s achievement of overall strategic goals.

Staff Development

  • Creates a supervisory environment focused on the achievement of team and individual results that emphasizes the importance of learning, productivity, accountability, and openness.

  • Facilitates performance management and professional development of direct reports by providing ongoing feedback, coaching, and challenging learning assignments and opportunities, supporting staff success and professional growth at FHI 360.

  • Creates a climate in which people want to do their best.

Business Development

  • Leads business development efforts to maintain and grow the workforce development portfolio.

  • Leads the proposal design and development efforts for sustainable NIWL growth, proactively identifying opportunities for new programming initiatives and increasing the funder base.

  • Performs other duties as assigned.

Collaboration & Communication

  • Builds and maintains positive working relationships with funders, partners and across FHI 360 / NIWL staff.

  • Supports leadership, senior staff, project directors/managers and technical officers in coordination, management, and implementation of projects.

  • Maintains strong working relationships and consistent communication in a matrixed project environment with internal and external colleagues and program partners.

  • Partners with organizational leads to identify opportunities to collaborate and integrate resources, services, and other assets into existing and new programming.

  • Increases the visibility of projects within FHI 360, and among project stakeholders and external parties, where feasible and advisable.

  • Fosters a culture of innovation, problem-solving, respect, openness, and learning within and between teams and among project stakeholders.

EDUCATION

  • Master’s Degree or its International Equivalent in Civil Society, Communication and Social Marketing, Economic Development, Education, the Environment, Gender, Health, Nutrition, Public Affairs / Policy Studies, Research, Technology, Youth Development, or a Related Fields.

MINIMUM QUALIFICATIONS

  • 10+ years of relevant experience required 15+ preferred with project management principles and practices (including 8 years of demonstrated department-level leadership, strong business acumen, or supervisory experience).

  • Experience working in a non-governmental organization (NGO) and in an intermediary function.

  • Knowledge of building the capacity of organizations.

  • Proven ability to manage effective teams.

  • Demonstrated experience in leading and managing complex projects that are strategic in nature and national/international in scope.

  • Demonstrated experience in securing and implementing US workforce development projects including design, management and implementation.

  • Knowledge of business development processes for government, foundations, and the private sector.

  • Experience working with individuals involved with the justice system or other underrepresented groups a plus.

The expected US Based hiring salary range for this role is listed below. Candidates FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.

Base salary is only one component of our offer. FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.

US Based Hiring Salary Range: USD 120,000 – 160,000 annually

International hiring ranges will differ based on location”

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email [email protected].

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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