Senior Fundraising Associate, GS-7, (Temporary Appointment – 1 year) Kuala Lumpur, Malaysia #126928 (Opens for Malaysian Only)

  • Location:
  • Salary:
    negotiable / YEAR
  • Job type:
    TEMPORARY
  • Posted:
    4 months ago
  • Category:
    Partnership and Resource Mobilization
  • Deadline:
    23/11/2023

JOB DESCRIPTION

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, hope

Together with the Malaysian government and others who are truly passionate about child rights, UNICEF works in Malaysia to ensure every child has the opportunity to grow healthy and happy; live safely; and achieve their full potential.

With the Convention on the Rights of the Child, the Sustainable Development Goals, and the 12th Malaysia plan as our guides, we endeavor to change minds, change policies, and in turn change the lives of all children in Malaysia.

https://www.unicef.org/malaysia/

Purpose for the job:
UNICEF Malaysia has more than 170,000 regular donors (2022) and the PSFR income reached USD 20 million in 2022. This post is responsible to ensure accuracy and timeliness in the day-to-day management of donation processing; data analysis and working together with the Business Intelligence and Systems team to maximise payment approvals and reporting.

How can you make a difference?

Summary of key functions/accountabilities:

1. Manage processing of all donations.
  • Manage day to day processing of all donations received from various sources such as face-to-face, digital, corporate (list is not exhaustive); where task may include managing of all imports and exports of supporter and pledge data and possibly manual data entry.
  • Manage daily, weekly and monthly donation processing schedules for all payment types and payment processors, which may include analysis, setting, adjusting and monitoring of submission timelines with the objective to maximise payment approval rates and number of payment attempts.
  • Maintain close and regular communications with payment processors to ensure that all donations are processed immediately when delivered to avoid delays in execution of any supporter retention activities due to delayed payment submissions.
  • Responsible for the execution of established processes, guidelines and procedures under the general supervision of the Fundraising Officer (Donation Processing) NoA/No1 with an expectation for the incumbent to proactively contribute to the improvements of these standard operating procedures.
  • Manage end of day and/or end of week income reconciliations between payment processors, database and Finance to ensure accurate income and campaign reporting.
2. Manage donation processing team
  • Manage day to day task assignment and loading of the donation processing team.
  • Responsible for the performance of the donation processing team.
3. Is responsible to ensure all data provided and introduced in the fundraising system is accurate and clean.
4. Ensure that all relevant data and reporting needs from all PSFR team are established and successfully implemented.
5. Work closely with all teams in Business Intelligence and Systems unit and extended teams in the Private Sector Fundraising (PSFR) unit, implementing partner and agencies to ensure project and requirements alignment of needs
and scope.
6. Is proficient in the use of Microsoft Office tools such as Microsoft Excel and Salesforce to efficiently carry out all assigned responsibilities and tasks.
7. Lead efficient and timely contract procurement and invoice process and any other.
8. Ensure that all UNICEF procedures are always followed.
9. Other task assigned by Fundraising Officer (Donation Processing).

To qualify as an advocate for every child you will have…

  • Minimum completion of secondary education is required. University degree in one or more of the disciplines relevant in the following areas is highly desirable: Accounting, Business Management/Administration, Supply Chain Management, Finance.
  • Possess at least 7 years of working experience in accounts payable or recurring payments handling, financial institution
  • Experience with managing teams, processing high volumes of payments or data, payment analysis, familiarity with finance processes is desirable
  • Knowledge of bulk and online payment processing.
  • Familiarity of finance processes.
  • Strict attention to detail and active contribution to improvements
  • Ability to perform basic data analysis.
  • Pleasant personality with a proven ability to effectively manage relationships with internal and external stakeholders.
  • Proven ability to work independently and as part of a team.
  • Knowledge of computer systems, database, internet navigation and various office applications, specifically Microsoft Office Excel and Salesforce.
  • Fluency in English and Bahasa Malaysia is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is an assets.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values  (https://www.unicef.org/careers/get-prepared#Values)

Click here to learn more about UNICEF’s compensation, benefits and wellbeing. (https://www.unicef.org/careers/compensation-benefits-and-wellbeing)

Click here to learn more about UNICEF’s salary scale & structure. (https://www.un.org/Depts/OHRM/salaries_allowances/salaries/malaysia.htm)

Click here to learn more about UNICEF’s job categories (GS/NO/IP) (https://www.unicef.org/careers/unicef-job-categories)

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children.

Remarks:

UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable candidate are encouraged to apply.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be cancelled.

All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

This job has expired.