Associate Registration and Identity Management Officer

  • Location:
  • Salary:
  • Job type:
  • Posted:
    2 weeks ago
  • Category:
    Information and Telecommunication Technology, Legal Affairs
  • Deadline:
    November 28, 2022



Standard Job Description

Associate Registration and Identity Management Officer Organizational Setting and Work Relationships The UNHCR Data Transformation Strategy 2020-2025 envisions that by 2025 UNHCR becomes a trusted leader on data and information related to refugees and other persons of concern (POC), thereby enabling actions to protect and to empower them. The Strategy invests in four complementary priority areas: data management and governance; information systems; capacities and skill development; and culture for evidence-informed decision-making. The Data Transformation Strategy also includes UNHCR¿s forward learning action plan on digital identity and the importance of strengthening a trusted and secure digital platform to facilitate protection and solutions, assistance delivery and the inclusion of POCs in State systems and their increased access to services. The Associate Registration and Identity Management Officer (ARIMO) will function under the direct supervision of a Senior Registration or Protection staff in the Section, Bureau or Country Operation. The incumbent supports the management of UNHCR¿s registration and identity management-related activities in the region/ country. S/he may receive functional guidance from the Data Service, Headquarters. The incumbent assists in the implementation of identity management including registration/enrolment-related activities. S/he will support the operationalization of registration, identity management and digital identity strategies such as the inclusion of refugees and asylum-seekers into host States¿ population registers and digital identity systems and the registration of birth, marriages, deaths and other vital events of forcibly displaced persons in the host Government¿s civil registry. The incumbent will also ensure that identity management practices are actively leveraged to support all UNHCR activities, including identification of specific needs, targeting and delivery of assistance, support to protection intervention, fraud mitigation and response, data protection, case management and conduct of durable solution processes. The incumbent will also support digital identity activities (standard setting, pilots, projects or programmes) with the aim of increasing the trust in the identity credentials of POCs to increase access to humanitarian assistance, protection, solutions and public and private sector services (including connectivity and financial services) while ensuring the appropriate protection of their privacy and personal data. The position will also contribute to ensuring that there is reliable data and analysis relating to POCs¿ registration, identity management and digital identification at global, regional and country levels (as appropriate) including for strategy development and monitoring and evaluation. The ARIMO supports field operations with alignment of registration, identity management, digital identity and case management standard operating procedures to global refugee registration and identity management system applications. When posted to a country operation, the incumbent coordinates registration operations in the Field under the technical guidance of Registration and Digital Identity staff in Bureaux and the Global Data Service in order to promote regional and global consistency in registration, identity management and digital identity. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties – Assist in the implementation of registration, enrolment and digital identity strategies, for populations of concern in compliance with global and regional protection and inclusion objectives and priorities, ensuring that relevant standards are met, and appropriate methodologies and technologies are implemented. – Provide technical support to staff on planned registration and digital identity management activities. – Contribute to the development and dissemination of operational guidance, instructions and capacity-development initiatives, in accordance with policy and guidance disseminated by the Global Data Service in Headquarters. – Design appropriate procedures and systems for assurance of quality registration data and conduct regular data quality and audit checks to monitor the accuracy of data collected, as well as a tool for identification and prevention of fraud. – Provide post-deployment support and maintenance of the UNHCR refugee systems applications as required. – Assist the country team to establish and strengthen internal digital identity, registration and identity management capacity and/or that of government counterparts to manage registration and maintain population data. – Liaise with Digital Identity and Registration Section of the Global Data Service as necessary to facilitate registration and identity management activities in the region/ country. – Advocate with and support government authorities to establish and strengthen fair and efficient registration and digital identification procedures and systems and that POCs¿ identity documents or credentials are recognised for the purposes of accessing humanitarian, public and private sector services. – Establish linkages with key partners to implement appropriate case and data management approaches for efficient, accountable and standardized targeting and delivery of assistance and other programming and protection needs. – Support the operationalization and negotiation with government and UN partners related to interoperability of external digital identification systems with UNHCR refugee registration and identity management systems. – Liaise and actively engage with government, humanitarian and development actors, and the private sector to promote the inclusion of refugees and asylum-seekers into host States¿ population registers and digital identity systems and the registration of birth, marriages, deaths and other vital events of forcibly displaced persons in the host Government¿s civil registry. – Support the collection of reliable data and the availability of effective analysis relating to POCs¿ registration, identity management and digital identification at global, regional and country levels (as appropriate) including for the purposes of strategy development and monitoring and evaluation. – Monitor, document and report on registration and identity management activities at the regional/ country level, and report on the impact of support interventions to the management of operations. – Perform other related duties as required. Minimum Qualifications Years of Experience / Degree Level For P2/NOB – 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree Field(s) of Education Law; Development Social Sciences; Information Technology, with focus on Database Development, Data Management and Analysis; Demography; Geography; Political Science; Business Administration; Humanities; Statistics; or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses Certification Programme ¿ International Protection (CP-IP) HCR protection Learning Programme Training on Emergency Registration Operations Data Management Learning Program (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential: Understanding of the principles and concepts of international protection and UNHCR, including UNHCR¿s registration and identity management guidance and the Policy and Guidance on the Protection of Personal Data of Persons of Concern. Desirable: Technical expertise in registration, digital identity or biometric management systems. Experience with UNHCR¿s PRIMES applications. Familiarity with planning, programming, strategic planning, project development, budgeting and resource mobilization. Understanding of civil registration, national identity management or digital identification systems (including population registries) and digital identity technical standards. Demonstrated knowledge of UNHCR and interagency policies, standards, programmes and operations. Experience of devising data collection and analysis. Experience working with partners, including host and donor Governments, humanitarian and development partners. Functional Skills DM-Data Management RG-Civil Registration data collection/processing PR-Individual Case Management PR-Protection-related guidelines, standards and indicators DM-Data collection methodologies (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. 

