Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Department Summary
Mercy Corps began working in Myanmar in 2008 to help communities recover from Cyclone Nargis. Our goal is to enable communities to determine their future through food and water security, inclusive and equitable access to economic opportunity, climate change resilience, and equal rights leading to peace and prosperity. We approach our work through a resilience lens, to ensure households and communities can manage the shocks and stresses that threaten these outcomes. MC’s vision is to support communities – and the most marginalized within them – to emerge from crisis and build towards a more inclusive, resilient future.
The Position (General Position Summary)
The Senior Advisor – Accountability and Inclusion plays a critical role in Mercy Corps Myanmar (MCM) by providing leadership and strategy in Program Quality and Accountability, with a focus on
a) Community Accountability Reporting Mechanisms (CARM)/AAP framework;
b) Safeguarding (SG);
c) Gender Equality and Social Inclusion (GESI) and
The role provides essential advice to the Director of Programs, the Country Director and the country Senior Management Team (SMT) whilst supporting program teams in the design and implementation of CARM, SG, GESI and Localization approaches that result in the delivery of impactful programs that are responsive to community needs. This position plays a key role in ensuring that MC and industry standards for CARM/SG/GESI are met, strengthening the quality of programs, promoting learning and building the capacity of team members in these domains. Given the imperative of localization and the remote management nature of programming in Myanmar, much of the work will be geared towards developing partners’ capacity in these areas, ensuring they have the necessary resources, policies and tools for accountable, safe and effective programming – supporting the Director of Programs in developing and managing a coherent localization strategy will therefore be a large area of focus.
OVERALL STRATEGY & PLANNING
COMMUNITY ACCOUNTABILITY REPORTING MECHANISMS (CARM)
GENDER QUALITY AND SOCIAL INCLUSION (GESI)
CARM&SG Coordinators (x2), GESI Specialist (x1), Partnerships Coordinator (x1), other relevant positions as identified by DoP.
Reports Directly To: Director of Programs
Works Directly With: Country Director, SMT, Program Managers and Coordinators, Country MEL Manager, MEL team members, Operations and finance team members, Regional Advisors (SG/CARM/PAQ), TSU teams
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualifications & Transferable Skills
● A Bachelors Degree in relevant subject such as international relations, international development, peace & conflict studies, etc. Master’s Degree is preferable.
● 8+ years of experience in development/humanitarian sector developing, implementing, and/or monitoring and evaluating programs, with knowledge of program quality, learning, accountability systems, PSEA/ Safeguarding, Gender Equality and Social Inclusion.
● Experience working with various donor agencies (EU, US, UN, etc..) in various sectors.
● Interest and motivation to use data as a key foundation for program quality.
● An ability to adapt, be flexible and get things done without having direct line management over projects.
● Strong writing skills and excellent analytical abilities.
● Excellent ability to develop and maintain personal relationships.
● Culturally sensitive, with experience working in Myanmar and/or Asia preferred.
● Fluency in English is required.
● Proficiency with MS Office software required (Outlook, Word, Excel, PowerPoint).
The successful candidate is adaptable and flexible. They understand what it takes to deliver highquality programming in challenging environments. They should have strong relationship-building skills and commitment to working collaboratively. They are excellent communicators who can inspire broad and diverse teams towards achieving a shared goal. They have an outstanding ability to communicate sensitively and build trust with diverse groups of people.
Living Conditions / Environmental Conditions
The position is remote until conditions will allow to be based in Myanmar or Thailand. Travel to Myanmar may be possible on short term assignments to support program teams, including travel to insecure locations where freedom of movement is limited and areas where amenities are limited.
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.