Project Analyst – Behavior Change

  • Location:
  • Salary:
    negotiable / YEAR
  • Job type:
  • Posted:
    1 month ago
  • Category:
    Project Management
  • Deadline:


Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

UNDP is committed to achieving workforce diversity in terms of gender, nationality, and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

UNDP is the leading United Nations organization fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet. Learn more at or follow at @UNDP.

The complexity and interconnectedness of the Sustainable Development Goals (SDGs) require innovative approaches, methodologies, strong data systems, and institutions that would have the capacity to provide ‘out of the box’ solutions to the problems faced by the global community. In response, the United Nations and the Government of Armenia have established the Armenia National SDG Innovation Lab as a platform for collaboration, experimentation, analytics and world class human resource development to accelerate the implementation of the Agenda 2030.

The SDG Innovation Lab operates as a platform for bringing together different stakeholders, including government agencies, private sector, academia, international organizations, civil society, and others, to co-create innovative solutions that address the country’s most pressing challenges in all sectors and to leverage innovative tools and methodologies to accelerate progress. To do this, the Lab has adopted a toolbox of innovative methodologies such as behavioral experimentation, data analytics, design thinking, digital transformation, which have been tested and fine-tuned through the implementation of projects in various sectors, such as education and employment, tourism, social and health sectors, tourism, law enforcement, justice, tax, etc.

To support the implementation of the Lab’s ongoing projects, as well as to further enrich UNDP Armenia’s portfolio of innovative project, the Armenia National SDG Innovation Lab is looking for a qualified Project Analyst-Behavior Change . The role combines thematic expertise and strategic engagement, paired with project coordination, innovation, and knowledge management.

Duties and Responsibilities

The Project Analyst-Behavior Change will contribute to SDG Lab’s activities by performing the following functions:

Thematic expertise and strategic engagement 

  • Provide strategic leadership to behavioral research projects and behavior change initiatives aligned with the Lab’s mission and the Government’s policy objectives.  Shape the Lab’s behavioral research agenda and contribute to strategic development efforts.
  • Shape project concepts and proposals with an innovative focus on behavioral methodologies.  Develop methodologies for designing behavioral interventions and measuring their impact as well as integrate social and behavior change component into other UNDP projects.

Implementation of Project activities 

  • Coordinate projects and activities within the behavioral science service line, ensuring effective execution. Guide project team and consultants, ensuring high-quality outputs and collaboration. Monitor the progress of the projects in coordination with cross discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
  • Create and maintain comprehensive project documentation (e.g., official project proposals, reports, agendas of events and meetings, list of participants, videos, photos, presentations and other materials).
  • Meet budgetary objectives and make adjustments to project constraints based on financial analysis.
  • Submit project deliverables and ensuring that they adhere to quality standards.
  • Prepare status, progress and evaluation reports on implementation of the projects in accordance with existing guidelines of UN and Donors.
  • Perform risk management to minimize project risks.

Liaison, partnerships and networking

  • Support in ensuring the regional and international exposure of successful projects to replicate and scale up worldwide. Network with local and international organizations, research and academic institutions to feed policymaking with cutting edge approaches and technological solutions as well as to attract innovative projects for piloting in Armenia.
  • Establish working groups with primary beneficiaries and stakeholders of the projects and organize regular meetings to ensure smooth implementation of the projects, as well as mutual coordination, taking into account the innovative nature of the process and making the policies evergreen.
  • Contribute to fundraising efforts of the Lab.

Knowledge building and sharing

  • Contribute to development of the capacities of the Lab and UNDP in general on behavioral science as well as development of institutional strategies and service offerings aimed at generating behavioral insights in applied public policy settings.

Institutional Arrangement

The project Analyst-Behavior Change will work under the direct supervision of the SDG Innovation Lab Lead and collaborates closely with the SDG Lab team.


Core competencies:

  • Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.
  • Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.
  • Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.
  • Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.
  • Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident.
  • Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships.
  • Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.

Cross Functional and Technical competencies:

  • Business management-Project Management
    • Ability to plan, organize, prioritize, and control resources, procedures, and protocols to achieve specific goals.
  • Business management-Monitoring
    • Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and Programme performance and results.
  • Business Development-Knowledge generation
    • Ability to research hand turn information into useful knowledge, relevant for context, or responsive to a stated need.
  • Business Management-Communication
    • Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media, and other appropriate channels.
  • Partnership Management-Relationship management
    • Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust, and mutual understanding.
  • 2030 Agenda: Partnerships-SDG Finance             
    • Social impact investments
  • Engagement and Effectiveness-SDG Integration
    • Role of science, technology, innovation for SDGs
Required Skills and Experience
  • Master’s degree in behavioral science, social sciences, public policy, public administration, economics or other related fields.
  • Bachelor’s degree in combination with 2 years of relevant experience can be taken into consideration in lieu of Master’s degree.


  • Up to 2 years (with Master´s degree) or minimum 2 years (with Bachelor´s degree) of proven practical experience in the fields of behavioral research, quantitative and qualitative research, public policy, international development, or related field.
  • Proven experience in coordinating the design and implementation of both experimental and non-experimental behavioral interventions is an asset.
  • Experience in developing and integrating social and behavior change component into development programming is an asset.
  • Experience in using design thinking methodology and tools for public service innovation is an asset.
  • Experience in project coordination, design and implementation is an asset.
  • Experience in development of analytical documents and briefs is an asset.
  • Previous experience in research, using qualitative and quantitative methodologies in integrating behavioral insights into projects and design thinking methodology is an asset.


  • Fluency in English and Armenian is required.

Required skills:

  • Strong research skills and knowledge of quantitative and qualitative methodologies.
  • Knowledge and skills in integrating behavioral insights into projects.
  • Skills in user-centered design research and knowledge of design thinking methodology.
  • Understanding of the Armenian context in terms of public policy making project design and innovation.
  • Excellent coordination and collaboration skills, with ability to work under time pressure and handle multiple activities and projects concurrently.
  • Ability to work independently and to participate effectively in a team-based information sharing.
  • Skills in coordinating the design and implementation of both experimental and nonexperimental behavioral interventions.
  • Skills in developing and integrating social and behavior change component into development programming.
  • Skills in using design thinking methodology and tools for public service innovation.

The following documents shall be required from the applicants:

  • Personal CV or P11, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.
  • A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.
  • Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as reports, presentations, publications, campaigns or other materials.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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