Desired Candidate Profile

Prior work experience in Cox’s Bazar/Bangladesh and knowledge about the caseload (Rohingya refugees) are considered as a distinct advantage. 

Required languages (expected Overall ability is at least B2 level):



Desired languages



Operational context

Occupational Safety and Health Considerations:


Nature of Position:

UNHCR Bangladesh is in transition phase of moving from an emergency to a more stable operation. As of 30 September 2022, approximately 945,953 Rohingya refugees reside in 33 camps in Ukhiya and Teknaf Upazilas of Cox’s Bazar District and Bhasan Char, an island in the Bay of Bengal. The population includes 36,843 Rohingya refugees who arrived in the early 1990s, and along with their children born in Bangladesh and are formally recognized as refugees by the host Government. The vast majority of the Rohingya who have been registered since 2017 are not recognized as refugees by the Government but are instead referred to as ‘Forcibly Displaced Myanmar Nationals’.

Durable solutions for Rohingya refugees remain elusive. UNHCR is working closely with the governments to find solutions to the crisis that are necessary to meet the needs of Rohingya refugees and alleviate some pressure on the Government and host communities of Bangladesh. UNHCR is in discussion with the Government of Bangladesh to resume resettlement program. Resettlement countries have shown interest to resettle Rohingya refugees out of Bangladesh. As a priority, UNHCR plans to scale up resettlement processing in close coordination with the host Government and by putting in place a robust system for large scale resettlement processing including but not limited to standard operating procedures, fair and transparent identification mechanisms, anti-fraud measures, and communicating with the refugees.


The incumbent reports to the Registration and Identity management Officer in the Registration Unit. The incumbent manages and oversees the verification activities carried out for the refugees eligible for Group resettlement, ensure quality control, litigation, and coordination with the Government of Bangladesh. The applicant should have demonstrated strong managerial and technical skills for monitoring the efficiency and quality of registration processes and maintaining integrity of the operation. The incumbent will work closely with Government as this is a joint verification exercise. The applicant should have strong interpersonal, negotiation, and communication skills.


Living and Working Conditions:



Additional Qualifications





BA: Information Technology (Required), BA: International Relations (Required), BA: Law (Required), BA: Social Science (Required) 


Emergency Registration – Other, HCR Operational Data Management Learning Program – UNHCR, HCR Protection Learning Program – UNHCR, International Protection – Other 

Work Experience


Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Organizational awareness, Planning & organizing, Teamwork & collaboration, Technological awareness

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Resettlement Scale-Up Exercise 2 – November 2022 





Functional clearance

This position requires Functional Clearance