Job Summary

Under the overall supervision of the Resources Management Officer (RMO) in IOM Mission in the
Netherlands, and in collaboration with the relevant units at the Administrative Centres, the Human
Resources Assistant will be responsible for supporting the Human Resources functions in the office in
the Hague.

Key Responsibilities

1. Support recruitment processes in the office by coordinating the publication of Vacancy
   Notice/Special Vacancy Notice, receiving and sorting applications, arranging interviews and
   tests, preparing all the required documentation and materials, sending communications to
   candidates, contacting previous employers for reference checks and any other related activity
   as assigned.
2. Carry-out pre-employment activities such as preparation of Entry on Duty (EOD)
   documentation and collection of supporting documentation, coordination of EOD medical
   exams, follow-up with Medical Services on medical clearances, coordination of orientation
   sessions, arrangement for security briefing and medical examinations, inclusion in insurance
   plans as appropriate, creation of personal file, etc.
3. Perform assigned role(s) in the organizational HR system, paying special attention to data
   consistency and accuracy; input and maintain data based on approvals and supporting
   documentation; monitor and follow up on contractual situation and entitlements and
   generate reports and other HR-related documentation.
4. Perform the role of Timekeeper; maintain, update and reconcile leave quotas based on
   supporting documentation; generate and edit leave-related reports; respond to general
   questions concerning leave administration; guide staff on request and approval procedure in
   the system.
5. Support separation, classification, reclassification and promotion processes by collecting
   necessary documentation, drafting forms, making basic calculations, obtaining approvals and
   coordinating with relevant units in the Regional Office and Administrative Centers.
6. Update and maintain electronic and physical archiving systems in the unit including personnel
   files with all supporting documentation, recruitment files, Human Resources policies,
   regulations, guidelines and manuals, internal controls, etc.
7. Draft certificates of employment, notices, letters, reports, presentations, graphs, etc.; update
   the organizational chart and support timely submission of documents.
9. Support the organization of meetings, training activities and other Human Resources events
   by carrying out logistical activities such as arranging meeting facilities, equipment, materials,
   preparation of correspondence and drafting and assembling of documents.
10. Respond to general inquiries regarding Human Resources policies, instructions and
    procedures.
11. Perform other related duties as assigned.

Required Qualifications

Education

• High School diploma with four years of relevant experience; or,
• Bachelor’s degree in Human Resources, Business Administration, Psychology or related field with
  two years of relevant professional experience

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint, E-mail, Outlook; previous experience in SAP is a distinct advantage;
• Attention to detail, ability to organize paperwork in a methodical way;
• Discreet, details and clients-oriented, patient and willingness to learn new things; and,
• Prior work experience with international humanitarian organizations, non-government or
  government institutions/organization in a multi-cultural setting is an advantage.

Skills

• Strong organizational, coordination, communication and conflict resolution skills
• Understanding of HR policies, rules, and procedures, including recruitment and staff
  administration
• Computer literacy, including proficiency in MS Office applications.
• Knowledge of internal IOM systems and procedures, such as Oracle will be an advantage

Languages

• Fluency in Dutch and English is required

IOM’s official languages are English, French and Spanish.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators (Level 1)

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
2. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
3. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
4. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
5. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
6. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
7. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies