Standard Job Description
Associate Protection Cluster Coordination Officer Organizational Setting and Work Relationships In complex humanitarian emergencies and natural disasters where UNHCR is designated as the Protection Cluster Lead Agency under the Cluster Approach, UNHCR performs a dedicated coordination, strategy development and advocacy function through the positions of P5/P4 Protection Cluster Coordination Officer and the supporting positions of P3 Protection Cluster Coordination Officer and/or P2 Associate Protection Cluster Coordination Officer. These latter P2 level positions normally report directly to the P5/P4 Protection Cluster Coordination Officer. The UNHCR Representative has final accountability for the performance of UNHCR as Cluster Lead Agency. The Associate Protection Cluster Coordination Officer supports UNHCR to work within the framework of the Inter-Agency Standing Committee (IASC) and the Cluster Approach. The position reinforces UNHCR Protection Cluster Lead Agency functions by providing support to the role of Cluster Coordinator in ensuring UNHCR¿s leadership within a diverse protection community. The Associate Protection Cluster Coordination Officer is expected to facilitate the work of the Protection Cluster through the provision of support in analysis, organization and reporting. This includes the provision of active support, as applicable, to sub-clusters or working groups of the Cluster which may be coordinated by other Agencies. As a result, the incumbent supports an inter-agency team in an environment that requires high standards of accountability, facilitation, negotiation and conflict resolution skills, in which respect the principles of partnership and collaboration are essential. The Associate Protection Cluster Coordination Officer supports the Protection Cluster Coordinator in Inter-Cluster Coordination mechanisms, for advocacy and facilitation of protection mainstreaming and cross-cutting issues of age, gender and diversity in the humanitarian response and early recovery activities. The Associate Protection Cluster Coordination Officer works closely with multi-functional Protection Cluster Support staff in the areas of data and information management, needs assessment, profiling, registration, reporting and advocacy. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties – Support the Protection Cluster to ensure that protection informs and shapes the overall humanitarian response and that the protection response is integrated into the Humanitarian Country Team¿s common humanitarian action plan. – Organize and facilitate meetings in line with the Principles of Partnership, ensuring that cluster meetings are consultative and results-oriented. – Facilitate coordination with government counterparts and other relevant authorities – Facilitate the coordination and conduct of Protection Cluster or Inter-Cluster level protection needs assessments, including participatory assessments of affected populations. – Provide inputs to development of common funding criteria, resource mobilisation and prioritization within the Protection Cluster for inclusion in Consolidated Appeals and pooled funds processes. – Assist in the delivery of protection training activities for Protection Cluster members, other local partners, and relevant authorities. – Coordinate initiatives to build the protection capacity of the national and local government, partners and civil society. – Through Cluster-wide consultative processes, provide input into the development of global protection policy and standards led by the Global Protection Cluster. – Support reporting and information sharing within the Protection Cluster and at the inter-cluster level. – Support and facilitate the Protection Cluster information management strategy and mechanisms. – Ensure that the Protection Cluster produces regular updates and briefing notes on the protection concerns in the affected population, response activities, challenges and recommendations. – Help foster a consistent interpretation and application of international law and related UNHCR and IASC legal standards and protection policies. – Promote the Protection Cluster¿s adherence to international human rights instruments, the Guiding Principles on Internal Displacement as well as other relevant international and regional instruments; in cooperation with the Humanitarian Country Team support local interventions when violations of international protection standards and principles occur. – Promote and help strengthen national legislation relevant to internal displacement and durable solutions. – Draft reports and prepare advocacy statements on behalf of the Protection Cluster – for clearance by Senior management. – Organise and facilitate cluster meetings, work and cooperate with focal points sub-groups/working groups and ad hoc/task-related bodies for specific issues. – Facilitate negotiation with the Humanitarian Coordinator/Resident Coordinator, the Humanitarian Country Team and cluster members on the prioritization and inclusion of project proposals and common funding criteria for inclusion in inter-agency funding appeals. – Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For P2/NOB – 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree Field(s) of Education Law; International Law; Political Sciences; or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses HCR Coordination Lrng Prog; Tri-Cluster Knowl/Coord Skills; HCR Protection Learning Prg; Prot in NaturalDisaster Situat; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Good knowledge of International Refugee and Human Rights Law. Desirable Not specified. Functional Skills LE-Human Rights Law; LE-International Refugee Law; (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
Required languages (expected Overall ability is at least B2 level):
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The security and protection situation is deteriorating in many parts of DRC since the beginning of 2022, mainly in the provinces of Ituri, North Kivu, South Kivu and northern parts of Tanganyika.
As of 31 July 2022, the Democratic Republic of Congo (DRC) hosts 515,066 refugees in the country, including 209, 916 Rwandan; 206,932 CAR; 40,798 Burundian; 56, 291 South Sudanese and 633 from Republic of Congo. The number of internally displaced persons (IDPs) in DRC is currently estimated at around 5.3 million, located mainly in the provinces of Ituri, Nord Kivu, South Kivu, Maniema, Tanganyika, Kasai. More recently, the Provinces of Kwilu and Mai-Ndombe were also impacted by forced displacement. As Protection Cluster lead, UNHCR continues to play a key role supporting the DRC Government in providing protection services and implementing a durable solutions strategy in order to help end the cycles of protracted displacement in the country.
As of today, the operation manages 16 field offices (1 Branch Office, 5 Sub Offices, 08 Field Offices and 2 Field Unit Offices) and has a field presence in the provinces of Tanganyika, Kasai, Ubangi, Kivu (north and south) and Haut Uele/Bunia.
The incumbent will work under the direct supervision of the Senior Protection Cluster Coordination Officer (P4). S/he is expected to facilitate the work of the Protection Cluster through the provision of support in analysis, organization and reporting of cluster activities and initiatives at the national level. This includes the provision of active support, as applicable, to sub-clusters or working groups of the Cluster which may be led by other Agencies/Organizations. As a result, the incumbent supports an inter-agency team in an environment that requires high standards of accountability, facilitation, negotiation, and conflict resolution skills, in which respect of the principles of partnership and collaboration are essential.
Excellent working knowledge in French and English is required as more and more reports, internal as well as external, are requested in English. Kinshasa is considered family duty station effective 1 January 2015, despite the fact that most facilities and amenities are still basic.
In addition to French, there are four major spoken languages in DRC, namely Lingala, Kikongo, Tshiluba and Swahili.
Living and Working Conditions:
DRC is the third largest country in Africa, and as a result is quite diverse. Living conditions therefore vary between UNHCR duty stations, with all usual amenities present in the capital Kinshasa, but only very basic conditions in remote duty stations in the provinces, where, for instance, there may be no guarantee of public power supply nor running water. Accommodation remains expensive in Kinshasa. There are several Supermarkets in town, but consumer items are generally very expensive (as everything is imported). For food, local markets offer a much cheaper alternative. UN international personnel are only allowed to reside within an established Residential Security Perimeter.
The unit of currency is the Congolese Franc. The US dollar is the other preferred currency. It may be impossible to exchange traveler’s checks away from the capital city. Credit cards are usually accepted in major hotels and some supermarkets in Kinshasa. In larger towns and cities (e.g. Kinshasa, Goma, Bukavu, Kisangani), it is recommended to open US Dollar bank accounts, while in other places, banks may be absent (including ATMs) and payments will be processed in cash.
In addition to French, there are four major spoken languages in DRC, namely Lingala, Kikongo, Tshiluba and Swahili. Kinshasa is currently a security level 3 duty station.
The security situation in Kinshasa is relatively calm. The security related threats staff may face in Kinshasa are mainly from crime and civil unrest. Criminality is prevalent in Kinshasa, including Gombe commune in the city centre. Criminality activities include street and house robbery, vehicle- related crimes such as break-ins and carjacking. UN personnel are not specifically targeted, but criminals focus attacks on those perceived to have money and valuables. Identified crime actors are street children locally called “Shegués”, organized gangs and unemployed youth called
“Kulunas”, and sometimes uncontrolled elements of the national security forces. Of special concern are armed robberies committed by criminals posing as policemen who target foreigners walking alone. These criminals present what looks like a legitimate ID card of the security forces, get the victim inside a vehicle and rob them of valuables before letting them go.
UN personnel must also be aware of the danger from driving in Kinshasa. Road traffic accidents are the most common security incident for the UN in Kinshasa.
CL-Protection Cluster Coordination, IM-Internally Displaced Persons (IDP) Profiling, MG-Coordination, PR-Assessment of IDPs Status, Rights, Obligation, PR-Coordination in Forced Displacement situations, PR-Country Operations applying the Cluster Approach
BA: International Law (Required), BA: Law (Required), BA: Political Science (Required)
Coordination Skills Workshop – Other, HCR Protection Learning Program – UNHCR, Protection in Natural Disaster Situation – Other, Tri_Cluster Knowledge/Coord Skills – Other
Annual Budget OL in Operation/Office, Number of Persons of Concern Served, Number of Workforce in Operation/Work Setting, Working with Persons of Concern: Asylum Seekers, Working with Persons of Concern: Internally Displaced Persons, Working with Persons of Concern: Others of Concern, Working with Persons of Concern: Refugees, Working with Persons of Concern: Returned IDPs, Working with Persons of Concern: Returned Refugees, Working with Persons of Concern: StatelessCompetencies
Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Organizational awareness, Political awareness, Stakeholder management, Teamwork & collaboration
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Bi-annual Compendium 2022 Part B – November 2022
This position doesn’t require a functional clearance