Child Protection Officer

  • Location:
  • Salary:
  • Job type:
  • Posted:
    7 days ago
  • Category:
    Human Rights
  • Deadline:
    December 23, 2022


Requisition ID: req35200

Job Title: Child Protection Officer

Sector: Child Protection

Employment Category: Regular

Employment Type: Full-Time

Open to Expatriates: No

Location: Al-Hassaka, Syria

Job Description


Background/IRC Summary:  

The Syria crisis is often described as the worst humanitarian catastrophe since the end of the Cold War. Today, 13.4 million people in Syria – more than half of the country’s population – need humanitarian assistance with needs increasingly being exacerbated by economic decline. Of these, 6.8 million are refugees and asylum-seekers who have fled the country. This is no short-term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes, and infrastructure will take years to repair.

IRC is offering a robust humanitarian response to the Syria crisis a rapidly expanding portfolio, supported by more than 1000+ staff in Syria Country Program. IRC is undertaking programs in Syria and the neighboring countries of Turkey, Iraq, Lebanon, and Jordan in the fields of health, child protection, early childhood development, education, women’s protection and empowerment, non-food items and food distribution, cash assistance, water and sanitation, protection and rule of law, and livelihood programming. Our work in these challenging settings gives rise to some of the most pressing issues facing contemporary humanitarian action, including questions of access, security, funding, and coordination.

Job Overview/Summary:

As part of Syria response, the IRC is employing psychosocial and life skills services to vulnerable children, adolescents, and caregivers in the community through Safe Healing and Learning approaches, Youth Development and resilience building, and caregiver engagement approaches. The Child Protection officer will support the establishment of Safe Healing and Learning Spaces, monitor the implementation of activities in the spaces. At field level coordinate with other IRC sectors and actors in the delivery of psychosocial support programming ensuring inclusion in program activities. Oversee the SHLS facility, build capacity and support the child Protection assistant, ,and SHLS facilitators in service delivery and activity implementation.


Technical Quality

  • Provide daily guidance on SHLS and Adolescent activities to the SHLS and Adolescent Facilitators in accordance with the standard tools and procedures.
  • Ensure weekly support supervision visits for each SHLS and structured observations of SHLS and Facilitators, and document through reports.
  • Ensure that records of children and Facilitator attendance are accurately recorded, reported, and stored.
  • Ensure regular interaction and feedback with community and committee members.
  • Ensure proper documentation of pre/post tests for Facilitators in assigned SHLS.
  • Ensure regular communication with the manager/coordinator for updates on achievements and challenges.
  • Ensure program quality and planning on activities in coordination with the Child Protection Manager.
  • Work with Facilitators to set schedules for daily/weekly activities for children.
  • Organize community information sessions, meetings, and open days.
  • In coordination with CRM manage the suggestion box, report back to community and share comments with the IRC.

Staff Supervision & Development

  • Directly supervises child Protection assistants and SHLS and Adolescent Facilitators.
  • Maintains open and professional relations with team members, promoting a strong team spirit and providing oversight and mentorship to enable staff to optimally perform in their positions.
  • Ensure timely completion and submission of monthly timesheets, probation reviews and annual performance reviews.
  • Assist with the recruitment of Facilitators in coordination with community representatives and the CP Manager.
  • Ensure support and ongoing capacity-building opportunities for Facilitators on technical skills.
  • Ensure SHLS is cleaned in between sessions and prepare material for each session.
  • Ensure all staff are trained in code of conduct and safeguarding among other policies.

Grant Planning & Implementation

  • Supports implementation and adherence to grant work plans, spending plans and monitoring and evaluation plans.
  • Lead in identifying and submitting material needs for SHLS or SAFE programming.

Grant Monitoring & Reporting

  • Support regular field monitoring and modifications as the need arises.
  • Provide weekly and staff activity reports.
  • Take lead in monitoring all PSS-related indicators 

Coordination & Representation

  • Actively develop and maintain effective working relationships with child protection actors in the field, including government actors, UN agencies, international and local NGOs, and other relevant actors.
  • Regularly attends coordination meetings on site.

