The Housing Program Manager’s primary responsibilities focus on logistical, information management, reporting, and programmatic monitoring tasks. The Housing Program Manager provides essential program administration support to the IRC’s housing programs and services and works in close collaboration with the IRC HQ Resettlement Housing team as well as other Resettlement team members. This position reports to the Senior Program Officer, Affordable Housing Solutions.
- Liaise with IRC field offices and affiliates in the U.S. to ensure timely and complete submissions of required documents, and completion of data reporting and tracking files for housing programs and services.
- Manage updates of housing program documents, resources, training materials, staff roster and mailing lists.
- Manage retention of documents and correspondence on network drives for record keeping and donor monitoring.
- Support program officers in managing and updating Housing intranet pages.
- At the direction of program officers, respond to housing-related inquiries through various channels including outlook inboxes, Microsoft Teams and/or refer to other staff for response.
- Disseminate and follow up with IRC U.S. offices and affiliates on engagement such as polls, surveys, assessments, etc.
- Assist in the dissemination and follow-up of housing opportunities.
- Schedule and provide logistical support for housing meetings, trainings, and technical assistance sessions. Logistical support includes operating PowerPoint presentations, conducting polls, monitoring chats, posting resource links, taking notes, tracking attendance, sending post-training follow-up emails, and other duties as assigned.
- Manage and place resource orders related to housing documentation, IRC home reference tool, interpretation, travel, conferences, etc.
- At the direction of program officers, communicate regularly with local offices on program updates, reminders, and other related communications.
- Coordinate with other program managers on the Resettlement Team and other HQ departments on cross-program or cross-departmental collaborations.
Reporting and Monitoring
- At the direction of Senior Program Officer, Affordable Housing Solutions, assist in managing reporting deadlines and deliverables as required by donors for housing programs and services.
- Assist program officers in tracking and summarizing housing grant usage and housing expenditures through Power PI and other related financial management tools.
- Provide support to program officers in donor proposals and reports by gathering housing market, program data, and other information as requested.
- Provide support to housing audit and housing-related monitoring activities.
- Other duties as assigned.
- Bachelor’s degree
- Minimum 2 years of relevant experience in resettlement housing services or affordable housing programs
- Experience in working with low-income, immigrant, and/or refugee populations preferred
- Excellent project management skills, with a track record of coordinating multi-site projects
- Strong oral and written communication skills
- Strong relationship-building and teamwork skills
- Comfortable with logistical tasks and a can-do attitude towards problem-solving
- Ability to work well in a multicultural environment, flexible, and able to handle pressure well
- Ability to manage and work through change in a proactive and positive manner
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.