Infrastructure Integration Administrator

  • Location:
  • Salary:
    negotiable / YEAR
  • Job type:
    FULL_TIME
  • Posted:
    6 months ago
  • Category:
    Information and Communication Technology
  • Deadline:
    29/10/2023

JOB DESCRIPTION

The UNICC workforce consists of many diverse nationalities, cultures, languages, and opinions. UNICC seeks to sustain and strengthen this diversity by ensuring equal opportunity and an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, ethnicity, sex, national origin, age, religion, disability, sexual orientation and gender identity.

Purpose of the Position:

The purpose of this position is to provide IT support to the Operational Resilience Team which ensures operational continuity of ADB (Asian Development Bank) IT services. The selected candidate will work in close collaboration with the IT Operational Resilience Team in Valencia, Spain and with the ADB IT teams in Manila, Philippines.

Objectives of the Programme:

The objective of the Centre is to provide trusted ICT services and digital business solutions to its Clients and Partner Organizations.

Main duties and responsibilities:

The incumbent will work under the direct supervision and guidance of the Head of Customer IT Resilience Team (OPBR) and the Chief, Business Solutions Section (OPB) within the Operations Division (OP), and in close collaboration with the ADB IT technical teams. The incumbent could be requested to do any other tasks of similar level in related fields.

Production Support:

  • Provide production support for ADB applications, ensuring high availability and minimal downtime

Troubleshooting and Incident Management:

  • Troubleshoot technical issues, adhering to ITIL best practices
  • Support incident and problem management, including participation in governance processes, such as the Change Advisory Board (CAB)

Lifecycle Maintenance:

  • Support the full lifecycle maintenance of relevant equipment and processes within your domain

Anomaly Detection and Monitoring:

  • Monitor the systems for anomalies and proactively escalate issues as needed to maintain system integrity

Project Support:

  • Act as a technical member providing support for various projects within the IT landscape

Disaster Recovery and Business Continuity:

  • Contribute to the design, development, and maintenance of disaster recovery procedures
  • Under guidance, incorporate changes approved by the CAB into the procedures
  • Participate in the execution of recovery procedures and provide post-recovery support as needed

Collaboration:

  • Collaborate effectively with cross-functional teams within the organization to achieve common goals and resolve technical challenges

Documentation and Best Practices:

  • Maintain comprehensive technical documentation in line with industry best practices
  • Stay informed about and apply knowledge of cloud computing technology
  • Ensure familiarity with the organization’s business continuity framework

Recruitment Profile

Experience and Skills required:

Essential:

  • At least eight (8) years of relevant hands-on experience in application interface and application integration, including experience in Enterprise Service Bus, API Gateway and building REST API on SOA
  • A completed university degree from an accredited institution will be counted towards the minimum work experience requirements
  • Familiarity with web service specifications (REST or SOAP) and Enterprise Service Bus components and design patterns
  • Familiarity with Internet protocols and standards (set forth by bodies like IETF), and their practical uses
  • Proven experience in IT support and system resilience roles
  • Good troubleshooting skills and knowledge of ITIL best practices
  • Knowledge of cloud computing technology

Desirable:

  • Knowledge in design and development of n-tier applications.
  • Good foundation in networking, operating system and Java Virtual Machine concepts.
  • Work experience and knowledge in the following areas:
    o Integration/Enterprise Service Bus Products: Software AG webMethods or equivalent
    o OS: Windows, Linux
    o Databases: Oracle, Microsoft SQL Server or equivalent
    o CI/CD: Jenkins, TeamCity or equivalent
    o Knowledge of cloud computing technology (Azure)

Education*:

Essential:

  • Successful completion of secondary school education or its equivalent, supplemented by specialized training in IT

Desirable:

  • Familiarity with ITIL best practices
  • Knowledge/certification in cloud computing technology (Azure)
  • Familiarity with business continuity framework

Languages:

  • English: Expert knowledge is required
  • Knowledge of the local language of the Duty Station is an advantage

UNICC Global Competencies:

  • Teamwork: Develops and promotes effective relationships with colleagues and team members. Deals constructively with conflicts.
  • Communicating: Expresses oneself clearly in conversations and interactions with others; listens actively. Produces effective written communications. Ensures that information is shared.
  • Knowing and managing yourself: Manages ambiguity and pressure in a self-reflective way. Uses criticism as a development opportunity. Seeks opportunities for continuous learning and professional growth.
  • Producing results: Produces and delivers quality results. Is action oriented and committed to achieving outcomes.
  • Moving forward in a changing environment: Is open to and proposes new approaches and ideas. Adapts and responds positively to change.

Other Information

Eligibility:

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

Compensation:

Annual Salary Estimation (net of tax at single rate):

  • Valencia: EUR 44,839

UNICC also offers generous leave and absence allowances, flexible working hours, overtime compensation, teleworking, access to training, and depending on eligibility other benefits such as relocation grant, dependency allowance, language allowance, or education grant.

Closing date for applications:

Applications will be accepted until midnight (Geneva Time) on 29 October 2023.

Notes:

  • Technical and/or personality tests may be carried out as part of the selection process
  • Only short-listed candidates will be contacted
  • Though you may not be selected for this advertised position, the UNICC will keep your application in a roster if your profile is deemed to be of potential interest for the Centre. You may thus be solicited by our HR department to participate in an interview for another position

* For UNICC staff members who do not meet the minimum educational qualifications, please refer to the applicable WHO e-Manual Annex 6 – Guidelines on Standard Minimum Experience Exposure and Education Requirements

The UNICC workforce consists of many diverse nationalities, cultures, languages, and opinions. UNICC seeks to sustain and strengthen this diversity by ensuring equal opportunity and an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, ethnicity, sex, national origin, age, religion, disability, sexual orientation and gender identity.

For applications to be valid, they must contain a motivation letter and the filled Personal History Form.

This job has expired.