Program Development

  • Contributes to the development of the CP program`s strategic direction for responding to children harmed and at risk of being harmed.
  • Contribute to the development of proposal activities.
  • Coordinate with other IRC sectors` staff (e.g., WPE, Protection, Health, and Livelihoods) at field level.


  • Consistently and proactively monitor/assess the safety and security of field teams; promptly report concerns or incidents to IRC management and liaise with community leaders and other external parties as required to maintain/enhance the security environment for IRC programs.
  • Other duties as assigned by the supervisor to enable and develop IRC programs.

Staff Performance Management, Learning & Development

  • Hire, supervise, and build the capacity of team members in relevant technical and management competencies.
  • Develop and implement remote management capacity building approaches to build the strengths the teams in Syria.
  • Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
  • Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
  • Approve and manage time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews.
  • Hold high-quality meetings with each direct report on a regular and predictable basis, minimally monthly.
  • Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team, and providing guidance on career paths.
  • As required, identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.
  • Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
  • Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
  • Look for opportunities to support staff in their career growth, where appropriate. As part of succession plan and nationalization goals, identify, train, and develop capability and capacity of national staff to successfully transition role and responsibilities, by the end of assignment




  • A university degree, preferably in social sciences, psychology, or education.
  • Approximately 2-4 years of progressively responsible professional experience of protection and psychosocial support programming.
  • Previous experience in an emergency or conflict-afflicted setting is required.
  • Demonstrated Skills and Competencies:
  • A commitment to IRC’s mission, vision, values, and IRC Way – Professional Code of Conduct.
  • Credible written, presentation and verbal communication skills; ability to convey information effectively and solid experience providing training and staff development
  • Validated sense of professional discretion, integrity, and ability to handle complex situations diplomatically and to effective resolution.
  • Excellent management and interpersonal skills and a solid ability to promote harmonious/cohesive teamwork, in a cross-cultural context.
  • Validated ability to plan long-term, organize priorities and work under administrative and programmatic pressures with detail orientation and professional patience.
  • Highly collaborative and resourceful; ability to establish positive working relationships with senior level management and all other partners to maximize cooperation and productivity.
  • Curiosity, a desire to continually learn and develop and a sense of humor is a must.
  • Analytical ability in creating effective solutions to complex matters while adhering to labor laws and internal policies.


Fluency in written Arabic is required. Good Level of spoken and written English skills while. Kurdish will be an added advantage.

The position will rove across all camps in Hassakeh governorate: Washokani, Al Hol, Areesha, Serekaniye and Roj Camps.

Key Working Relationships:

Position Reports to:  Child Protection Manager
Position directly supervises: 
Child Protection Assistant and Facilitators

Indirect Reporting (If applicable):
Key Internal Contacts: 
All program and operation sectors

Key External Contacts: MHPSS working group, all Child Protection, and non-Child Protection actors in the area of operation

Professional Standards: IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, IRC operates and carries out policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Respect at Work Fiscal Integrity, and Anti-Retaliation.

Returning National Candidates: We strongly encourage national or returning national candidates to apply for this position. If you are a citizen of the Country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Middle East Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply. IRC strives to attract, motivate and retain qualified national staff in our programs.

Accountability to Clients: IRC staff must adhere to the commitment of contributing to the sustainability and development of its (CR) Client Responsiveness Mechanisms, preserving the culture of prioritizing the needs of our clients and affected communities by systematically listening to their perspectives and using their feedback to make programmatic decisions and give them greater influence over program design and delivery.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Diversity and Inclusion: at IRC MENA, we are passionate about creating an inclusive workplace that promotes and values diversity. Organizations that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, nationality, and perspective are validated to be better organizations. More importantly, creating a safe workspace environment where everyone, from any background, can do their best is the right thing to do. So, bring your whole self to work.

IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. In keeping with our core values of Integrity, Service, Accountability and Equality, IRC strives to maintain a work environment built on mutual respect in which all individuals treat each other professionally, and free of bias, prejudice, and harassment. IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of IRC Persons in any work setting. All IRC staff, wherever they are located, are accountable for creating an environment free of discrimination, harassment, bullying, and retaliation.