Standard Job Description
Assistant Information Management Officer
Organizational Setting and Work Relationships
The Assistant Information Management Officer assists in the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information.
The incumbent operationalizes data standards developed at the central level in field operations, compiles data and analyses information from populations of concern. S/he supports the Programme Team and UNHCR’s implementing partners in the choice of indicators for monitoring to be included in sub-agreements as well as the Protection Team in operationalizing protection monitoring systems.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.
– Operationalize country-specific common data standards and promote them with partners, including UNHCR data standards and the IASC Common Operational Datasets.
– Compile, aggregate and analyze data and information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data.
– Support the operation in the analysis of processed data and information and perform data quality and consistency control.
– Facilitate the analysis of cross-border information between relevant countries.
– Assist in training staff involved in information management activities, including data collection and data entry teams.
– Support and leverage geographic data for map production and use in geographic information systems (GIS).
– Share UNHCR data with partner agencies and maintain Portal data and information in-line with agreed frequencies.
– Provide technical Information Management support to Needs Assessment processes, specifically in data collection, processing/collation and analysis.
– Liaise with partners and represent UNHCR in meetings related to the functions.
– Make recommendations and provide advice on the technical information management requirements.
– Assist in training of data entry and data collection teams.
– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.
Education & Professional Work Experience
Years of Experience / Degree Level
For P1/NOA – 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree
Field(s) of Education
Information Technology, Demography, Statistics, Social Sciences
or other relevant field.
Certificates and/or Licenses
Relevant Job Experience
Knowledge of the UN system and the humanitarian community.
Ability to formulate IM-related technical requirements and Operating Procedures.
Experience with handling confidential data and demonstrated understanding of different data collection methodologies.
Successful participation in the Operational Data management Learning Programme is desirable.
Experience in web design and software development is an asset.
Experience with relevant software such as ArcGIS, Mapinfo, SPSS, EpiInfo6, SQL Server, and/or proGres is desirable.
Experience with HTML, PHP, ASP and/or Java is an asset.
DM-Data collection methodologies
DM-Data science methodologies
(Functional Skills marked with an asterisk* are essential)
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
S/he must have a proven record of experience working in IDP operations, with at least one year’s experience supporting either of the UNHCR-led clusters of Protection or Shelter/NFI/CCCM. A good understanding of the humanitarian response architecture and experience with the Humanitarian Programme Cycle; including conducting needs analysis, calculation of severity, People In Need (PIN) and Target figures, and setting up Cluster monitoring tools will be advantageous.
The incumbent must demonstrate excellent technical information management expertise, coordination skills, and practical experience working in large-scale multi-partner responses with multiple population types at different stages of displacement and solutions.
S/he must possess excellent writing, presentation, and analytical skills to support the cluster coordination teams in making informed and evidence-based decisions.
Experience with relevant software and Information Management systems and tools such as kobo, ActivityInfo, PowerBI, 3W/5Ws, content management systems, and ArcGIS for mapping.
Other relevant skills include:
• Management skills: Ability to effectively plan, organize and lead teams, and processes to achieve cluster information management objectives throughout each stage of the humanitarian programme cycle.
• Coordination skills: Ability to collaborate with multiple stakeholders, including other cluster partners, NGOs, and UN agencies to achieve a common cluster objective.
• Data Management: Proficiency in data collection, analysis, and visualization tools and methodologies. Knowledge of data quality assurance and data protection standards.
• Data Analysis: Proficiency in data analysis, including the ability to extract actionable insights from complex datasets.
• Data visualization: Well-versed in graphic design and in using design software such as Adobe Illustrator to create infographics, dashboards and other visual information management products
Required languages (expected Overall ability is at least B2 level):
DM-Data collection methodologies, DM-Data Interoperability, DM-Data Management, DM-Data science methodologies, IM-Statistics Analysis
Bachelor of Arts (BA): Demography, Bachelor of Arts (BA): Information Technology, Bachelor of Arts (BA): Social Science, Bachelor of Arts (BA): Statistics
Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Judgement & decision making, Organizational awareness, Planning & organizing, Teamwork & collaboration, Technological awareness
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This position doesn’t require a functional clearance