Durable Solutions Associate

  • Location:
  • Salary:
    negotiable / YEAR
  • Job type:
  • Posted:
    4 months ago
  • Category:
  • Deadline:



Standard Job Description

Durable Solutions Associate Organizational Setting and Work Relationships The Durable Solutions Associate reports to a more senior Durable Solutions or Protection colleague. The incumbent is relied upon to contribute to the implementation of a durable solutions strategy. S/he works closely with protection, programme and field staff, contributes to fostering an environment to enhance partnerships is a critical element of the work, as are activities designed to strength the involvement of refugee communities and their hosts in the design and implementation of solutions strategies. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties – Provide counselling to refugees and other persons of concern (POC) to identify the most appropriate durable solution and to enable them to make a well-informed decision. – Interview candidates for voluntary repatriation and prepare documentation for their return, in line with Voluntary Repatriation SOPs. – Interview and prepare Resettlement Referral Forms (RRF), in line with Resettlement SOPs. – Interview candidates for local integration and prepare the appropriate documentation for onward submission to local authorities or partners, in line with Local Integration SOPs. – Assist in updating the electronic database for resettlement, voluntary repatriation and local integration, in line with Standard Operating Procedures. – Process documentation to ensure that POC receive the documents required for their durable solutions in a timely manner. – Prepare statistical and ad-hoc reports to ensure accurate information is available and shared with relevant offices and partners. – Interview and advise on the appropriate durable solution to be provided to POC. – Prepare documents relating to durable solutions. – Enter information into available database, in line with SOPs. – Draft and submit reports relating to durable solutions. – Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G6 – 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable. Certificates and/or Licenses HCR Protection Learning Prg; HCR Resettlement Lrng Prg; HCR Protection Induction Prog; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Not specified. Desirable Diverse field experience. Experience in interviewing. Functional Skills DM-Database Management IT-Microsoft Office Productivity Software (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

UNHCR SO Arua covers four refugee settlements namely: Bidibidi, Rhino Camp, Imvepi and Lobule Refugee Settlements. The primary goal of this role is to work on finding long-term solutions for refugees, and it requires a strong understanding of refugee protection, legal frameworks, and development:

1. Education and Qualifications:
– A Bachelor’s degree in a relevant field such as International Relations, Social Sciences, Development Studies, Law, or a related field is required.
2. Relevant Experience:
– A minimum of 5 years of progressively responsible experience in refugee protection, durable solutions, or related fields, preferably with a focus on both new arrivals and protracted cases.
– Experience working in an international humanitarian organization, UN agency, or an NGO in a similar capacity is highly beneficial.
3. Knowledge and Skills:
– Strong understanding of the legal and policy frameworks related to refugees, including international and national laws and conventions.
– Knowledge of the specific challenges and context of the West Nile refugee operation, including the dynamics of new arrivals and protracted cases.
– Strong analytical and research skills to assess the needs and vulnerabilities of refugees and develop appropriate solutions.
– Good communication and negotiation skills to engage with refugees, government authorities, and various stakeholders.
4. Language Proficiency:
– Proficiency in English is essential. Knowledge of relevant local languages or other languages spoken by the refugee population can be a significant advantage.
5. Teamwork and Interpersonal Skills:
– Ability to work effectively in a multicultural and interdisciplinary team.
– Strong interpersonal skills to build and maintain relationships with refugees, community leaders, government officials, and other partners.
6. Problem-Solving and Decision-Making:
– Strong problem-solving skills to identify durable solutions for refugees in various situations.
– Ability to make well-informed decisions based on available data and information.
7. Project Management:
– Experience in project management and the ability to plan, implement, and monitor activities related to durable solutions programs.
8. Cultural Sensitivity:
– Sensitivity to the cultural, social, and gender-specific needs of refugees and the ability to adapt programming accordingly.
9. Commitment and Flexibility:
– A commitment to the principles of humanitarian work and the ability to adapt to changing circumstances and priorities.
10. Understanding of Local Context:
– A deep understanding of the local context, culture, and political dynamics in Uganda, particularly in areas where refugees are located.
11. IT Skills:
– Proficiency in standard office software and data management tools.
12. Strong Advocacy and Networking:
– The ability to advocate for the rights, needs of refugees, and build strong networks with other organizations and agencies involved in refugee assistance.

Required languages (expected Overall ability is at least B2 level):



Desired languages



Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:


Additional Qualifications


DM-Database Management, IT-Microsoft Office Productivity Software



HCR Protection Induction Prog – UNHCR, HCR Protection Learning Program – UNHCR, HCR Resettlement Learning Program – UNHCR

Work Experience


Accountability, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Political awareness, Stakeholder management, Teamwork & collaboration, Technological awareness

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Additional Information

Shortlisted candidates may be required to sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of its recruitment process. Recruitment as a UNHCR staff member is subject to proof of vaccination against COVID-19

Functional clearance

This position doesn’t require a functional clearance

This job has expired.