Driver, Technical Assistant

  • Location:
  • Salary:
    negotiable / YEAR
  • Job type:
  • Posted:
    3 weeks ago
  • Category:
    Travel and Transportation
  • Deadline:


Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
UNDP has been supporting the development efforts of Kazakhstan since independence, with major focus on all pillars of sustainable development: social, economic and environmental. Its work is aimed at strengthening human development for all so that no one is left behind.

The UNDP CO jointly with the Government institutions and other stakeholders implements several strategic initiatives in various sectors ranging from public administration issues to building social cohesion and supporting resilience measures. Governance area is an integral part of the UNDP CO programme, which primarily focuses on building effective, efficient, transparent, and accountable institutions, free of corruption.

Governance programme consists of several strategic initiatives that support Kazakhstan modernization efforts with focus on priority reform areas stretching from Civil Service Reform and Rule of Law to Prevention of Violent Extremism and addressing the needs of most vulnerable groups of population. The Governance programme activities are implemented by the Governance Unit and its projects in close partnership and collaboration with the Government of Kazakhstan on national and subnational levels, expert community, academia, and civil society organizations.

The Governance Unit partners with multiple stakeholders to realize UNDP mission, including the Administration of the President, Prime-Minister’s Office, Parliament, line ministries and local government authorities. Increased attention is devoted to partnerships with civil society organizations, private sector and international donor organizations to strengthen the efforts at sectoral level.

Institutional Support to the Astana Civil Service Hub, Phase 3 (ACSH) – one of the flagship initiatives established in 2013 by the Government of Kazakhstan and UNDP – is an institutional framework and a platform for continuous exchange of knowledge and experience in the field of civil service. Since its inception, the ACSH has become a significant example of multilateral cooperation and a networking platform promoting and supporting public service excellence, by assisting the efforts of governments of the participating countries – particularly those in the immediate region – in building institutional and human capacity through three main pillars: (i) partnerships and networking; (ii) capacity building and peer-to-peer learning; and (iii) research and knowledge management.

The growing demand for the ACSH initiatives is evident by the increasing number of its participating countries rising from 25 to 43 and its institutional partners rising from 5 to 90 during the past eight years. Through the ACSH, participating countries and partnering organizations are engaged in exchanging and testing up-to-date knowledge, which will build capacity, generate innovative solutions and contribute to global agendas on civil service excellence. In 2021 ACSH entered its next phase, for the period of three years (2021-2023). Thus, it is interested to continue its successful trajectory in implementing demand-driven activities – on public administration and civil service reform, governance, public service delivery and HR, and on innovation and transformation processes in the public sector, as well as to further advance and refine its knowledge products. The vision is to further contribute to the establishment of modern, effective, and sustainable civil service systems in ACSH participating countries and beyond that meet society’s expectations for responsive, accountable, and transparent public institutions in the countries of the region and beyond.

3.     Scope of Work

Summary of Key Functions:

The Driver, Technical Assistant is responsible for providing organizational, technical and logistical support to the ACSH’s activities. The incumbent is responsible and accountable for timely delivery and effective organization of the ACSH’s events in the relevant terms. The key responsibility of the Driver, Technical Assistant is to provide full support for the implementation of all project activities and ensure smooth and interrupted performance of the functions described below.

Under the leadership of project manager, Driver, Technical Assistant shall perform the following tasks:

  • To provide driving services in delivering of documents and materials;
  • To provide transportation services from time to time to the project representatives and experts;
  • Оrganize the airport / train station pick up and transfer for officials and delegation (if necessary);
  • Help with visa and customs arrangements for project experts and other;
  • Draft detailed logistics plans needed for events in consultation with staff of the Hub and monitor implementation, including the ACSH’s team mission plans for the event;
  • Help in translation of the materials, drafting logistics notes and other technical support for the effective coordination of ACSH’s activities;
  • Plan and arrange transport and related facilities at the venue location, if needed; rent vehicles in coordination with administrative staff at the location;
  • Keep records of the activity, provide regular updates on implemented tasks and notify about necessary actions to be taken in time with purpose to effectively organize the events;
  • Perform other tasks that may be needed to ensure effective implementation of the ACSH’s strategy.

4.      Institutional Arrangement

The incumbent reports directly and works under the guidance and day-to-day supervision of the Project Manager. The Driver, Technical Assistant promotes a client-oriented approach consistent with UNDP rules and regulations (POPP). S/he works in close collaboration with the operations, programme and project teams in the CO and UNDP HQs staff as needed for efficient project implementation.


Achieve Results:

LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively:

LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously:

LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility:

LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination: 

LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner:

LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion:

LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies 

  • Ethics: UN policy knowledge – ethics      

Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity

  • Business Management; Communication              

Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience; Ability to manage communications internally and externally, through media, social media and other appropriate channels

  • Business Management: Monitoring

Ability to provide managers and key stakeholders; With regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results

  • Business Management: Customer Satisfaction/Client Management              

Ability to respond timely and appropriately With a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs. provide inputs to the development of customer service strategy. Look for ways to add value beyond clients’ immediate requests. Ability to anticipate client’s upcoming needs and concerns.

Required Skills and Experience
  • Secondary education ;
  • Driving licence not lower than “B” category;


  • Minimum driving experience 2 years;
  • Proven administrative and logistics experience will be an asset;
  • Safe driving record;
  • Knowledge of driving rules/regulations and safety;
  • Skills in minor vehicle repair.

Desired additional skills and competencies:

  • Experience working with international organizations and/or the United Nations (UN) will be considered an advantage.
  • Understanding of operational and compliance procedures of international organizations and the UN will be an asset

Required Language(s) (at working level)

  • Knowledge of Kazakh and Russian
  • Basic knowledge of English is desirable
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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