Operations Assistant (G-5)

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23207 | OTP


Deadline for Applications: 30/11/2023 (midnight The Hague time)
Organizational Unit: Planning and Field Operations Unit, Planning and Operations Section, Integrated Services Division, Office of the Prosecutor
Duty Station: The Hague – NL
Type of Appointment: Established Post
Minimum Net Annual Salary: €44,576.00
Contract Duration: For initial appointments, the Court offers a two-year appointment with the possibility of extension (six month probationary period).

A roster of suitable candidates will be established for this post as a result of this selection process for fixed-term appointments against both established posts and positions funded by general temporary assistance (GTA).


Recruitment for this post in the General Service category is done on a local basis. As a result, staff are generally recruited from the area in which the particular office is located but could be of any nationality. Candidates applying to a post in the General Services category shall meet the relevant employment and immigration requirements in the country of the duty station, including fulfilling residence and work permit conditions.

Applicants will be responsible for any expenses incurred in relation to: visa, travel to and from, and relocation to and from the duty station, in the event of an employment offer.

A staff member in the General Service category who has been locally recruited shall not be eligible for the entitlements and/or benefits exclusively applicable to internationally recruited staff.

Organisational Context

The Integrated Services Division (ISD) within the Office of the Prosecutor (OTP) centralises the specialised support functions that provide cross-cutting support to the Office. The Division is headed by a Director who is responsible for managing the reliable and cost-effective delivery of integrated services and ensuring that the OTP is adequately supported through all relevant service functions, technologies and equipment, and that appropriate services are available to allow the implementation of the Office’s mandate. The services include planning and operations, witness protection and management, information knowledge and evidence management, forensic science, language and administrative support. The Division works to develop new approaches and strategies that promote the use of modern tools and advanced technology as mechanisms to strengthen the effectiveness of the Office.

The Planning and Field Operations Unit as part of the Planning and Operations Section takes care of the organisational planning and implementation of the field operations, including the establishment of field presence and the responsibility for safety and wellbeing of the deployed staff. This work is done in close cooperation with the Registry and in a complementary, mutually reinforcing way.

Duties and Responsibilities

Reporting to the Head of the Planning and Field Operations Unit (PFOU) within the Integrated Services Division of the Office of the Prosecutor (OTP), the incumbent performs the following tasks:

  • Contribute to operations planning for field missions;
  • Process mission plans for clients OTP-wide;
  • Process security clearances in support of field deployment;
  • Maintain and update mission planning spreadsheets, operational records and update related databases for operational purposes;
  • Build and maintain a network of contacts and relations with relevant service providers in and outside of ICC, while observing the needed levels of confidentiality and best interests of the PFOU and OTP;
  • Support the communication exchange between the Headquarters and OTP personnel operating in the field;
  • Prepare the required specific reports on missions and other operational activities for the attention of the Management of PFO, ISD and OTP;
  • Submit Weekly, Monthly and Yearly Mission Statistics and Reports;
  • Act as a Deputy Travel Coordination Cell Coordinator when needed;
  • Perform other duties as required.


Essential Qualifications


Diploma of secondary education. An advanced or a first-level university degree may be considered as a substitute for two years’ working experience only to determine eligibility.


A minimum of 6 (six) years of relevant work experience, preferably in an operational and multinational environment, is required. An advanced or a first-level university degree may be considered as a substitute for two years’ working experience only to determine eligibility.

Knowledge, skills and abilities:

  • Initiative, flexible and able to work independently with minimal supervision;
  • Excellent communication and interpersonal skills with all ICC staff, national and international contacts;
  • Ability to work in a multi-cultural environment in a non-discriminatory manner with respect for diversity;
  • Professional and personal integrity, tact, sensitivity to other views, loyalty, judgment;
  • Excellent IT skills, including the ability to work with databases and spreadsheets – advanced knowledge of Word, Excel, Record Manager, SAP; Teams is required;
  • Demonstrated organizational skills and the ability to handle multiple tasks in a fast-paced environment;
  • Familiarity with field support operations would be a strong asset;
  • Ability to keep strict standards of confidentiality and security;
  • Professional integrity

Knowledge of languages:

Proficiency in one of the working languages of the Court, French or English is required. Working knowledge of the other is considered an asset. Knowledge of another official language of the Court (Arabic, Chinese, Russian and Spanish) is considered an asset.

ICC Core Competencies

Dedication to the mission and values
– Acts consistently in accordance with the mission and values of the Organisation;
– Maintains confidentiality, acts with integrity and shows respect for diversity;
– Shows commitment to the organisation;
– Presents a positive image of the organisation during external discussions.

– Applies professional and technical expertise;
– Keeps abreast of organisational issues;
– Produces workable solutions to a range of problems;

– Listens, consults and communicates proactively;
– Handles disagreements with tact and diplomacy;
– Recognises and rewards the contribution of others;

Learning and developing
– Identifies development strategies needed to achieve work and career goals and makes use of developmental or
training opportunities;
– Learns from successes and failures;
– Seeks feedback and gives feedback to others to increase organisational effectiveness;
– Seeks opportunities for improvement of work;
– Has an open mind and contributes to innovation.

Handling uncertain situations
– Adapts to changing circumstances;
– Deals with ambiguity, making positive use of the opportunities it presents;
– Plans activities and projects well in advance and takes account of possible changing circumstances;
– Manages time effectively.

– Expresses opinions, information and key points of an argument clearly;
– Handles contacts with diplomacy and tact;
– Communicates in a transparent and open way with internal and external contacts while complying with
confidentiality requirements.

Realising objectives
– Accepts and tackles demanding goals with enthusiasm;
– Keeps to agreements with others;
– Focuses on client needs;
– Takes responsibility for actions, projects and people;
– Monitors and maintains quality and productivity

General Information

– The selected candidate will be subject to a Personnel Security Clearance (PSC) process in accordance with ICC policy. The PSC process will include but will not be limited to, verification of the information provided in the personal history form and a criminal record check. All candidates should be in a position to submit an electronic copy of their passport and all diplomas listed on their profile when requested;
– Applicants may check the status of vacancies on ICC E-Recruitment web-site;
– Post to be filled preferably by a national of a State Party to the ICC Statute, or of a State which has signed and is engaged in the ratification process or which is engaged in the accession process, but nationals from non-state parties may also be considered;
– In accordance with the Rome Statute, the ICC aims to achieve fair representation of women and men for all positions;
– Applications from female candidates are particularly encouraged;
– Personnel recruited at the General Service level are not entitled to all of the benefits granted to internationally-recruited staff;
– The Court reserves the right not to make any appointment to the vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description.

This job has expired.