Chief, ASYCUDA Programme (Automated SYstem for CUstoms DAta)
Job Opening ID: 222846
Job Network : Economic, Social and Development
Job Family : Economic Affairs (and Sustainable Development)
Category and Level : Professional and Higher Categories, D-1
Duty Station : GENEVA
Department/Office : United Nations Conference on Trade and Development
Date Posted : Jan 11, 2024
Deadline : Feb 24, 2024
Org. Setting and Reporting
This position is located in the Division on Technology and Logistics of the United Nations Conference on Trade and Development (UNCTAD). The Chief of the ASYCUDA Programme reports to the Director.
The incumbent will be leading the ASYCUDA Programme and will be responsible for the planning and implementation of the work programme. Within delegated authority, the incumbent will be responsible for the following duties:
• Formulates and implements the substantive work programme of ASYCUDA under his/her supervision. Oversees the management of activities undertaken by the Programme, ensures that programmed activities are carried out in a timely fashion and coordinates work in the different areas both within the Division and Department, and with other organizations of the United Nations System, as appropriate.
• Develops and maintains cooperation with external entities/organizations with focus on customs and trade matters.
• Leads, supervises and carries out the work programme of ASYCUDA; guides and oversees the development of its strategy, software and other products. Coordinates, directs and supervises the activities of the heads of regional offices and programmes.
• Oversees the development of new ASYCUDA products and the transition to newer systems promoting the Single Window concepts and Customs ICT-based data exchanges.
• Oversees the preparation of project documents and reports, as well as outreach materials.
• Ensures that the outputs produced by the Programme maintain high-quality standards; that reports are clear, objective and based on comprehensive data. Ensures that all outputs produced by the Programme under his/her supervision meet required standards before completion to ensure they comply with the relevant mandates.
• Assists the Director in preparing the work programme of ASYCUDA, determining priorities, and allocating resources for the completion of outputs and their timely delivery.
• Coordinates and oversees the preparation of technical assistance projects, funding and budget process.
• Oversees the substantive and administrative tasks necessary for the functioning of the Programme, including preparation of budgets, reporting on budget/programme performance, evaluation of staff performance (ePerformance), interviews of candidates for job openings, evaluation of candidates and preparation of inputs for results-based budgeting.
• Recruits staff, taking due account of geographical and gender balance.
• Manages, guides, develops and trains staff under his/her supervision.
• Fosters teamwork and communication among staff in the Programme and across organizational boundaries.
• Leads and supervises the organization of meetings, seminars, etc. on technical issues. Manages the substantive preparation and organization of such meetings or seminars.
• Participates in international, regional or national meetings and provides programmatic/substantive expertise on an issue, or holds programmatic/substantive and organizational discussions with representatives of other institutions.
• Guides the development of Customs automation concepts and their translation into new products with a view to maintaining the ASYCUDA lead in the customs area;
• Represents the Division at international, regional or national meetings.
Professionalism: Excellent knowledge of information systems design, development, management, implementation and maintenance; demonstrated ability to lead the development and oversee the operation of information systems in public administrations in developing countries; ability to lead papers on technical issues and to review and edit the work of others, ability to apply UN rules, regulations, policies and guidelines in work situations; shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.
Leadership: Serves as a role model that other people want to follow. Empowers others to translate vision into results. Is proactive in developing strategies to accomplish objectives. Establishes and maintains relationships with a broad range of people to understand needs and gain support. Anticipates and resolves conflicts by pursuing mutually agreeable solutions. Drives for change and improvement; does not accept the status quo. Shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.
Judgement/decision making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly. Gathers relevant information before making a decision. Considers positive and negative impacts of decisions prior to making them. Takes decisions with an eye to the impact on others and on the Organization. Proposes a course of action or makes a recommendation based on all available information. Checks assumptions against facts. Determines that the actions proposed will satisfy the expressed and underlying needs for the decision. Makes tough decisions when necessary.
Advanced university degree (Master’s degree or equivalent) in computer science, engineering or a related field is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
Job – Specific Qualification
A minimum of fifteen years of progressively responsible experience leading and managing business process automations for the public sector is required.
Experience in the development and implementation of IT solutions for customs administration is desirable.
Experience as per the above acquired in developing countries is desirable.
Experience in leading and managing a large and diverse team is desirable.
Experience working in an international organization is desirable.
English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required; knowledge of French is desirable. Knowledge of another UN official language is desirable.