Communication Associate

  • Location:
  • Salary:
    negotiable / YEAR
  • Job type:
  • Posted:
    1 month ago
  • Category:
    Communication and Advocacy
  • Deadline:


Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

UNDP Serbia supports the Government of Serbia in complying with international conventions and European Union regulations on climate change adaptation and mitigation, emission-reduction, and promotion of the transition to low-emission and climate-resilient development including the most recent requirements under the European Green Deal translated through the Green Agenda for the Western Balkans. Therefore, the focus of activities goes beyond environment and climate change and covers also other relevant sectors as foreseen by the Sofia Declaration on the Green Agenda signed in 2020 and accompanied Action Plan adopted in Brdo pri Kranju in October 2021. The support is designed in such a way to provide support to the Serbian Government, particularly focusing Cluster 4 of the EU negotiation process.

The European Green Deal and the Green Agenda for the Western Balkans offer a blueprint for joint action to tackle the challenges of the green transition. The Green Agenda was shaped into a regional action through the Sofia Declaration and the Action Plan for the Implementation of the Sofia Declaration on the Green Agenda 2021 – 2030. The green transition requires a cross-sectoral approach and broad societal participation to trigger transformative change. In line with this ambition, the “EU for Green Agenda in Serbia” project funded by the EU and the Government of Switzerland, was designed to build broader engagement and participation. The project objective is to contribute to the efficient, inclusive, and sustainable implementation of the Green Agenda by improving the strategic and legislative framework, co-financing the implementation of innovative pilot projects, and mobilizing additional financing for scale-up investments. In this way, the project will contribute to the green transformation of the economy and society in Serbia. The project will also contribute to the overall objective of decarbonization, achievement of the Paris Agreement goals, reducing environmental pollution (air, soil, and water) and support the alignment of Serbia’s regulatory framework with the EU acquis and development of institutional capacities in the following five pillars of the Green Agenda:

1. Climate action, decarbonization and clean energy

2. Circular economy for resource efficiency and industrial symbiosis

3. Depollution of the environment with a strong focus on air quality

4. Protecting and investing in biodiversity and ecosystems

5. Sustainable food systems for sustainable rural livelihood.

Having all the abovementioned in mind, UNDP is seeking a communications professional to assist the UNDP Project Managers in the activities related to increasing media outreach and visibility of the three following projects:

  1.  “EU for Green Agenda in Serbia”, supported by the EC, SIDA, SECO, SDC and the Government of Serbia
  2. Innovative and Just Green Transition as Tool for Securing Systemic Energy Security and Reducing Energy Poverty, supported by the Government of Japan
  3. Reducing Community Carbon Footprint by Circular Economy Approach in the Republic of Serbia, supported by GEF

UNDP Serbia employs a strategic approach to communications, with the aim of increasing visibility and public awareness of our work, ensure continuous and efficient information flow and communication with partners, communities, and the wider public at large. We strive to attract and support the engagement of diverse stakeholder groups, including youth, civil society, national and international partners etc. Our communications activities also support effective advocacy and aim to strengthen and expand partnerships locally and internationally.

Duties and Responsibilities
Under the overall guidance of the Program Analyst – Climate and Environment, and in cooperation with the UNDP Serbia Communications Team, the Communications Associate will be responsible for:
Strategic Planning
  • Assist in the implementation of the Communications Strategic Plan and Communication and Visibility Plan of the Projects.

Digital Content & Website

  • Create and submit Projects’ related content (agreed with Project Managers) for Communications team’ review and publishing (posts, articles, photos, visuals, infographics) on social media and the UNDP Serbia Country Office website to boost impact on target groups.
  • Update project subpages content including publications in the UNDP website.
  • Follow the latest social media trends and stay up to date with digital media developments (e.g. emergence of new platforms, changes in existing social media channels).
  • Development of scenarios for video shooting, organisation of video/audio recording.

Data Collection

  • Collect data /content and voices for the purpose of producing web stories, blogs, press releases, feature stories, fact sheets, newsletters etc.
  • Monitor Projects’ related media coverage and key Communications activities – to draft monthly Communications highlights for donors, as needed.
  • Monitor Projects’ traffic and engagement on social media in cooperation with the UNDP Serbia Communications team, and make quarterly reports using embedded social media analytic tools (FB, TW, Instagram, LinkedIn, YouTube, Google Analytics for the web site). On daily basis draw attention to key media articles related to the topics covered by the Projects.

Public Information and Advocacy

  • Assist in the organization of public information and advocacy activities
  • Monitor Projects’ media coverage and prepare reports accordingly as per each Project public event.


  • Handle all administrative matters including payments for Communications-related products/events; monitoring of the Projects’ Communications budget.
  • Maintain a filing system on all communications-related activities.
  • Provide translation from English to Serbian and vice versa when needed.
  • Perform other duties as required.

Institutional Arrangement

The Communications Associate will  work under the guidance and direct supervision of the Program Analyst – Climate and Environment   and support the Projects program teams to provide efficient and effective communication services. The Communications Associate will also work closely with the UNDP Serbia Communications team, to ensure that Projects’ communications are aligned with UNDP Serbia key messages and overall Communications approach.

Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility  LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination  LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

                                         Cross-Functional & Technical

Thematic Area Name Definition
Business Development Knowledge Generation Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need.
Business Management Working with Evidence and Data Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions, and supporting decision-making.
Business Management Communications Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience .Ability to manage communications internally and externally, through media, social media and other appropriate channels
Communications Photo production Ability to create, edit, organize and coordinate

photographic material

Communications Web and social media analytics Ability to analyse and interpret data and statistics to

measure web and social media performance

Communications Web production and development Ability to design, code, develop and create a website

or web page

Required Skills and Experience
  • Secondary education is required or
  • University Degree (Bachelor´s degree) in Communications, Journalism, Public Relations, Television, Graphic Design, or any other related field of study will be given due consideration, but is not a requirement.
  • Minimum 6 years with Secondary education or 3 years with Bachelor’s degree of  progressively responsible experience on communications at the national or international level  .


  • Fluency in Serbian and English is required

Required skills:

  • Proven experience in website management including posting of content is required.
  • Experience in posting information on social media platforms, especially Twitter, Facebook, and Instagram, LinkedIn, and good knowledge of all these platforms is an asset.
  • Excellent writing and interpretation skills, as well as strong analytical aptitude and strong communication skills, and attention to detail.
  • Photography taking skill
  •  Basic design skills (for visuals) would be an asset
  • Experience in handling administrative tasks is an asset.

Desired skills:

  • Experience in managing communication and visibility within projects
  • Experience in development and implementation of communication strategies
  • Proven Experience in preparation and organization of events/conferences
  • Communicative and eloquent person, able to write news, articles and reports on meetings, able to identify newsworthiness and able to quickly and accurately transfer information.
  • Analytical thinking and ability to clearly express own opinion and articulate thoughts.

The online application form must be fully completed. Applicants are required to carefully complete their online application form and reflect all of their work experience history in the application.

Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as reports, presentations, publications, campaigns or other materials.

Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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