Administrative Assistant for VITA program

  • Salary:
  • Job type:
  • Posted:
    3 weeks ago
  • Category:
  • Deadline:
    December 22, 2022


Requisition ID: req35132

Job Title: Administrative Assistant for VITA program

Sector: Administrative/General Office

Employment Category: Volunteer

Employment Type: Part-Time

Compensation: USD 0.00 – 0.00 Hourly

Location: Denver, CO USA

Job Description

Time Commitment:
Minimum three months.
4 months:  January through April
4-10 hours per week
Monday – Friday during business hours with occasional evening and weekend phone coverage as necessary to support communication throughout the tax filing season

Answer and respond to client phone calls and texts about VITA.
Reach out to clients with tax appointment information.
Monitor the VITA email inbox and respond to inquiries and messages.
Help with the collection of client communication data.
Outreach in the immigrant, refugee communities, low income community of Denver Metro to share out information on free remote tax preparation.
Provide assistance in scanning and uploading necessary tax documents

Skills & Qualifications:
The most effective VITA Administrative Volunteer will have:
Good communication and computer skills.
Reliable internet and cell service.
Commitment to keeping client information confidential and secure .
The ability to work efficiently and independently.
An interest in supporting refugees.
Ability to explain and simplify complex information and systems for diverse populations with limited English language or illiterate in their own language.
High level of comfort and effectiveness in working with multi-cultural and multi-disciplinary teams.
Strong commitment to economic empowerment of low-income and underserved populations.
Excellent customer service skills, including experience working with a diverse client base.

In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of full vaccination against COVID-19 to be considered for this position.