Supporting the implementation of the 2030 Agenda and the SDGs in Brazil is an essential part of UNDP’s mandate, and UNDP has been working, in partnership with the Brazilian government and other partners, on social mobilization and territorialization of the SDGs to reach areas and communities where progress has been slower and assure that “no one is left behind”. The focus is on strengthening institutional capacities and social participation mechanisms to ensure the design and implementation of inclusive public policies in a friendly and profitable business environment respecting and preserving the environment.

In aligning the organizational resources behind its strategy, the Brazil Country Office (CO) functional structure comprises three main areas, the management support functions, Programme team and Operations Team. The Operations Team is composed of Human Resources (HR), Finance, Joint Operations Facility – JOF (Procurement and Travel), ICT, and General Administration / Logistics units, all of which are responsible for quality assurance for the implementation of UNDP policies and procedures in these operational functions.

The Operations team has an instrumental role in transforming the effectiveness of UNDP Brazil by formulating a comprehensive service delivery platform to deliver operations solutions for all UNDP programmes and projects as well as coordinate operations services and their potential expansion to UN System Joint Operations Facility.

Under the overall guidance of the Operations Manager and direct supervision of the Human Resources Coordinator, the Human Resources (HR) Assistant generalist provides support to the HR Unit with the contract administration of personnel hired under NPSA modality, including payroll management, strategic reports, recruitment and selection process, mainly for UNDP projects and UN Agencies, and ensuring high quality, accuracy and consistency of work.

The HR Assistant generalist will support our HR department in ensuring smooth and efficient business operations. This position will have both administrative and strategic responsibilities, helping to plan and administer important functions, such as staffing, training and development,  as well as compensation and benefits.

The HR Assistant generalist provides clerical support to all employees and works in line with the HR Strategy,in close collaboration with the Operations, Programme and projects’ staff in the Country Office..

The incumbent will also liaise with UNDP HQ and different clients/stakeholders to exchange information and ensure consistent service delivery with full compliance with UN/UNDP rules related to HR processes, records,, regulations, policies and strategies on the National Personnel Service Agreement modality.

Provide support to the implementation of HR strategies.

• Ensure full compliance of HR processes and records with UN/UNDP rules, regulations, policies, and strategies. ·
• Compile information for formal CO management groups responsible for collectively reviewing and discussing CO staff performance, talent, and development needs. ·
• Collect, copy, file data for UNDP’s participation in inter-agency exercises and surveys, such as comprehensive and interim local salary survey, hardship, and place-to-place surveys, in coordination with his/her supervisor.
• Provide HR administrative support for the effective implementation of HR strategies and initiatives.
• Suggests ideas for streamlining procedures to deliver optimal client service.

• Follow up of vacancy announcements;
• Screening of applicants;
• Support on the preparation of interview minutes and reports;
• Organization of R&S files;
• Support in maintaining CO rosters.

Implement HR services for CO  and staffing.

• Track HR transactions related to positions, recruitment, benefits, earnings/deductions, retroactivity, recoveries, adjustments, and separations through ERP, in close coordination with GSSC as applicable.
• Provide inputs to the CO staffing table and CO rosters.
• Maintain proper filing system for HR records and documents.
• Extract, input, copy and file data from various sources.
• Prepare routine correspondence, memoranda, and reports in accordance with CO needs and SOPs.
• Provide HR administrative support for the effective implementation of HR services to the UNDP CO and partner agencies.

Supports effective communication and administration assistance for varied and inter-related services, including project operations support, focusing on achievement of the following results:

• Maintenance of the filing system ensuring safekeeping of confidential materials. Use of automated filing system;
• Support the information flow in the office and dissemination of corporate and interoffice communication to personnel as required;
• Support the facilitation information sharing with Management Support and Programme and Operations Teams;
• Support the follow up of deadlines, established commitments, actions taken and coordination of collection and submission of the reports to the HR Coordinator;
• Draft routine correspondence, interoffice circulars, general briefing notes, documents, reports, minutes of meetings and translations when required;
• Support the administration of meetings, appointments and briefings within the HR Unit
• Assist and carry administrative tasks related to HR Unit.

Supports knowledge building and knowledge sharing in the CO focusing on achievement of the following results:

• Participate in the training for the operations/projects staff on HR issues and all relevant matters.
• Make sound contributions to knowledge networks and communities of practice.

Institutional Arrangement

Under the overall guidance and direct supervision of the Human Resources Coordinator, the Human Resources Assistance contributes to the HR Services, ensuring high quality of work, helps the delivery of procurement services to JOF client/Agencies, ensuring high quality on the delivery of the services needs.

Think Innovatively:
• LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously:
• LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility:
• LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination:
• LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner:
• LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion:
• LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies

Business direction and strategy – System Thinking

• Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system

Business Development – Integration within the UN

• Ability to identity, and integrate capacity and assets of the UN system, and engage in joint work; knowledge of the UN System and ability to apply this knowledge to strategic and/or practical situations.

Business Management – Customer Satisfaction/Client Management

• Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients’ immediate requests. Ability to anticipate client’s upcoming needs and concerns

HR – Compensation/remuneration – Payroll management

• Knowledge of and ability to apply mechanisms and tools to collect payroll data, process payroll, and manage payroll reports.

HR – People strategy and planning People analytics – People analytics

• Ability to generate and align people data with business intelligence data to inform strategic decision-making; knowledge of databases, their architecture, integration and landscape; ability to create and use data models; knowledge of visualization techniques. Gathering and using data and information to provide insights into people issues and guide decision-making.

HR – Recruitment Assessment and selection – Assessment and selection 

• Knowledge and ability to apply various candidate assessment and selection methodologies, tools and platforms; ability to effectively align them with specific recruitment needs